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17

P: AI Masks Require updating and/or disappear

Explorer ,
May 29, 2025 May 29, 2025

Hello,

 

I recently had a call with Adobe support with no luck. I have found some threads on this but nothing presents a solution and it seems hard to find what the actual issue is.

 

If I edit a client gallery and use any healing brush tool or AI masking tool, the mask or healing brush/generative AI will get a red dot underneath after going back to the start of the gallery, my AI edits are gone....

 

I also noticed this happens 100% of the time when I quite and reopen lightroom, I can fix the mask, update ai settings but it just resets each time I open lightroom.

 

We tested a new catalogue, we tested a bunch of things with no luck. 

 

We really need a fix on this Adobe it is killing workflow, not sure what broke this setting. I can't revert to an old version because I have lots of photos (I do 1 catalogue per year) and can't go back weeks of client work.

 

Also this catalogue was started at the begining of 2025 so there is no version 13 of this catalogue to revert to and test.

 

PLEASE HELP ADOBE!

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correct answers 1 Pinned Reply

Adobe Employee , Aug 04, 2025 Aug 04, 2025

It has been reported that one cause of this issue is the use of the Imagen AI Plugin. 

 

@johnrellis has provided two workarounds in his post in this thread. 

 

  1. Deleting the <catalog>.LRCAT-data file, or
  2. Using Imagen AI's Bridge workflow, which downloads .xmp sidecars rather than writing into the catalog. 

 

You can find additional details in the thread. 

 

Update 8/12/2025

Greetings all, 

 

A new update for the Adobe Photography products has been released.  The August update contains an updat

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Community Beginner ,
Jul 07, 2025 Jul 07, 2025

From my experience i would say hat problem occure when the .lrcat-data folder reach 7 Go. It would means that you can only have a limited amount of files edited with IA. I am really impressed by the IA noise reduction but for now it is not usable as a main traitement for all your pictures. Especially when you think that you have to save as well the .lrcat-data when you back up your catalogue. .lrcat-data should have been treated like the other previews folder. I cross the finger one day they will change the .lrcat-data folder that way.

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New Here ,
Jul 09, 2025 Jul 09, 2025

Gibt es hier endlich eine Lösung zu? Dann kann man ja schon fast wieder alles über Photoshop machen, so aufwendig wie das bei LR geworden ist. EInen neuen Katalog habe ich bereits angefangen und trotzdem muss ich alles aktualisieren. BIld für BIld.

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LEGEND ,
Jul 09, 2025 Jul 09, 2025

@Judith2994305643fy: "I've already started a new catalog, and I still have to update everything, image by image."

 

Are you perhaps syncing your catalog folder (or a parent folder) with Onedrive, Dropbox, Google Drive, Idrive, or similar cloud service? Windows has a nasty habit of setting up Onedrive for your Pictures folder without even telling you.  There are many reports in this forum about cloud-sync services interfering with LR.

 

Please let us know either way, since Adobe hasn't even acknowledged this as a bug yet, so every bit of fact-gathering helps.

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New Here ,
Jul 25, 2025 Jul 25, 2025

Hei liebe Caro, hast Du eine Lösung finden können? Ich habe genau das selbe Problem 😞 

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LEGEND ,
Jul 25, 2025 Jul 25, 2025

@JNY35164117bg30

 

Dozens of people have reported this problem:

https://community.adobe.com/t5/lightroom-classic-discussions/p-ai-masks-require-updating-and-or-disa...

 

There's no reliable workaround, though this one helps some people:

https://community.adobe.com/t5/lightroom-classic-discussions/p-ai-masks-require-updating-and-or-disa... 

 

Some have reported that building a brand new catalog also helps (which obviously could be a very painful for many users).

 

Adobe support has been gathering information from users in that thread, though to date, Adobe has not yet acknowledged the issue as a "bug".

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LEGEND ,
Jul 25, 2025 Jul 25, 2025
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Explorer ,
Jul 16, 2025 Jul 16, 2025

I too am having this issue. I am on the latest version of Mac OS, on the latest version of Lightroom and I am running on a Mac Studio M1 Ultra.

