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marku65697651
Known Participant
June 29, 2017
Answered

Opening RAW Files [Unable to open Nikon D7500 Raw files in LR CC 2015.10.1]

  • June 29, 2017
  • 4 replies
  • 2298 views

I have purchased a new Nikon D7500 and have tried to import a RAW >

.NEF file into Photoshop Lightroom CC 2015.10.1 release with Camera Raw 9.10.1 only to get a pop up window saying The file cannot be opened by Lightroom (1).  Both lightroom and Camera Raw CC are uptodate.  So I am assuming the new camera raw file format still needs to be updated by Adobe?  If this is the case I would like to know when this will happen?

Cheers, Mark

    This topic has been closed for replies.
    Correct answer Akash Sharma

    Hi All,

    Lightroom CC2015.12/6.12 has been released and this camera is now supported. Please update your Lightroom to the latest version and let us know if you continue to see the issue. Thank you for your patience.

    See Lightroom CC 2015.12 now available

    Thanks,

    Akash

    4 replies

    Akash Sharma
    Akash SharmaCorrect answer
    Legend
    July 19, 2017

    Hi All,

    Lightroom CC2015.12/6.12 has been released and this camera is now supported. Please update your Lightroom to the latest version and let us know if you continue to see the issue. Thank you for your patience.

    See Lightroom CC 2015.12 now available

    Thanks,

    Akash

    pa_wa
    pa_wa
    Participant
    July 1, 2017

    There is also another approach until the D7500 NEF gets fully supported. I realized when changing

        EXIF metadata: 'Camera Model' from 'NIKON D7500' to 'NIKON D500'

    Lightroom 6 will import the NEF files with no problems and you can work with your photos.

    Conclusion: LR already supports the D7500's NEF codec. It just refuses to import the files because of the Camera Model metadata. So i guess only a tiny update of a 'camera model table' is necessary to make things work.

    For bulk changing EXIF metadata of many NEFs, I suggest to use exiftool.

    Configuration: 'exiftool(-Model='NIKON D500').exe'

    dj_paige
    dj_paige
    Legend
    July 1, 2017

    Sure it might seem to work at first, but you take any risk that somehow Lightroom may do the wrong thing in converting the RAW image. There is no guarantee that LR is doing the best and correct conversion.

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    July 1, 2017

    dj_paige  wrote

    There is no guarantee that LR is doing the best and correct conversion.

    One has to test. If it works fine, it works, if it works badly, you let it go. The point is getting conversion versus no conversion.

    I can imagine a lot of parameters why this does go wrong. but I can imagine about a lot of parameters why this could go right.

    ABAMBO | Hard- and Software Engineer | Photographer
    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    June 29, 2017

    It is fascinating to have the latest camera but when you use a third party editing program you need to wait before the camera gets supported. In the meantime, you need to use the manufacturer's program to edit your pictures.

    ABAMBO | Hard- and Software Engineer | Photographer
    dj_paige
    dj_paige
    Legend
    June 29, 2017

    This camera is too new, it is not supported by any Adobe software as of today. You can use the Nikon software to convert the files to TIFF, and then import the TIFF into Lightroom. Or you can wait until Lightroom supports this camera, which should be in the next release (but no guarantees). No one knows when that will be.

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