P: Generative Remove Feedback (Lr Classic & Lr Eco)

@PhotosbyPulelehua: "Using Generative AI to remove some background objects and it's not removing as well as say PS does."

See this article for how to remove objects more reliably:
https://www.lightroomqueen.com/generative-remove-replace/

Most complaints about Remove are addressed in the article. But if it doesn't help, please attach a full-resolution JPEG exported from the unmodified original photo (not a screenshot), so we and Adobe can see the issue in detail. With nearly everyone who has posted a problem photo, we've been able to show how to quickly remove the desired objects.

@educorreafoto: "I haven't been able to use this feature for over a week now. I get an error message saying "Generative Removal Failed""

Sometimes firewalls and anti-malware / anti-virus utilities incorrectly block some network requests from LR. Try these troubleshooting steps:

- Temporarily disable all the firewall / anti-malware on your computer. If that solves the problem, then add a specific exclusion for LR to the firewall's rules.

- Connect to another network, preferably one serviced by a different ISP. E.g. a Wifi connection of a neighbor, a coffee shop, work, or your phone's hotspot. Sometimes the routers in these networks block LR's requests, especially in authoritarian countries like China.

@JLynnH: "I am getting so frustrated trying to get clean areas around things.  I guess i don't feel like it is identifying objects as well as it was."

I don't see in your screenshot what you're referring to?  In addition to calling out what's going wrong, please attach a full-resolution JPEG exported from the unmodified original photo (not a screenshot), so we and Adobe can see the issue in detail. With nearly everyone who has posted a problem photo, including those who initially though LR 14 was doing worse, we've been able to show how to quickly remove the desired objects.

@DrSo: "Want to remove electric lines in between font object an and background mountains."

Power lines can require a little extra care.  See this post:

https://community.adobe.com/t5/lightroom-classic-discussions/p-generative-remove-feedback-lr-classic-amp-lr-eco/m-p/14933071#M383679

Also note that Remove without Generative AI checked (the old content-aware remove) is sometimes easier to use than Generative AI Remove, though in all the examples provided in this thread, Generative Remove works.

if this doesn't help, please attach a full-resolution JPEG exported from the unmodified original photo (not a screenshot), so we and Adobe can see the issue in detail. With nearly everyone who has posted a problem photo, we've been able to show how to quickly remove the desired objects.

@fernando26737625pl84: "Instead of removing the object, it replaces it with something similar and with a very artificial quality!"

See this article for how to remove objects more reliably:
https://www.lightroomqueen.com/generative-remove-replace/

Most complaints about Remove are addressed in the article. But if it doesn't help, please attach a full-resolution JPEG exported from the unmodified original photo (not a screenshot), so we and Adobe can see the issue in detail. With nearly everyone who has posted a problem photo, we've been able to show how to quickly remove the desired objects.

@erin_aasland: "Now it just keeps trying to replace the highlighted area with something slimliar, vs totally removing it. I have tried all the suggestions, and it still does the same thing. Was simply trying to remove a person and selected everything with space around, no shadows were present, and it kept offering replacements of different warped faced people."

If you're tried the techniques described in this article:

https://www.lightroomqueen.com/generative-remove-replace/

then please attach a full-resolution JPEG exported from the unmodified original photo (not a screenshot), so we and Adobe can see the issue in detail. With nearly everyone who has posted a problem photo, including those who initially thought that LR 14 had changed things for the worse, we've been able to show how to quickly remove the desired objects.

@Jessica35764566m3td: "I don't understand why, after I have made my edits, that they revert back and I have to go back through and regenerate the spots I have already done?"

LR 14.0 introduced a serious bug that caused this, which is why Adobe released 14.0.1 to address it. Even after updating to 14.0.1, some people have reported it can be quite fussy to get LR operating correctly again.  See this thread and Adobe employee Rikk Flohr's second reply at the top:

https://community.adobe.com/t5/lightroom-classic-bugs/p-subject-mask-from-previous-versions-are-requesting-an-update/idc-p/14921442

If you still experience the problem, please post in that thread with details of what you're observing, rather than continuing the discussion here.

@R Gearhart: "The remove tool has suddenly become as slow as molasses for me, even when not using AI."

As a first troubleshooting step, update your graphics driver by going directly to the manufacturer's web site:

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html#solution-4

If that doesn't help, I recommend starting your own thread, rather than continuing the discussion here. It will get better attention. Be sure to copy/paste here the entire contents of the LR menu command Help > System Info -- that will let us see exactly which versions of hardware and software LR thinks you're running.