This issue did not exist before I updated to the latest version of Lightroom. I tried downgrading to fix it, but even that didn't work. I've subsequently re-upgraded.

The issue seems to be the new AI implementation. 

As a professional photographer this is a killer. I can't trust that a waiter won't mysteriously pop up in the back of a delivered image. Doing images 'one by one' is fundamentally unrealistic for a professional working with hundreds or thousands of images. Even when I use the 'Update AI' button in the top right of the develop module, half the time it fails to update some of my Generative Remove edits and I have to do these manually. This is unworkable and Adobe needs to be much more proactive by talking to the community. This is a bug, and it needs to be treated as such.

The other thing that really galls me is that it completely destroys the concept of 'Snapshots'. I've always used Snapshots, since the beginning. Once an image is edited and 'complete' I hit a button on my loupedeck and it creates a 'Produced' snapshot. This tells me that this is the finalised version of the edit. I can go back in the future, re-edit if I wish, or recrop, but that 'Produced' version is like an edit metadata master. However, now, snapshots are utterly borked because using them is not reliably saving the remove data. 

At the same time, in the same version, I am wrestling with the fact that the new Denoise doesn't work for me. I'm discussing that in a seperate thread. Needless to say this update is a MESS. 

Sort this out Adobe - this is poor. 

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New Here ,
Jul 17, 2025 Jul 17, 2025

Tous les jours je dois mettre à jour les masques et l'outil "supprimer".

Cela depuis que j'ai fait la mise à jour.
Je fais des modifications et dès que j'exporte mes photos elles ne sont pas modifiées, je dois refaire mes modifications une à une sur l'outil supprimé

Cela devient penible je finis par exporter mes photos une par une.

 

Info importante: mon logiciel est à jour, ainsi que mon mac.

 

Merci de vos conseils 🙂

Capture d’écran 2025-07-17 à 12.05.00.png    Capture d’écran 2025-07-17 à 12.04.51.png

 

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Explorer ,
Jul 23, 2025 Jul 23, 2025

Can any Adobe Developers chime in on whether there's any sign of getting to the bottom of this bug? It's been a few weeks now and all I am hearing is crickets. I have shared catalogs and details and would appreciate some feedback. 

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Community Beginner ,
Jul 23, 2025 Jul 23, 2025

Bonjour,

J’ai un problème avec les suppressions génératives IA qui disparaissent lors de l’export des photos en JPEG. Lorsque je suis sur Lightroom, les modifications apparaissent bien en mode grille, mais un point rouge s’affiche sous l’outil de suppression et je dois cliquer sur « tout mettre à jour » pour chaque photo puis l’exporter immédiatement, sinon les modification disparaissent à nouveau.

Ce problème me fait perdre des heures de travail chaque jour et je dois absolument le résoudre rapidement.

Pouvez-vous m’aider s’il vous plait ?

Merci par avance,

Anne Gentilleau

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Adobe Employee ,
Jul 23, 2025 Jul 23, 2025

Hi @nanou1207! Thanks for reaching out! I'm sorry you're running into this issue.

 

Could you share more information, like your system configuration? From Help> System info> Copy and paste it into a text file and attach it to your response? To be clear, are the AI edits disappearing after you remove objects with the removal tool? When did you start noticing this issue? Maybe after an update to the OS, the application, or any hardware change in the setup? 

 

Meanwhile, you can try these fixes and see if they resolve the issue.

 

Rebuild the AI Edit Data File: From Edit > Catalog Settings, find the location for your catalog file. Find the .lrcat-data file: In the same folder as your main catalog file (which ends in .lrcat), you will find a file named [Your Catalog Name].lrcat-data. 

Relaunch Lightroom Classic. Lightroom will automatically create a new, fresh—lrcat-data file.

Update AI Settings one last time: You may need to go through your images and click "Update AI Settings" one final time.

 

Apply Generative Remove first: Next time, try performing any generative AI edits, such as removing objects, before making other significant changes like cropping or applying lens corrections.

 

Let us know how it goes!

Cheers!

Noel
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LEGEND ,
Jul 23, 2025 Jul 23, 2025

@nanou1207: "When I'm in Lightroom, the edits appear fine in grid view, but a red dot appears under the deletion tool and I have to click "update all" for each photo and then export it immediately, otherwise the edits disappear again."

