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svenruppelt
Known Participant
October 26, 2022

Hi guys!

After installing the new MAC OS beta 13.1 th catalogs on external drives are working as usual!

Have a nice day!

Sven

Lin Pruett Photography
Lin Pruett Photography
Participant
October 26, 2022

I just spent 4 hours on the phone between adobe and mac.  Here is the fix if you are now running ventura on your mac and lightroom classic on an external:
- copy the catalog you want that is on your external drive over to your desk top.  Then, double click on the catalog that is now copied to your desktop and lightroom classic will open and you can continue to edit.  l

You will also be able to save a catalog back onto the same hard drive that won't read in lrc but again, you'll need to follow the steps above to re-open the new catalog.  

    P
    PeterG1
    Known Participant
    October 25, 2022

    My original thread has been merged into this thread, but as per my original post my problem occurred on a Windows PC, I am running Windows 11.

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity ManagerAuthor
    October 25, 2022

    @PeterG1  I still see you in the original thread, Peter.  We do lose track of OS in merged threads so that may be why. Follow the other thread please.

    Rikk Flohr: Adobe Photography Org
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    Paranth SK
    Participant
    October 25, 2022

    Today I upgrade my OS to MacOS Ventura and after upgrading I have problems with Lightroom Classic. I save all the catalogs in external hard drive and it is not opening. I am getting this message 

    Failed to create lock file inside the folder: Lightroom Catalog-v11_v12.lrcat-data.

     

    The process cannot access the folder because it is being used by another process. How to resolve this issue? Please let me know. Thanks

     

    M
    mrfearless47
    Known Participant
    October 25, 2022

    I just wanted to offer the following as a counter example.  I upgraded to Lightroom Classic 12.0 while still running a Beta of Ventura (11).  I did this on three machines.  First, on a Mac Studio Ultra running Thunderbolt 3/4 Connected RAID arrays controlled by SoftRAID 6.3.2 (also beta).  I keep my catalog on one small SSD RAID, while my photos on another larger (24 TB RAID array - RAID 5).  No problems running LR12 with the updated catalog on the external RAID array.  Second machine, similar RAID configuration, but a 2020 iMac i9, 10 Core machine.  No problem updating the catalog or accessing the catalog before or after the LRC 12 catalog upgrade.  Have imported, exported, edited, saved and backed up files on both machines.  Third machine.  2020 Mac Book Pro (Intel i9).  This time I'm just running LRC with an attached SSD holding a small catalog and small set of files (just for traveling).  No issues there either.

     

    The common thread here is that doing the install while still using a Ventura Beta seems to have avoided the problem.  Subsequent to this, I updated to the release version of Ventura.  Everything still runs properly.  

     

    This might explain why the issue didn't show up in QA for either Ventura or from betas of Lightroom Classic.  Apparently, something changed between the final beta of Ventura and the release version of Ventura that only affects machines not converted to LRC 12 before the final release of Ventura.

     

    Hope this helps.

    M
    markd37091267
    Participant
    October 25, 2022

    Typically, how long does it take Adobe to fix these issues? I use both an external drive and Nikon cameras so this is a nightmare for me

      Rikk Flohr_Photography
      Community Manager
      Rikk Flohr_PhotographyCommunity ManagerAuthor
      October 25, 2022

      The OS issue was discovered in the beta phase for Ventura. Without a release date from Apple, Lightroom Classic was released with a fix that mitigate the OS issue. After Lightroom's release, Apple released the final version of Ventura which mitigated their previous issue. Consequently, now, Lightroom Classic will need an update to function with the changed final version of Ventura.  An update for the drive issue should be release soon. Until then, space available, you can move your catalog to the local drive to avoid this problem.. 

       

      The Nikon tether issue has a dependency on Nikon to update their SDK for Ventura compatibility so that may be a longer wait. 

       

      I am sorry but exact dates and times are not available for pending updates. 

      Please update to LrC 12.2 and Ventura 13.2.1. If you continue to experience issues, please start a new thread. 

       

      Thank you for your patience. 

       

      Rikk Flohr: Adobe Photography Org
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        thomasp12816944
        Participant
        October 26, 2022

        My MBP has 1 TB internsl storage.  I agree that LRC catalogs should open, but you apparently don't understand the issue and how it arose.  Adobe found a bug in the early beta of Ventura and noted it to Apple.  Apple didn't fix it in their subsequent betas, so Adobe devised a workaround so they could continue testing their own betas of LR.  Everything was fine through the first Release Candidate of Ventura, which was delayed this year.  Adobe Max is where Adobe releases new versions and is scheduled long in advance.  This was the first year Apple didn't announce a precise release date for Ventura, and as it turned out, Lightroom was released a week before Ventura.  Everything worked then with LRC and the Ventura RC and LRC 12.  Then, unexpectedly, Apple released Ventura with an unexpected "fix" subsequent to the RC of Ventura.  IIRC, Apple actually had a second RC before the final release a few days later.  It is what happenedbetween the time LRC 12 was released and the final release of Ventura that created this particular problem.  Those of us running the first RC and upgraded to LRC 12 before the final release of Ventura who ARE NOT having any problems.  The issue squarelybelongs to Apple.  Adobe's fix will probably have to test for whatever Apple ends up fixing,because people who've installed the first post-release beta of Ventura are reporting the problem is now fixed.

         

        So, again, it begs the question of why update operating systems at version XX.0 when bugs like this are certain to arise.  There is absolutely no way Adobe could have foreseen this problem of a very last-minute change by Apple.  Sorry, this is the price you pay for a hasty operating system upgrade.


        I understood the timing issue between Apple and Adobe very well, i have worked for more than 20 years in IT and IT management.

        In this case the rollout of LRC was to hasty - it is normal and not a user error to install a MacOS update as well as to perform a Creative Cloud update - both should be tested in all possible configurations on the vendor side before, of course focussed on the brand new MacOS - and not by the users in production. 

         

        It is not my job to foresee the bugs ocurring between LRC and IOS - I just pay for the license - that´s the deal.

         

        I do not need AI teeth masking if I cannot access my pictures - so the responsible person(s) for bugfixes seem to have some prioritization problems and do not know what the customers need for their work:

        Opening a file on a mounted folder is not a sophisticated test case.

        The issue is now one week old, the deployment is still not planned, if I understand the statements by the Adobe people in this community correctly.

        This is a mean bug which concerns lots of users. The Ventura rollout is going on right now - I warned everybody I know not to install it.

         

        Buying a Mac with 1 or more TB is not the cheapest workaround, but if Adobe likes to send one to me... 🙂

         

        Prioritization and a fast delivery would help - one week is a very long time for a blocking issue.

         

        KR,

        Thomas

         

        KR,

        Thomas 

         

         

          S
          svenruppelt
          Known Participant
          October 25, 2022

          Hello!

          Creative cloud updated my lightromm classic on my MAC to version 12. Now I can't open any of my catalogs which are on an external device. Are there any fixes ready?

          Bye

          Sven

            GoldingD
            GoldingD
            Legend
            October 25, 2022

            See:

            https://community.adobe.com/t5/lightroom-classic-discussions/p-mac-ventura-known-issues-please-read-before-you-upgrade-your-os/td-p/13285146 

             

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