Lightroom : metadata is no longer displayed

[vollatp476976]

Lightroom : metadata is no longer displayed in the metadata panel (including the name of the name of the image files) !
The names of the images files nevertheless appear at the bottom of the photo.
Thank you for helping me !

Lightroom : les métadonnées ne s'affichent plus dans le panneau des métadonnées (y compris le nom des fichiers des images) !
Le nom des fichiers des images apparaît cependant en bas des photos.
Merci de m'aider !

[Ged_Traynor]

Moved to the Lightroom Classic forum from Using the Community

[AxelMatt]

What you can try first is to reset the preferences to the default settings. 

Reset Procedure: 

• Close Lightroom. 
• Windows: Hold down [Alt]+[Shift] while restarting Lightroom. 
  Mac: Hold down [Opt]+[Shift] while restarting Lightroom. 
• Overwrite the Preferences when prompted by the dialog. 
• Close Lightroom. 
• Restart Lightroom. 

  

It's recommended to backup your preferences before you reset the preferences to the default settings:  

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html 

If this doesn't help we need more informations about your environment. 

Which operating system do you use? 

Which version of Lightroom do you use? 

Please post the exact version and not only phrases as "recent", "latest" and so on. 

Please provide also a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. 

There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post. 

Can you please post a screenshot to make your issue clearer.

[Ann Jorgensen]

I'm going to try your suggestion to reset preferences to default setting.  hope it works

[F. McLion]

Please share a screen capture and let us know the exact version of your Lightroom Classic, as well as the OS and version of your computer.

[Ian Lyons · Accepted solution]

Does clicking on the little icon at top left of Metadata panel help (see attached screenshot)?

[vollatp476976]

Yes that's it ! I'm ashamed ..
The icon does not have the shape of an eye when the metadata is not displayed and I did not think to click.
I apologize again and thank you all

[Ann Jorgensen]

I do not have aneye at the top left

[Ann Jorgensen]

I do not have the eye as there is metadata no data in metadata

[Ann Jorgensen]

Your instruction for reconecting photes to metdata work.  Creadted mew problem, missing all key words in metame

ta

[Ann Jorgensen]

next steps tp find key words, title information

[D. Saunders]

Clicking on that little icon was it!! Thank you. Whew, I had a knot in my stomach when I didn't see any metadata. To think that can be caused by just an errant keystroke; seems there'd be a "lock" on it or something.