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MacOS Sonoma (beta 2) appears to have problems with Lightroom Classic

New Here ,
Jun 21, 2023 Jun 21, 2023

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I am getting very frequent crashes using Lightroom Classic 12.4 in the new MacOS Sonoma beta2.

Simply switching to a new collection will give me a full crash (app disappears) almost everytime.

I haven't noticed any problems with Lightroom (cloud) yet.

MacOS Sonoma beta 2 on a MacBook Pro 16" M1 Max.

 

Richard

 

 

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correct answers 1 Pinned Reply

Adobe Employee , Jun 22, 2023 Jun 22, 2023

Bugs reports are not accepted against Beta Versions of an OS. Beta versions are not supported. 

Moving to discussions. 

 

While we do work with OS manufacturers behind the scenes, in advance of their final releases, we do not support Adobe's current shipping products on unreleased OS's. As release for a new OS draws closer (for Apple, typically the Fall) compatibility improves. 


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Community Expert ,
Jun 21, 2023 Jun 21, 2023

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See the link below, it's the only info I find from Adobe.

https://community.adobe.com/t5/download-install-discussions/utilizing-adobe-desktop-applications-on-...

 

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5, Lr 6.5, PS 24.7,; ACR 15.5,; Camera OM-D E-M1

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Explorer ,
Jun 22, 2023 Jun 22, 2023

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That post needs to be updated accordingly. 

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Adobe Employee ,
Jun 22, 2023 Jun 22, 2023

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Bugs reports are not accepted against Beta Versions of an OS. Beta versions are not supported. 

Moving to discussions. 

 

While we do work with OS manufacturers behind the scenes, in advance of their final releases, we do not support Adobe's current shipping products on unreleased OS's. As release for a new OS draws closer (for Apple, typically the Fall) compatibility improves. 


Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
Jun 22, 2023 Jun 22, 2023

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Same - was completely stable under Beta 1, now crashes continually under Beta 2.

 

Understood this is not a supported configuration - just wanted Adobe to know about it and looking for workaround.

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Explorer ,
Jun 22, 2023 Jun 22, 2023

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I can provide some insight. Yes, after updated to the second build of the Sonoma Dev beta, LrC crashes instantly, as do all 12.x versions, EXCEPT for 12.0.1. It ran a few times then crashed once again. It's necessary to state this behavior is expected with beta software, however, LrC is the only applicaiton that exhibits this behavior. Make of that what you will. 

 

I'm currently purging Library cache and will test again then liekly re-image the machine to continue testing. LrC is a great way to keep busy.

 

Edit 1:

Fresh install opens fine with new catalog. Trying to open previous/main catalog crashes immediately. Will test loading main catalog without preview files in directory then try importing from main catalog to new catalog. 

 

Edit 2:

Uninstalled Photoshop Beta and Photoshop from machine, LrC (12.4) now opens usual catalog wihout issue or hesitation. Now, I have a full spec M2 Max MBP and I will always disable GPU accel because navigation actually suffers with it enabled. I don't have the heart to close the application because all signs points to it not opening again once closed and as much as I love tinkering and finding bugs, this (self-administered) headache is losing its appeal pretty quickly. 

 

Edit: Crashed about 45 minutes after my last edit. I'm doing a backup of some files, not a ton since a lot of my stuff lives externally and in cloud storage. I'll be downgrading to Ventura once my smart previews file is backed up. As haphazard as betas can and are innately going to be, LrC somehow tends to have issues year after year. Something about the underbelly of this application and some degree of non optimized cross-architecture code is something that might need to be addressed in the near future. 

 

I hope I'm wrong and everything I'm saying is null for the sake of the community. 

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Community Beginner ,
Jun 22, 2023 Jun 22, 2023

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I uninstalled, reinstalled, created a new catalog, multiple combinations of those things, all to no avail.  Thanks for posting your experience, as well.

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New Here ,
Jun 23, 2023 Jun 23, 2023

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" LrC somehow tends to have issues year after year " - you are def not wrong about this one.

there surely are raw photo editing apps that perform better on macOS out there, but as someone who uses various visual tools, i need creative cloud. i hope we can move-on from this. either adobe put more focus on addressing all the issues with LR classic, or someone offers multi-tools with their own cloud.

