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Eden32920829b957
Participating Frequently
October 15, 2023
Question

Lightroom Classic crashing

  • October 15, 2023
  • 7 replies
  • 8015 views

Hi, Lightroom Classic (Also Lightroom) Keeps crashing for me.
I updated to mac os sonoma, updated Lightroom, uninstalled and reinstaled, and installed older version.
I can't get to disabling the GPU cause t crashes few seconds after startup.
I have Macbook Pro 2019 16 inch with 16 GB RAM.

What can I do?? I need to work on my events.

    This topic has been closed for replies.

    7 replies

    C
    Clive@999
    Participant
    October 16, 2024

    I was having the same problem on Windows 11. I noticed Photoshop had been updated to Photoshop 2025 and realised this was a clean install and left the older version of Photoshop installed. I removed the older version of Photoshop and this cleared the Lightroom Classic start up crashing problem. I hope this helps.

     

    T
    TaberPhotography
    Known Participant
    October 23, 2023

    I have the same issue, I run LR on 13.0.1 on a 2017 27 inch iMac and a 2021 M1 Macbook Pro. iMac, LR functioning as expected, M1 Macbook (14.0 (23A344)) instant crash on startup. Uninstalled and reinstalled same issue persists.

     

    I have jobs where I need to shoot tethered on location and have purchased a month of Capture One to keep me shooting tethered until I can get this issue resolved, has anyone found a workaround? I already prefer the fact C1 doesn't need to restart in emulation mode, now I prefer it even more as it actually works!

    L
    LuckySlam
    Participating Frequently
    October 18, 2023

    Same here.

    I reproduced this bug on 3 differents Mac with shared licences.

    Lightroom open and crash immediatly if a user is logged in Adobe CC.

    macOS Sonoma 14

    Lightroom 7.0

     

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    October 18, 2023

    @LuckySlam  You are not using Lightroom Classic. Version 7.0 is the latest version for Lightroom Desktop.  You should probably post here instead: https://community.adobe.com/t5/forums/postpage/board-id/lightroom into Discussions.

    Rikk Flohr: Adobe Photography Org
    C
    catherine26821158od07
    Participant
    October 17, 2023

    Pb solved by uninstalling then reinstalling LR Classic.

    E
    Eden32920829b957Author
    Participating Frequently
    October 17, 2023

    I did it several times, including reintalling macOS and installing Lightroom from scratch.
    Didn't work for me.

    L
    lisao57127154
    Participant
    October 15, 2023

    Same here. Updatet my IMac to Monterey. Since then no version of Lightroom is working - not even the 12.5 that was running perfectly before the update to Monterey and Lightroom 13.00 and 13.01 (tried deintalling, installing, three different version). I'm not getting any crash report. So what to do? 

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    October 15, 2023

    @Eden32920829b957 

    We’ve reviewed the email address you use with this forum and find no crash reports in our system.

     

    Did you see a crash dialog?

    Do you use a different email address when filling out the crash report?

    Was the crash dialog Adobe’s?  Apple’s?

     

    Rikk Flohr: Adobe Photography Org
    E
    Eden32920829b957Author
    Participating Frequently
    October 15, 2023

    Hi, I previously sent one without email address.
    Now I sent a new one with my email, if you can please look.
    I see Adobe's dialog.
    Please note that no I'm with an older version of Lightroom, that holds the crash better than the updated one.

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    October 15, 2023

    Your crash report indicates 12.5. This version no longer accepts bug reports. Please update to 13.0.1 and advise if the crash continues. Make sure you send the crash reports with your valid email when/if you do!

    Rikk Flohr: Adobe Photography Org
    C
    catherine26821158od07
    Participant
    October 15, 2023

    Same with me. I did the update yesterday, before that LR was working perfectly. This morning I try and open LR Classic, three immediate crashes in a row.

    Attached is the crash report I saved.

      FLOURMERVEILLIE
      FLOURMERVEILLIE
      Participant
      October 15, 2023

      ...and same with me; I'm on Mac OS Monterrey 12.6.9 - LR Classic (latest version) was working fine until yesterday, today it crashes at startup. Although LR crash reports is activated, I only get an Apple crash report. It keeps crashing even after restart of my Mac.

      E
      Eden32920829b957Author
      Participating Frequently
      October 15, 2023

      It's like that for me for a couple of weeks now, I event erased my entire drive and reinstalled macOS.
      Have no idea what to do.

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