 

Dozens of people have reported this problem:

https://community.adobe.com/t5/lightroom-classic-discussions/p-ai-masks-require-updating-and-or-disa...

 

There's no reliable workaround, though this one helps some people:

https://community.adobe.com/t5/lightroom-classic-discussions/p-ai-masks-require-updating-and-or-disa... 

 

Some have reported that building a brand new catalog also helps (which obviously could be a very painful for many users).

 

Adobe support has been gathering information from users in that thread, though to date, Adobe has not yet acknowledged the issue as a "bug".

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LEGEND ,
Jul 23, 2025 Jul 23, 2025
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New Here ,
Jul 30, 2025 Jul 30, 2025

Adobe Please help with this on any thread i have read them all

 

 

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New Here ,
Jul 28, 2025 Jul 28, 2025

Bonjour,


Je recontre exactement le même problème depuis plusieurs semaines, j'ai tout essayé rien n'y fait. 
Adobe on a besoin d'une solution ! C'est absolument ingérable  !!

 

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Community Beginner ,
Jul 29, 2025 Jul 29, 2025

Alle KI Anpassungen lassen sich nicht aktualisieren. Weder die Masken, noch die Bearbeitung mit dem Entfernen Tool. Ich muss einige Stempel manuell aktualisieren und die Masken löschen und danach wieder neu hinzufügen. Wenn ich Lightroom schließe und neu öffne, geht das ganz Spiel wieder von vorne los. Alle Aktualisierungen sich verloren und müssen wieder neu angepasst werden. So zieht sich das durch die komplette Hochzeitsreportage! 

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Community Beginner ,
Jul 29, 2025 Jul 29, 2025

Hi all,

 

Today it's 29 July,  and the issue is still there. I encounter same issue, AI Generative deleting, are gone when I move back to a phote. Also after export, returnign back to my photo's the AI deletions are gone.

 

ADOBE PLEASE HELP. I cannot deliver my photoshoot to my clients!

 

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New Here ,
Jul 30, 2025 Jul 30, 2025

Agree this is incredibly frustrating. I just hit delete masks because I couldn't get it to actually identify correctly and now all the AI is gone so it won't identify objects anymore. Either my reset of a photo has red flecks all over the daisies, which was not there to begin with. I need to know how to reset my masking to coincide with AI to actually detect the colors correctly on this photo so I can finish it

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New Here ,
Jul 30, 2025 Jul 30, 2025

I am having exactly the same issues currently on my third all nigh edit trying to get images over to the client , Ai edits vanish randomly wont batch update , have tried prefecrence reset , movig  Icat and folders etc currently having to update every image one at a time and processing a huge job one at atime in desperate need of a fix and some sleep , any thoughts would be gratefully received ! 

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New Here ,
Jul 30, 2025 Jul 30, 2025

sorry exactly the same issues as the thread  above , I have never been frustrated enough to come on here before!\

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Community Beginner ,
Jul 31, 2025 Jul 31, 2025

This exact issue has also been a nightmare for me. 

The AI revert back/disappear within mere minutes. I have to do the edit and then immediately export the image to the final folder if I have any hope of having that ai remove saved. 

This is a nightmare for me as a wedding photographer having to deliver hundreds and hundreds of photos and the thick of wedding season approaching.

ADOBE PLEASE FIX THIS!!! 

 

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New Here ,
Jul 31, 2025 Jul 31, 2025

Hello All , now this is more in case I am doing something wrong,  but the only new things I have done is add plug ins , I am hoping this hasn't caused  this issue it so the two I have looked at lately are Topaz  for noise and Imagen it couldnt be anything to do with these could it , it anyone else ? just desperate to get Lightroom back up and running x

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LEGEND ,
Aug 01, 2025 Aug 01, 2025

[Updated 8/2/2025: Link to Imagen AI Facebook thread where Imagen unconvincingly points the finger at Adobe.]

 

[This post contains formatting and embedded images that don't appear in email. View the post in your Web browser.]