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Explorer ,
Jun 23, 2023 Jun 23, 2023

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Fully agree with you. Had a great conversation today with a friend about this issue and he asked why I don't move away. The amount of custom presets I've made over the years is why but besides that I wouldn't be giving the applicaiton as much time and patience as it takes. They need to decide now what the next stage of this program will look like cause it's slowly become a point of ache in my creative endeavors. 

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New Here ,
Jun 23, 2023 Jun 23, 2023

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I have got the same issue, of course have not done backup of ventura 😉 before updating, so I downloaded and installed sonoma beta 1 installer pack and lr is working as should... for now

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Explorer ,
Jun 24, 2023 Jun 24, 2023

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Update after the steps done in my reply above.

 

I completed my catalog backup, booted to recovery, erased the drive and restarted but was never able to boot in recovery mode again. After a few attempts the machine booted to the support screen meaning it's completely dead. Ended up connecting another Macbook and restoring my machine using the DFU method and was able to revert to Ventura. It should be noted, DFU restore is the only way to downgrade OS versions on Apple Silicon devices. You CAN revert the revision of the OS so doing the reinstall would take you from Sonom Build 2 to Build 1. Unfortunately, Apple Silicon machines are not able to reinstall the software they were shipped with from the factory like intel macs.

 

Back to normal, let's see what LrC pitches once 12.5 enters the chat. Oh, my machine is a 2023 MBP 16 with max spec except for storage which is 4TB. Hope the folks still on Sonoma Build 2 aren't too impacted. 

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New Here ,
Jun 27, 2023 Jun 27, 2023

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I'm running Lightroom Classic 12.4 (or at least trying to) on my M1 MacBook Pro and M2 MacBook Air. It crashes repeatedly when I try to access collections or when using the filmstrip. I've rebooted the Macs (often) and reset the preferences (also often). It's made the app unuseable. I also run Photoshop (the beta too), Bridge, InDesign and Premiere Pro and so far have no issues with them. Just Lightroom Classic. It might be all my own fault, given I'm running the developer beta of MacOS Sonoma 14, but if it is the beta, why affect only Lightroom and not the rest? Anyone else having these issues? Or any solutions? Your help would be much appreciated. 

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Community Expert ,
Jun 27, 2023 Jun 27, 2023

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Your crashes are due to you using a beta OS. Lightroom Classic doesn't support beta OSs. You can find similar issues to yours and the offical Adobe response in the thread I've linked to below.

 

https://community.adobe.com/t5/lightroom-classic-discussions/macos-sonoma-beta-2-appears-to-have-pro...

 

Note that your thread will likely be mergerd with above thread.

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Explorer ,
Jun 28, 2023 Jun 28, 2023

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I also run Photoshop (the beta too), Bridge, InDesign and Premiere Pro and so far have no issues with them. Just Lightroom Classic. It might be all my own fault, given I'm running the developer beta of MacOS Sonoma 14, but if it is the beta, why affect only Lightroom and not the rest?

quote

I'm running Lightroom Classic 12.4 (or at least trying to) on my M1 MacBook Pro and M2 MacBook Air. It crashes repeatedly when I try to access collections or when using the filmstrip. I've rebooted the Macs (often) and reset the preferences (also often). It's made the app unuseable. I also run Photoshop (the beta too), Bridge, InDesign and Premiere Pro and so far have no issues with them. Just Lightroom Classic. It might be all my own fault, given I'm running the developer beta of MacOS Sonoma 14, but if it is the beta, why affect only Lightroom and not the rest? Anyone else having these issues? Or any solutions? Your help would be much appreciated. 


By @markc41708285

This and questions involving the origins of the universe are questions we will be asking for millennia. 

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Community Beginner ,
Jun 29, 2023 Jun 29, 2023

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I too experience many crashes and an unusable Library Module in LRC 12.4 on MacOS Sonoma Beta 2.  So far, LRC seems to be the only program in my computer that refuses to work with MacOS Sonoma Beta 2.  I'm hoping Adobe will figure this out and issue an update that addresses these issues with their paid software.  I'm paying a monthly subscription to Adobe so I can use LRC.  I will discontinue my membership soon and find an alternative if Adobe doesn't address this!  The whole schpeal about Beta Software not supported is vague considering all of my other software I use daily seem to work just fine with Apple's latest OS.

