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N
Nature Light
Inspiring
June 10, 2020
Question

Lightroom scroll bar indicator disappears

  • June 10, 2020
  • 2 replies
  • 2155 views

Frequently when using LR in Library module, grid view, the position indicator on the scroll bar disappears.  Sometimes I can bring it back by reducing thumbnail size but not always.  Sometimes shutting LR down and restarting restores it at normal thumbnail size but sometimes restarting doesn't do a thing.   I hope there is a fix for this because it's a giant pain.

    This topic has been closed for replies.

    2 replies

    Just Shoot Me
    Just Shoot Me
    Legend
    June 12, 2020

    Please Consider including the following in your question:
    Adobe product and version number
    Operating system and version number
    The full text of any error message (s)
    What you were doing when the problem occurred
    Screenshots of the problem
    Computer hardware, such as CPU; GPU; the amount of RAM; etc

    N
    Nature LightAuthor
    Inspiring
    June 12, 2020

    Adobe Photoshop Lightroom Classic 9.2..1 release

    Windows 10 Pro 64bit version 1909

    No error message, the scroll bar indicator simply disappears

    Doing normal sorting and editing in the Library module grid view

    Can't see how to attach screenshot to this reply

    AMD Ryzen 9 CPU

    4095mb NVIDIA GeForce RTX 2060 super (msi)

    32gb RAM

    L
    lennythelens
    Participant
    March 26, 2023

    It's not that the scroll bar disappears, it's that the indicator you can drag up or down disappears.  Here is a photo of the entire screen with the indicator missing from just this morning.


    I see this issue also, even now, so I assume it has not been addresses. This seems to only happen when  'All Photographs' in the catalog section is selected and the thumbnails are made 'larger' than a particular size, this varies whether you have the side panels showing or not. This does not happen in any of the other folders or collections that I have found.

      Akash Sharma
      Akash Sharma
      Legend
      June 12, 2020

      Hi there,

       

      Sorry that the Lightroom scroll bar in the Library module gets disappeared unexpectedly.

       

      Which version of Lightroom Classic are you using? To verify the version you're using, choose Help> System info from Lightroom Classic menu bar.

       

      Would you mind restoring Lightroom Classic app preferences to default and let us know if the issue still persists? Please refer this article for step by step instructions:
      https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html#restore_preferences_to_default_settings 

       

      Thanks,

      Akash

      N
      Nature LightAuthor
      Inspiring
      June 12, 2020

      I am on the photography plan so am using the latest version 9.2.1.  Resetting preferences would be inconclusive simply because of the erratic nature of the performance.  Here's what I mean.  Sometimes simply shutting LR down and restarting will restore the scroll bar.  Other times shutting down and restarting does nothing.  So if I'd delete preferences and restart and scroll bar returned, there's no way to know if the preference deletion did it or if it was one of those times when a simple restart did it!  I will do it simply because you asked but don't hold your breath that it will make any difference.

      Thanks,

      JR

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