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hillaryk44528040
Participant
February 1, 2019
질문

No photos or videos were found to import - Can't open my RAW files.

  • February 1, 2019
  • 2 답변들
  • 487 조회

I've been using these same programs the same way for years without coming across this problem. Yesterday I uploaded about 10 days worth of photos from a single card onto my computer... 7 days worth of those photos are uploading fine. The other 3 days are saying 'No photos or videos were found to import.' in Lightroom, and 'Could not complete your request because it is not the right kind of document,' in Photoshop. In Bridge, they will not show up. However, I can see all of the photos in file explorer and open them in preview. I tried restarting the computer and re uploading the files from my card. They are RAW files.

Please help? Thank you!!!

이 주제는 답변이 닫혔습니다.

2 답변

Just Shoot Me
Legend
February 1, 2019

You say File Explorer and then Preview. To my knowledge File Explorer is a Windows 10 file manager and Preview is a Mac OS X program for previewing many different types of files. What Operating system are you using

In any event what you might be looking at is a embedded JPG image that is included in every RAW file but yet the actual RAW DATA may be corrupted.

Have you tried Copying the files off the memory card and placing them on your hard drive using File Explorer? Do they copy over or does File Explorer give you an error? If it gives you an error then those files are corrupted.

dj_paige
Legend
February 1, 2019

Well, if these were all shot with the same camera (were they?) then you really ought to consider hardware problems somewhere along the line making the files appear to be not-RAW images. Opening them in preview means nothing, RAW files have JPG previews embedded in them which many programs can read, even when the RAW image itself isn't readable.