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Explorer ,
Jun 29, 2023 Jun 29, 2023

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quote

I too experience many crashes and an unusable Library Module in LRC 12.4 on MacOS Sonoma Beta 2.  So far, LRC seems to be the only program in my computer that refuses to work with MacOS Sonoma Beta 2.  I'm hoping Adobe will figure this out and issue an update that addresses these issues with their paid software.  I'm paying a monthly subscription to Adobe so I can use LRC.  I will discontinue my membership soon and find an alternative if Adobe doesn't address this!  The whole schpeal about Beta Software not supported is vague considering all of my other software I use daily seem to work just fine with Apple's latest OS.


By @amable30761023591r

My body felt this.

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Community Beginner ,
Jul 01, 2023 Jul 01, 2023

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I just tried another competitor to Lightroom Classic and it works perfectly fine with Sonoma Beta plus it's cheaper per month.  I'm giving Adobe 7 days to update Lightroom Classic to work with Sonoma or I'm cancelling my account.  Can't pay for something I can't use.

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New Here ,
Jul 01, 2023 Jul 01, 2023

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I feel your pain but not your blame. I'm having problems with other apps, including Safari of all things. Sonoma is buggy. Hopefully the next beta update will bring things back to normal. In the meantime, it's Adobe Bridge and Photoshop beta for me.

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Community Beginner ,
Jul 01, 2023 Jul 01, 2023

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Similar thing here - I found myself learning how to use Lightroom (not LR Classic) for the first time for some recent shoots because it still works while LR Classic does not.  The dumbed-down interface makes it hard to find a lot of things, but much of the functionality is the same.

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Community Beginner ,
Jul 01, 2023 Jul 01, 2023

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Does the dumbed down version of Lightroom have a cataloging function? Because that, to me, is one of the best things about LRC. 

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Community Expert ,
Jul 05, 2023 Jul 05, 2023

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quote

I just tried another competitor to Lightroom Classic and it works perfectly fine with Sonoma Beta plus it's cheaper per month.  I'm giving Adobe 7 days to update Lightroom Classic to work with Sonoma or I'm cancelling my account.  Can't pay for something I can't use.

By @amable30761023591r

 

Such an ultimatum won’t work. If other applications are working with such an early build of Sonoma, that’s one thing, but probably no developer is going to guarantee or go to any extra effort to ensure compatibility with an operating system version that is so long from being finalized. It is a moving target and most developers will hold off on final verification until the final public release of an OS.

 

I can’t speak for Adobe because I don’t work there, but I think the way this is supposed to work is like when you see the Apple Crash Reporter for any application: You send the report to Apple, and Apple forwards it to the developer. The Apple beta program works the same way, if you have signed up for a beta through Apple then Apple has provided you with the Feedback Assistant app to report any problems with any applications, and those are collated and sent on to the developers.

 

The question of support is probably that this community is intended for support of production releases of software running on production versions of macOS or Windows, and that reports regarding anything beta are supposed to go through other channels. (Like the fact that the forum for the Photoshop public beta is separate from the forum for production Photoshop.) I see that the public forums for at least a couple of Adobe competitors are set up the same way.

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Community Beginner ,
Jul 05, 2023 Jul 05, 2023

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Very fair response.  I agree with you 100% and it was the wrong thing of me to say.  The new Beta 3 version of Sonoma fixed the issues with Lightroom.  I did learn from this experience, however, and now I'm using one of the alternatives to LR.  I might go back to LR in the future if my photographing increases but for the time being, I leave LR to the creators out there that can really appreciate this very powerful bit of software.

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Community Beginner ,
Jul 01, 2023 Jul 01, 2023

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same here lightrom classi on mac m1 crashing frequently and original filenames during tethered shoot is not recognize resets to 0001

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New Here ,
Jul 02, 2023 Jul 02, 2023

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Same issue on MBP 14'' with Sonoma Beta 2. Althought bugs are expected with a beta realease, it's annoying that the only app causing problems (out of 300 other apps/software installed on my mac), is Lightroom Classic. 

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Community Beginner ,
Jul 05, 2023 Jul 05, 2023

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This afternoon (Wednesday - July 5, 2023) I updated to MacOS Sonoma (beta 3) from (beta 2) and the issue of Lightroom Classic crashing often and randomly seems to have resolved itself. This morning I was running MacOS Sonoma (beta 2) and was encountering many of the same issues listed here in this discussion. This afternoon, after updating, I am not. So, to recap, updating your MacOS Sonoma from beta 2 to beta 3 may prevent Lightroom Classic on MacOS Sonoma from crashing. Cheers!

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