P: Generative Remove Feedback (Lr Classic & Lr Eco)

I'm using a Sony A7r5 and shooting in raw. I wonder if it has something to do with the high Megapixel's of the camera. 

@Gabriele37417715aprl: "Generative Remove Failed. We've encountered an issue and can't complete your request at this time. Please try again later."

Sometimes firewalls and anti-malware / anti-virus utilities incorrectly block some network requests from LR. Try these troubleshooting steps:

- Temporarily disable all the firewall / anti-malware on your computer. If that solves the problem, then add a specific exclusion for LR to the firewall's rules.

- Connect to another network, preferably one serviced by a different ISP. E.g. a Wifi connection of a neighbor, a coffee shop, work, or your phone's hotspot. Sometimes the routers in these networks block LR's requests, especially in authoritarian countries like China.

To help others, please let us know which of these work and which don't.

@Shards: "In the latest version of Lightroom, the pieces generated by generative AI removal are consistently blurry and very messy."

Please post full-resolution screenshots (not phone pics) of the entire LR window after you've selected an object and then again after you've clicked Remove, so we can see the issue in detail.

@aldo_martin_9667: "The "remove" tool does not work correctly, many times when you want to delete an object, it simply replaces it with another similar one, the same thing happens with people."

See this short article for how to remove objects more reliably:
https://www.lightroomqueen.com/generative-remove-replace/

Most complaints about Remove are addressed in the article. But if it doesn't help, please attach a full-resolution JPEG exported from the unmodified original photo (not a screenshot), so we and Adobe can see the issue in detail. With nearly every one of the several dozen problem photos posted here, we've been able to show how to quickly remove the desired objects.

@francisco_enrique_1269: "When I use regenerative AI, it always appears to me that there is a problem that I should try later."

Sometimes firewalls and anti-malware / anti-virus utilities incorrectly block some network requests from LR. Try these troubleshooting steps:

- Temporarily disable all the firewall / anti-malware on your computer. If that solves the problem, then add a specific exclusion for LR to the firewall's rules.

- Connect to another network, preferably one serviced by a different ISP. E.g. a Wifi connection of a neighbor, a coffee shop, work, or your phone's hotspot. Sometimes the routers in these networks block LR's requests, especially in authoritarian countries like China.

- On Mac, try relaunching the Finder -- start Finder, click the Finder menu, and do Quit Finder. Someone reported that this solved this problem for him.

To help others, please let us know which of these work and which don't.

@parkery21276750: "PLEASE bring back the abilty to adjust Opacity on all Remove Brushes BEFORE you use them."

Agreed. I think the current design increases confusion, since it's evident from posts here that many people aren't noticing that somehow the slider gets set to less than 100.

@amber_4074: "it keeps saying there was an issue and to refer to the guidelines."

The Adobe Firefly service (which implements Remove) has "guidelines" about what's prohibited (pornagraphy, etc.)

https://www.adobe.com/legal/licenses-terms/adobe-gen-ai-user-guidelines.html 

The AI makes lots of mistakes identifying such photos, and when it does, there's not much you can do.  Posting such photos here will help Adobe and others better understand where the service goes wrong.

@Bob_Jay: "Is there some why to 'cancel' a remove that is in progress without deleting all the previous, already complete edits?"

If you've made brush strokes but haven't yet clicked the Remove button, then typing Escape will delete those brush strokes without affecting your previous applications of Remove. But once you've clicked Remove, you'll have to click the little icon on the brush strokes and then type Delete.