P: Information regarding Lightroom 6.x (Pre-LrClassic)

Hi everyone.

I bought LR 6 in 2017 as a stand-alone license and it worked GREAT.  Recently, I was attacked with malware and had to scrub my C drive to remove it.  I have the license/product key but Adobe tells me it is no longer supported.  I can't afford to do LR subscriptions because I use it so infrequently now that my business is shut down.  I called support and he directed me to the community for help.

How can I get my product downloaded back onto my computer regardless of lack of support?  I have a registered product (LR 6).  Thank you.

Hello, I purchased a Lightroom 6 disc 9 years ago.  My laptop I had been using it on is no longer working or able to turn on even.  I tried downloading it on a new laptop.  The downloading process went fine.  I clicked on the icon and it made me sign into adobe.  Then it had me accept the license agreement.  After that it just disappears and makes me do the entire process over again and never actually opens Lightroom.  Does anyone know what I need to do in order to make Lightroom open?

Bonjour tout le monde, 

J'ai acheté légalement Lightroom 6 avec une licence perpétuelle. Je souhaite ré-installer sur mon nouveau PC macbook air 2015, version mac os Monterey 12.7.6, mais :

- Le programme d'installation officiel affiche le message : « This installer is no longer available »

-

Mon numéro de série me dit qu'il existe déjà (je ne peux pas désactiver l'ancienne installation).

Pouvez-vous :

• Me fournir un installateur officiel compatible avec mon système actuel,

• Comment réinitialiser mes activations afin que je puisse ré-installer et ré-activer Lightroom sur mon PC ?

I was a user of Lightroom Classic, but I dropped my subscription. Now I want to go back to LR 6.0/6.14 after upgrading my SSD and reinstalling everything but I am having issues.

I have still the original CD of Lightroom 5.0 and managed to install it apparently without problems.

But when I run the installer for Lightroom 6.0, it asks for the disk, which I do not have. I purchased the upgrade from 5.0 to 6.0 directly at Adobe and have a digital download only, properly registered in my account.

For some reason, the installer I have does insists in asking for the 6.0 disk, which it did not in the past. I could create a ISO file or even burn a CD with the files, but I do not know the correct file structure (sub folders?) or label it may have used. 

Has somebody the ISO and could share a screenshot or knows a workaround?

Thank you.

Leider habe ich ein Problem mit meinem Lightroom 6 in der Kauflizenz - keine Cloudlizenz.

• Keine Deaktivierung im Adobe-Konto möglich.

• Chat-Bot blockiert den Weg zum Agenten.

• Offline-Aktivierung fehlgeschlagen.

• Seriennummer liegt natürlich vor.
• Login zur Aktivierung bringt keinen Unterschied.

• Ich bitte um ein Zurücksetzen der Aktivierungszähler durch einen Moderator oder Mitarbeiter.

#Lightroom 6 #Aktivierungslimit #Aktivierung zurücksetzen

Dear Adobe Support,

I am writing to formally request the restoration of access to my legally purchased perpetual license for Adobe Lightroom 6.

When I purchased Lightroom 6 in 2018, it was clearly advertised and sold as a perpetual license. This means I obtained the right to use the software indefinitely in the version I paid for. I understand and fully accept that perpetual licenses do not entitle me to free upgrades or ongoing support. However, I do retain the legal and contractual right to continue using the version I purchased, as long as my hardware and operating system support it.

Unfortunately, I am now prevented from using Lightroom 6 due to Adobe Creative Cloud and Application Manager actively blocking or disabling the product. This goes far beyond the simple discontinuation of support. The issue is not about receiving updates or assistance – it is about being cut off from a product that I paid for in full and that I have every right to use.

To address possible arguments:

• End of Support: I do not require customer support or new features. I am requesting access to the software version I lawfully purchased.
• Compatibility: I am fully aware that newer operating systems may not be compatible, and I take full responsibility for running Lightroom 6 on my own system. Compatibility is not the issue here.
• Activation Servers: While Adobe may choose to retire old infrastructure, it has the responsibility to provide a working offline activation method (or equivalent) for perpetual licenses. Blocking activation entirely is equivalent to revoking a license that was sold as permanent.
• Transition to Subscription: While Adobe has the right to offer subscription models for new products, it cannot unilaterally invalidate existing perpetual licenses as a means of forcing customers into Creative Cloud. This constitutes a restriction of rights and a breach of consumer trust.

I therefore request that Adobe:

1. Restore my ability to use Lightroom 6 with my valid serial number, either by re-enabling activation or by providing an offline activation solution.
2. Confirm that I may continue to use my perpetual license without interference from Adobe Creative Cloud.

I purchased Lightroom 6 in good faith, with the understanding that “perpetual” means lifetime usage of the licensed version. Restricting or disabling access is not only unfair, but it also undermines confidence in Adobe’s licensing practices.

I kindly ask for a prompt and constructive resolution.

Sincerely

Help. How do I restore my Lightroom app? I had Lightroom before it transitioned to a subscription model, and I would like to renew it now. When I click on the LR icon, this is what I get. I am on a new Mac mini

I lost Lightroom 6 on my desktop when my system crashed and repairs were made. No way now to re install but I have found the Lightroom 6 on my laptop , so can I transfer the files across to the desktop and have it working.

Hotrodder19

During a period of illness and PC crash somehow I lost Lightroom 6 when repairs were done. I have the serial number which I got from the Adobe register. I have communicated with Adobe re this but they simply tell me all sorts of stuff that doesnt help me. The download link is now not available. I am a pensioner and so the newer subscription software is out of the question. Since hearing from Adobe I have found Lightroom 6 still exists on my laptop ( not used for some time), is there a way to get this across to my newly repaired desktop and have it running .. Help please.

Kind Regards Russell Hodder