Lightroom is incapable of opening raw files? [Unable to open Nikon D3400 Raw files in LR CC 2015.5.1]

Question

Hi all,i'm struggling with this, I cant seem to open up any of my raw files when attempting to import them,I am using adobe Lightroom cc 2015I keep getting a dialog box up which is telling me the file cannot be opened by lightroomI've tried a different SD card and its all the same.I've tried importing a file onto my computer first and them opening it and still nothing.Has anyone ever encountered anything similar to this ? Any help would be very much appreciated, i've got photos to edit  and can't extract any of them !!

Just Shoot Me · Accepted Answer

Ive been using this version of lightroom for about a year now and everything has been fine until I took pictures with my new nikon d3400, I have the full adobe package with photoshop and everything else included.

operating System - Apple Macbook OS X Yosemite version 10.10.5

camera - Nikon D3400

Lightroom version: CC 2015.5.1 [ 1073342 ]

License: Creative Cloud

Operating system: Mac OS 10

Version: 10.10 [5]

As stated above you need a version of LR that won't run on the version of OS X that is installed on your Mac.

The highest version of LR you can run on OS X 10.10.5 is LR 2015.6.1 and you need at least LR 2015.7.

So you have 2 options.

1) Use the Free Adobe DNG converter program to convert the NEF files into DNG files and then they will import into LR.

2) Upgrade OS X to the new version, High Sierra 10.13.2. But if you do that you might have some older software that might not run on the newer version of OS X.

Just Shoot Me · Answer

If you have a subscription to the Photographers plan then you should be running LR Classic CC V7.1 and not LR 2015.

What operating system is installed on your computer?

What camera are you using, Make and Model number?

In LR please go to the Help menu and select System Info and post the first 4-5 lines from that.

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