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Participant
September 22, 2016
Question

Lightroom CC 2015.7 slower than death >:(

  • September 22, 2016
  • 25 replies
  • 17543 views

FOR THE LOVE OF GOD PLEASE HELP ME.

I've been using Lightroom since before the CC days and have always been very happy with the program until recently. While I fully understand that the program is progressing quite quickly and could potentially render some computers obsolete for the newer versions of the program, I don't believe that this could or should be the case for why LR is running so poorly. Following the previous update I was encountering intermittent moments of extreme bog down in the program that I was hoping would be fixed by the most recent update, but have thus far only encountered a further lack of usability. LR is struggling to import batches of photos, giving me the spinning ball of death when I simply try to access menus, taking no less than 4-5 seconds to switch between photos, and the same time over again to respond to any of the editing sliders, presets, etc., giving me the spinning ball of death or crashing often times when I try to enter into the develop module, god forbid I'd want the luxury of switching between photos within the develop module instead of the library!

In short, LR is downright not useable.

I'm no computer genius, but these are things I've done as of now:

- I have turned off the Graphics Processor

- Dropped JPEG preview sizes in general

- In Catalog settings I have lowered both preview size and quality to the minimum

- Have increased my Camera Raw Cache settings to 70gb (which seems ridiculous)

- Have Optimized my Catalogs

Things I have not done:

- Turned off Sharpen, Lens Correction, Noise reduction for every photo (because I think this is absolutely ridiculous)

- Consolidated all of my catalogs

- Shrunk folder sizes

While I've heard that these last items can sometimes help, I refuse to pay monthly for a program that is going subject me to the rage of such tedium, and I refuse to believe that Adobe is that irresponsible that they would make this program so power hungry and memory intensive that it would be too hip for a 1 year old computer.

To either adobe or some interweb white knight, please help me make my photos sparkly and pretty before I set my computer on fire and throw an adult temper tantrum. I'd be eternally grateful for any help.

I'm currently working on a mid 2015 15inch Macbook Pro Retina with all of the system specs listed down below.

Lightroom version: CC 2015.7 [ 1090788 ]

License: Creative Cloud

Operating system: Mac OS 10

Version: 10.11 [6]

Application architecture: x64

Logical processor count: 8

Processor speed: 2.5 GHz

Built-in memory: 16,384.0 MB

Real memory available to Lightroom: 16,384.0 MB

Real memory used by Lightroom: 578.9 MB (3.5%)

Virtual memory used by Lightroom: 994.8 MB

Memory cache size: 96.3 MB

Maximum thread count used by Camera Raw: 8

Camera Raw SIMD optimization: SSE2,AVX,AVX2

Displays: 1) 2880x1800

Graphics Processor Info:

AMD Radeon R9 M370X OpenGL Engine

Check OpenGL support: Passed

Vendor: ATI Technologies Inc.

Version: 4.1 ATI-1.42.15

Renderer: AMD Radeon R9 M370X OpenGL Engine

LanguageVersion: 4.10

This topic has been closed for replies.

25 replies

Inspiring
November 6, 2017

Update on this from the Lightroom Classic CC update. I don't know how people are saying there are performance enhancements. Sure, there might be a small change on Export as some say. But certainly not overall IMIO. In fact, It's almost unusable at this point after the Classic CC update. On my TouchBar MacBook pro its no question slower than the previous versions....

Participating Frequently
October 14, 2017

Alex here, from Romania. Imagine this guys - I've actually changed my computer for this, and STILL, Lightroom works awfully. I'm not going to bother you with specs and stuff like that. Everything is top notch, up to date, optimised etc. So, I'm just waiting for ON1 2018 to be ready, and make the switch. Shame on you Adobe!!!

Participant
September 26, 2017

So all adobe developers must be using Macs or something. I have had nothing but trouble with CC. I have gotten ti to work a few times and then it slows down again and again.

I have an unusually fast and robust machine. Someone from Adobe needs to do something. There are several dozen posts here all saying the same things. Adobe we are actively looking for alternatives. Your product was working great before you forced us all the pay you monthly. I'm totally disgusted with CC and wish I could just go back to buying a copy of lightroom that actually works.

Making life miserable for thousands of people and I see no reps from adobe actually doing anything about this. It is not out computers. You have a problem with your software.

Inspiring
April 28, 2017

I can tell you this much, we have 280 licenses of Lightroom in our office and we are strongly considering finally switching to another product. This has been unacceptable for far too long. Lightroom is unusable on the majority of our machines and they are all maxed out Late 2015 MacBook Pros. There is clearly something going on with Libraries after awhile. I don't care if it's because of virtual copies, sharpening, etc. Just scrolling through photos has become something painful and a production environment cannot operate like this. To think Adobe needs assistance from it's users to figure out what the issues people are having is absurd. They know whats going on and they can't find a fix for it. This isn't something new and the majority of people deal with it.