 

@Andy_Barker9716: "Imagen"

 

I just tried Imagen AI on a test catalog, and this bad behavior started immediately (see below for details), and repeated Update AI Settings didn't fix it.

 

Imagen AI modifies the LR catalog directly, which isn't documented by Adobe, and it appears that in recent LR versions, it's not modifying the catalog correctly. Five people in this thread have reported they use Imagen AI. Does anyone else here use it?

 

In the Imagen AI Facebook group, Imagen claimed there's an Adobe bug that they worked around a month ago:

https://www.facebook.com/groups/imagenai/posts/964879265690700/ 

johnrellis_0-1754148063349.png

 

(The group is private and you need to request to join -- annoying when companies use Facebook's crippled groups.)  As my test yesterday demonstrates, the problem is still very much present.

 

If you're using Imagen AI, you should report this very bad bug to them. Meanwhile, these two workarounds worked for me:

 

- In my tests, the workaround of deleting the <catalog>.lrcat-data corrected the problem, at least for now.

 

- A safer workaround is to use Imagen AI's Bridge workflow rather than the Lightroom Classic workflow. You select one or more folders of photos to upload and then you download .xmp sidecars containing Imagen AI's edits. You can then import those photos into the LR catalog, or if they're already in the catalog, do Metadata > Read Metadata From File to read the edits in the sidecars into LR.

 

As a longtime plugin developer, I was quite surprised to discover Imagen AI modifying my catalog. The catalog schema isn't documented by Adobe, and the schema often changes from release to release. This Imagen AI problem is likely a direct result of the schema changing recently, and it's typical of the problems with reverse engineering.  It may well be that the catalog is not behaving internally the way Imagen believes it should, but Adobe's only obligation is to make the catalog work properly with Lightroom itself, not third-party tools that reverse engineer it.

 

DETAILS

 

Here are the users in this thread reporting their use of Imagen AI:

 

@erik_2636https://community.adobe.com/t5/lightroom-classic-discussions/p-ai-masks-require-updating-and-or-disa...

 

@britta_2105https://community.adobe.com/t5/lightroom-classic-discussions/p-ai-masks-require-updating-and-or-disa... 

 

@alma_moglihttps://community.adobe.com/t5/lightroom-classic-discussions/p-ai-masks-require-updating-and-or-disa... 

 

@Andy_Barker9716https://community.adobe.com/t5/lightroom-classic-discussions/p-ai-masks-require-updating-and-or-disa... 

 

@Hans Malesteinhttps://community.adobe.com/t5/lightroom-classic-discussions/p-ai-masks-require-updating-and-or-disa...

 

In my initial test, I used Imagen AI's Lightroom Classic workflow, in which the Imagen AI app downloads its edits directly into the LR catalog. 

 

On photos where Imagen AI added LR AI masks, the AI Edit Status button was yellow. But clicking it and doing Update didn't have any effect, and neither did Settings > Update AI Settings.  If I applied Remove on top of an AI mask added by Imagen, did Update AI Settings, left the photo, and came back, it needed updating again, and the effect of the Remove was gone, even after doing Update AI Settings again.

 

Similarly, if I added an AI mask to a photo to which Image AI hadn't added one, and then did Remove on top of that followed by Update AI Status, it wasn't permanent. Leaving the photo and coming back to it, the effect of the Remove wouldn't reappear even after doing Update AI Status.

 

 

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Community Beginner ,
Aug 02, 2025 Aug 02, 2025

Yes I also started using Imagan AI last week, and as of that moment I had the issue!  So that's the root cause?! 

 

Thanks for investigating and hopefully Imagen AI is going to solve it ASAP!

 

Meantime, all new photoshoot thereafter (and not using Imagen AI) have the issue, so looks like Lightroom is now infacted for all new editted shoots as well...

 

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LEGEND ,
Aug 02, 2025 Aug 02, 2025

@Hans Malestein: "all new photoshoot thereafter (and not using Imagen AI) have the issue, so looks like Lightroom is now infacted for all new editted shoots as well..."

 

I also observed that photos not modified by Imagen AI were also affected.  But the first workaround I described, deleting the <catalog>.lrcat-data file, corrected the issue for me.  Did it work for you?  

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