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gallaba
gallaba
Participant
January 17, 2017
해결됨

My files are not recognized by the raw format in lightroom - Canon 5D Mark IV

  • January 17, 2017
  • 2 답변들
  • 1873 조회

Just got a new Canon 5D Mark IV. Went to upload images that I photographed and Lightroom is unable to read them. "The files are not recognized by the RAW format in Lightroom." I don't understand - my software is updated. These are wedding photos for a client and incredibly important.

이 주제는 답변이 닫혔습니다.
최고의 답변: John Waller

Either:

  1. Join the Cloud and sign up for the Photography Plan for $9.99/ month, or
  2. Pay to upgrade to Lightroom 6 (non-Cloud)

Download and install Lightroom 6 (Single App license)

Free alternative: download the free Adobe DNG converter, batch convert folders of 5D Mark IV Raw files to DNG format, then edit the DNG files in Lightroom 5.7. An extra step for you but no extra cost.

Troubleshoot Adobe Camera Raw Compatibility Photoshop Lightroom

Camera Raw: How to use Adobe DNG Converter - YouTube

2 답변

R
rjgust
Participant
March 6, 2017

I am having this same problem.  Panasonic G7.  Shooting Jpg+Raw.  When I upload, it only takes some of the JPG files and won't preview or upload the RW2. files.  I have LR CC, and I have checked to make sure I have the latest update.  All is good.  Still can't read the RW2 files Please help!  So frustrating!

JP Hess
JP Hess
Inspiring
March 6, 2017

Some people think they have the latest version when in reality they don't. What is the exact version of Lightroom installed on your computer? You need at least Lightroom 6.1.

John Waller
Community Expert
John WallerCommunity Expert
Community Expert
January 17, 2017

Cameras supported by Camera Raw

The 5D Mark IV was first supported in Lightroom 6.7.

Which version of Lightroom are you running?

In LR, click Photoshop Lightroom (Mac) or Help (Win) > About

gallaba
gallaba작성자
Participant
January 17, 2017

It says Lightroom 5.7. How do I update to the most recent version? Thanks for your help.

John Waller
Community Expert
John WallerCommunity Expert답변
Community Expert
January 17, 2017

Either:

  1. Join the Cloud and sign up for the Photography Plan for $9.99/ month, or
  2. Pay to upgrade to Lightroom 6 (non-Cloud)

Download and install Lightroom 6 (Single App license)

Free alternative: download the free Adobe DNG converter, batch convert folders of 5D Mark IV Raw files to DNG format, then edit the DNG files in Lightroom 5.7. An extra step for you but no extra cost.

Troubleshoot Adobe Camera Raw Compatibility Photoshop Lightroom

Camera Raw: How to use Adobe DNG Converter - YouTube

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