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Holger21763758l4jg
Participant
November 19, 2021
Answered

Lightroom 6 Seriennummer wird von max. zulässiger Anzahl Computer verwendet

  • November 19, 2021
  • 1 reply
  • 459 views

Hallo,

nachdem bei meinem alten Laptop die Festplatte kaputt ist und ich nach Neukauf und Neuinstallation die Meldung bekomme, dass die Seriennummer von der max. zulässigen Anzahl Computer verwendet wird, ich aber unter meinem Adobe Account keine Geräte zum deaktivieren finde und es scheinbar keinen Adobe Support mehr gibt, bin ich etwas verzweifelt. Ich möchte Ligtroom 6 weiter verwenden und weiß derzeit keinen Rat. Kann jemand weiter helfen?

Vielen Dank im Voraus.

This topic has been closed for replies.
Correct answer Rob_Cullen

 

@Holger21763758l4jg  You may be able to send a Private Message to @Careeeesa  who provided a 'Correct answer' in this thread,

https://community.adobe.com/t5/lightroom-classic-discussions/p-activation-or-deactivation-versions-of-lightroom-6/td-p/12358851

Careeeesa has been helpful for others.

Or-

Begin a secure chat session at-
https://helpx.adobe.com/contact.html?rghtup=autoOpen.

If the chat window fails to open, or is non-responsive, use a different device, a different computer, smartphone, or tablet to begin the interaction.

You need to be logged in with this forum. Your browser must allow cookies.

You must NOT ask for "Support". Only request an "Activation Reset"

You will need you Serial Number for v6 (AND any previous versions if v6 was an upgrade for you)

 Resetting Activations through Accounts is no longer possible. Only helpful staff can reset.

 

1 reply

Rob_Cullen
Community Expert
Rob_CullenCommunity ExpertCorrect answer
Community Expert
November 20, 2021

 

@Holger21763758l4jg  You may be able to send a Private Message to @Careeeesa  who provided a 'Correct answer' in this thread,

https://community.adobe.com/t5/lightroom-classic-discussions/p-activation-or-deactivation-versions-of-lightroom-6/td-p/12358851

Careeeesa has been helpful for others.

Or-

Begin a secure chat session at-
https://helpx.adobe.com/contact.html?rghtup=autoOpen.

If the chat window fails to open, or is non-responsive, use a different device, a different computer, smartphone, or tablet to begin the interaction.

You need to be logged in with this forum. Your browser must allow cookies.

You must NOT ask for "Support". Only request an "Activation Reset"

You will need you Serial Number for v6 (AND any previous versions if v6 was an upgrade for you)

 Resetting Activations through Accounts is no longer possible. Only helpful staff can reset.

 

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
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