Lightroom 12.0.1 crash upon startup on Mac Monterey 12.6.1

Forum|Forum|3 years ago
December 7, 2022
1 reply
7147 views

Now I have the same problem when starting LR, also now with my new iMac 24" M1 - 16 RAM, the wheel keeps spinning and indicates LR does not respond, after 1.5 minutes the LR still starts, how can I solve this problem ?

macOS

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IngridVDAuthor

Inspiring

Lightroom Classic Version Number: 12.0.1
OS Version Number: Monterey 12.6.1

I have still same problem when starting LR, also now with my new iMac 24" M1 - 16 RAM, the wheel keeps spinning and indicates LR does not respond (see attachment) , after 1.5 minutes the LR still starts, how can I solve this problem ?the

TheDigitalDog

Inspiring

Try resetting your Lightroom preferences:
https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html
Also see: https://community.adobe.com/t5/lightroom-classic-discussions/important-steps-for-manually-resetting-preferences-omitted-from-help-article/td-p/12972518

Quit Lightroom Classic.
macOS: Press and hold the Shift + Option keys.
Windows: Press and hold the Shift + Alt keys.
While holding down the keys, launch Lightroom Classic.
When asked, select "Yes".

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

IngridVDAuthor

Inspiring

@TheDigitalDogwhen I do this I get this , I choose the first , is that ok ?

but still the problem.

where do i find this Step 2: The .plist and .agprefs files for previous versions of LR must be deleted as well.

2.11.0.0

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