Adobe has been unable to get a handle on the issue and it's time to move on.

Rikk Flohr_Photography
Community Manager
April 28, 2017

mspguy

In what city are you located?

Rikk Flohr: Adobe Photography Org
Participant
April 21, 2017

I'm also experiencing terribly slow performance in LR. Tried many optimization suggestions but for me LR is either slow or broken slow on a new and high end desktop.

Specs:

Broadwell-E 6 core CPU

128 gigs ram

1080 GTX

Samsung 960 Pro

Large Raid 0 Array of MX300 SSDs

4k Monitor

Participating Frequently
March 27, 2017

I have the same problem. After 20 min of editing / several pictures edited, LR starts to lag more and more until it is unusable. I have to quit and stat it all over again.

First I thought CPU was throttling because of high temperature (5930K @ 4,4Gh) but Real Temp shows 37C when fans are at full speed.

I tried to run CPU at nominal speed – same problem.

Second I thought Samsung SSD 950 was throttling but installing dedicated fan didn’t solved the issue.

Participant
March 25, 2017

Adding my two cents. I just updated (had been holding off for a variety of reasons) - WOW do I regret that.  I am now running 2015.9 and it's SLOW SLOW SLOW - no reason for this - paying $50 a month and trying to crank out work and it's REALLY becoming an issue - IS Anything being done to correct or address this - from what I am reading it does not seem so.

Amarony87
Participant
March 17, 2017

I now have developed this problem also in the last week and it is very frustrating...  I did a complete reinstall and update to 2015.9 last night and no change.  For me I can't even click the Import button without the system coming to a near complete stop.  Browsing the library is not too bad but once I click import it will freeze up entirely or take minutes to update the options for import, but every click after that the delay gets longer and longer.  At first I thought it was an SD card problem but it hangs even without the card reader attached.  This really snuck up on me in a matter of a few days and now it's basically unusable.  I optimized my catalog, disable all the plug-ins and all the other tips I can find in the forum and still no resolution.

Windows 10 Pro 64 bit

16 GB Ram

Intel i5-3570 3.4

256 GB SSD with multiple secondary disk drives

Lightroom version: CC 2015.9 [ 1106920 ]

License: Creative Cloud

Operating system: Windows 10

Version: 10.0

Application architecture: x64

System architecture: x64

Logical processor count: 4

Processor speed: 3.5 GHz

Built-in memory: 16330.1 MB

Real memory available to Lightroom: 16330.1 MB

Real memory used by Lightroom: 463.5 MB (2.8%)

Virtual memory used by Lightroom: 554.7 MB

GDI objects count: 449

USER objects count: 1149

Process handles count: 1093

Memory cache size: 33.1MB / 3826.5MB (0.9%)

Maximum thread count used by Camera Raw: 4

Camera Raw SIMD optimization: SSE2,AVX

Camera Raw virtual memory: 20MB / 8165MB (0%)

System DPI setting: 96 DPI

Desktop composition enabled: Yes

Displays: 1) 1920x1200

Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:

GeForce GTX 970/PCIe/SSE2

Check OpenGL support: Passed

Vendor: NVIDIA Corporation

Version: 3.3.0 NVIDIA 376.53

Renderer: GeForce GTX 970/PCIe/SSE2

LanguageVersion: 3.30 NVIDIA via Cg compiler

Application folder: C:\Program Files\Adobe\Adobe Lightroom

Library Path: E:\hilld\Pictures\Lightroom\Lightroom Catalog.lrcat

Settings Folder: C:\Users\hilld\AppData\Roaming\Adobe\Lightroom

Installed Plugins:

1) Canon Print Studio Pro

2) DxO OpticsPro 11

3) DxO OpticsPro 11 Importer

4) Flickr

5) HDR Efex Pro 2

Config.lua flags: None

Adapter #1: Vendor : 10de

  Device : 13c2

  Subsystem : 31601462

  Revision : a1

  Video Memory : 4058

Adapter #2: Vendor : 1414

  Device : 8c

  Subsystem : 0

  Revision : 0

  Video Memory : 0

AudioDeviceIOBlockSize: 1024

AudioDeviceName: Speakers (Realtek High Definition Audio)

AudioDeviceNumberOfChannels: 2

AudioDeviceSampleRate: 48000

Build: LR5x8

Direct2DEnabled: false

GL_ACCUM_ALPHA_BITS: 16

GL_ACCUM_BLUE_BITS: 16

GL_ACCUM_GREEN_BITS: 16

GL_ACCUM_RED_BITS: 16

GL_ALPHA_BITS: 0

GL_BLUE_BITS: 8

GL_DEPTH_BITS: 24

GL_GREEN_BITS: 8

GL_MAX_3D_TEXTURE_SIZE: 2048

GL_MAX_TEXTURE_SIZE: 16384

GL_MAX_TEXTURE_UNITS: 4

GL_MAX_VIEWPORT_DIMS: 16384,16384

GL_RED_BITS: 8

GL_RENDERER: GeForce GTX 970/PCIe/SSE2

GL_SHADING_LANGUAGE_VERSION: 4.50 NVIDIA

GL_STENCIL_BITS: 8

GL_VENDOR: NVIDIA Corporation

GL_VERSION: 4.5.0 NVIDIA 376.53

GPUDeviceEnabled: false

OGLEnabled: true

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Rikk Flohr_Photography
Community Manager
March 17, 2017

You don't mention resetting your preferences - a bad preference file will survive an uninstall/reinstall.

