P: Information regarding Lightroom 6.x (Pre-LrClassic)

[Rikk Flohr: Photography]

This thread is for all posts concerning Lightroom 6.x, whose last update, 6.14, was released in December 2017.

Status of software version

This includes questions regarding:

• Downloading
• Installing
• Activation
• Updating
• General Operation

Any new threads created regarding these topics will be collected and merged into this thread.

[defaulty70z6e2kjjmd]

Leider habe ich ein Problem mit meinem Lightroom 6 in der Kauflizenz - keine Cloudlizenz.

• Keine Deaktivierung im Adobe-Konto möglich.

• Chat-Bot blockiert den Weg zum Agenten.

• Offline-Aktivierung fehlgeschlagen.

• Seriennummer liegt natürlich vor.
• Login zur Aktivierung bringt keinen Unterschied.

• Ich bitte um ein Zurücksetzen der Aktivierungszähler durch einen Moderator oder Mitarbeiter.

#Lightroom 6 #Aktivierungslimit #Aktivierung zurücksetzen

[Rob_Cullen]

Have you read the correct answers by @dj_paige given at the top of this forum thread?

Unable to deactivate in Adobe account.

Activation / Deactivation servers at Adobe are closed and not available for anyone (staff included)..

Chatbot blocks the way to the agent.

Support for Lr6 finished long ago. Chat with support cannot be of help.

Offline activation failed.

Try again. The only method that was known to work is mentioned in the correct answers.

Serial number is of course available.

And you would need a SNs for Lr5 Lr4 etc, if Lr6 was an upgrade.

Login for activation makes no difference.

Activation is not possible online.

I ask for a reset of the activation counters by a moderator or employee.

Employees and forum participants cannot be of help.

It is a sorry state for users trying to re-install legacy Lr6, but, If the 'offline' method does not work for you then you will need to investigate other software options, or subscribe to the 'Lightroom Plan' for current version (14.5.1) of Lightroom-Classic.

[upeters]

I was a user of Lightroom Classic, but I dropped my subscription. Now I want to go back to LR 6.0/6.14 after upgrading my SSD and reinstalling everything but I am having issues.

I have still the original CD of Lightroom 5.0 and managed to install it apparently without problems.

But when I run the installer for Lightroom 6.0, it asks for the disk, which I do not have. I purchased the upgrade from 5.0 to 6.0 directly at Adobe and have a digital download only, properly registered in my account.

For some reason, the installer I have does insists in asking for the 6.0 disk, which it did not in the past. I could create a ISO file or even burn a CD with the files, but I do not know the correct file structure (sub folders?) or label it may have used. 

Has somebody the ISO and could share a screenshot or knows a workaround?

Thank you.

[dj_paige]

https://community.adobe.com/t5/lightroom-classic-discussions/uninstalled-lightroom-6-accidently-and-...

[upeters]

Thank you. I downloaded the 6.14 installer from the archive and was able to complete the install without being asked for the CD. From there on, everything worked as expected... after signing in, the software appears to be working. Again, thanks for the hint.

[hsns22182683]

Bonjour tout le monde, 

J'ai acheté légalement Lightroom 6 avec une licence perpétuelle. Je souhaite ré-installer sur mon nouveau PC macbook air 2015, version mac os Monterey 12.7.6, mais :

- Le programme d'installation officiel affiche le message : « This installer is no longer available »

-

Mon numéro de série me dit qu'il existe déjà (je ne peux pas désactiver l'ancienne installation).

Pouvez-vous :

• Me fournir un installateur officiel compatible avec mon système actuel,

• Comment réinitialiser mes activations afin que je puisse ré-installer et ré-activer Lightroom sur mon PC ?

[upeters]

https://web.archive.org/web/20231114161051mp_/https://prdl-download.adobe.com/Lightroom/60BA1251F1BC...

[rachelle_9846]

Hello, I purchased a Lightroom 6 disc 9 years ago.  My laptop I had been using it on is no longer working or able to turn on even.  I tried downloading it on a new laptop.  The downloading process went fine.  I clicked on the icon and it made me sign into adobe.  Then it had me accept the license agreement.  After that it just disappears and makes me do the entire process over again and never actually opens Lightroom.  Does anyone know what I need to do in order to make Lightroom open?

[AxelMatt]

@rachelle_9846 For activation of LR6 you have to use the offline activation method. https://community.adobe.com/t5/lightroom-classic-discussions/lightroom-6-sign-in-required/m-p/148227...

But be aware: if you have reached your activation limit and you don't have any chance to deactivate an older installation you're out of luck. Adobe has stopped the support of Lightroom 6 and the resetting of the activation counter isn't possible anymore.