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Participant
May 22, 2025
질문

No puedo exportar fotos editadas desde la ultima actualización.

  • May 22, 2025
  • 2 답변들
  • 340 조회

Hola: Desde la última actualización no puedo archivar las fotos editadas. Tengo Windows 10 y mi PC no admite Windows 11.

Estoy a punto de desinstalar la aplicación y buscar otra que me permita editar fotos NEF .

La verdad es que es desesperante, yo no utilizo IA y no sé como hacer para que no se pueda activar.

Gracias de antemano a quienes puedan ayudarme.

Saludos.

Carlos

 

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules.]

2 답변

Anshul_Saini
Community Manager
Community Manager
May 22, 2025

Hi @ARCHIVOS NEF NIKON,

 
Thanks for reaching out. I understand how frustrating this must be.
 
To help you better, could you please confirm a few details?
1. Share your system info. You can find this under Help > System Info. Copy the full text and save it in a .txt file.
2. What specifically happens when you try to export the NEF files?
- Does the export process begin and then fail?
- Or does nothing happen at all?
3. If there’s any error message, could you please share the complete text or a screenshot?
4. In which part of your workflow are you seeing AI?
5. If possible, create a small screen recording showcasing all the issues you are facing so we can understand better.

You can upload the recording and files to a cloud storage service (like Google Drive or Dropbox) and share the link with us here or via DM.

 
We’d love to get this working again for you and will do our best to assist.
 
Looking forward to your response!

Best,
Anshul Saini
Participant
May 22, 2025
No puedo guardar la captura en .txt.
Convierte los archivos en JXL y no tengo app para abrir ese tipo de
archivos que desconozco.



--
Carlos
dj_paige
Legend
May 23, 2025

The info requested by @Anshul_Saini is text. Copy it as text, paste it as text into your reply. And please answer the other questions that people have asked.

dj_paige
Legend
May 22, 2025

Please provide more details. 

 

Are you using Lightroom Classic? If so, what is the version NUMBER (we need the version NUMBER and not words like "latest" or "up-to-date")?

 

What happens when you try to export? Does the export begin and stop? Or does it never begin? If there is an error message, please provide the exact unedited complete error message, even if it is not in English.