Close Lightroom

Hold down [Alt/Opt}+[Shift] while relaunching Lightroom

Overwrite the preferences when prompted.

Close Lightroom.

Reboot.

Do you still have the issue with the hang on import?

Rikk Flohr: Adobe Photography Org
Known Participant
April 28, 2017

There is some light on the horizon. In a post by Simon Chen, found in this page: Lightroom: Slow performance on Xeon CPUs | Photoshop Family Customer Community  (sorry, I don't know how to point to the exact post, but I've copied the text below.

In summary, I found that this temporary patch hasn't FIXED all the problems, but its made most of them a lot better, at least for me. I can now move between large image files faster, and unless I do many complex edits, I can go as many as 15 images without having to shut down and restart lightroom. Exports are also running faster on my machine.

Full text cut-and-paste of Simon Chen's post:

There has been some under-the-hood threading changes in Lr CC 2015.10 (Lr 6.10), the team like to hear your feedback on if anything has changed for you with the Lr CC 2015.10 (Lr 6.10) update.  Furthermore, we have added some configuration flag that allows tweaking how Lightroom makes uses of the multiple CPU cores. If the problem still persists, you could do a test as described below and report back if you can get improved interactive editing performance:

  1. Open Lightroom.
  2. Invoke Lightroom > Preferences... menu command
  3. When the Preferences dialog appears, select the Presets tab.
  4. Click on the button labeled “Show Lightroom Presets Folder...”
  5. Lightroom will reveal the root preset folder in the Finder/Explorer.
  6. Now goto https://adobe.ly/2oqzWOX and download the config.lua file and copy it into the Lightroom preset folder that Finder/Explorer selected at step 5. The config.lua file will set a ratio (<=1.0, default is 1.0) on the maximum number of concurrent threads that Lr would use as relative to the total number logical CPU cores on the machine.
  7. Relaunch Lr. If you did step 1 though step 6 correctly, you should see the following entry reported in Lightroom's System Info dialog, which will essentially instruct Lr to not use more than the number of physical CPU cores of threads plus 1.

Config.lua flags:

Develop.AdjustMaximumThreadCount = 0.51

     8. Now do your normal thing in Lr and report back your experience.You can further tweak the value of "AdjustMaximumThreadCount" in the config.lua file to see if things changes for you.

     9. Remove or rename the config.lua from the Lightroom preset folder after the experiment.


I am testing this now and will report back here and at the referenced thread above.

Edit:

Ah yes, no real improvement to report.

I confirmed that the LUA was in place in working.

There MIGHT be a small increase in the time until the app slows down so much that it is torture but I may be imagining that.

But again the app works fine when first started up--responsive and quick but after working with images I begin to notice a slowdown that increases over time.

For instance, flagging a reject, waiting for it to disappear and the new image to be displayed is very quick immediately after opening the app then the time for this to happen becomes longer and longer 1 second 2 seconds 5 seconds etc.

This is completely reproducible. And I have offered to help the Adobe team identify the issue.

Thanks,

Lance

Participant
March 17, 2017

The new update did not fix anything regarding the performance speed and stability.

Lightroom is getting more and more useless with every update! I honestly have no idea what the developers at Adobe are doing!!! The app is degrading rather than advancing with every new update, it is ridiculous! I honestly cannot meet deadlines with clients due to its slowness... not only slower than a dying turtle but also it keeps freezing my machine as a whole every time i try to do anything whether in the develop model or  even importing photos in library to the extent that I am forced to either force-quit Lightroom or force-shut the whole computer to get rid of it! That is truly crazy! My computer is not the most recent piece of technology but And I find it ridiculous that in order to use this app I would need to keep investing in a newer more advance machine regularly!

If this continues I am afraid Lightroom will no longer be the program of choice for many professionals who needs their gear, equipments and apps to be reliable every time they need to use them.

What a shame!

alexskunz
Inspiring
March 13, 2017

For what it's worth, version 6.6.1 remains the last LR version that is stable and useful for me. 6.7, 6.8 and 6.9 all have the same issue - they're slow, start to lag more and more as I use them, and I eventually revert to v6.6.1 (2015.6). Something quite significant must have changed "under the hood".