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46 replies

Known Participant
October 26, 2022

Hi guys!

After installing the new MAC OS beta 13.1 th catalogs on external drives are working as usual!

Have a nice day!

Sven

Lin Pruett Photography
Participant
October 26, 2022

I just spent 4 hours on the phone between adobe and mac.  Here is the fix if you are now running ventura on your mac and lightroom classic on an external:
- copy the catalog you want that is on your external drive over to your desk top.  Then, double click on the catalog that is now copied to your desktop and lightroom classic will open and you can continue to edit.  l

You will also be able to save a catalog back onto the same hard drive that won't read in lrc but again, you'll need to follow the steps above to re-open the new catalog.  

Known Participant
October 25, 2022

My original thread has been merged into this thread, but as per my original post my problem occurred on a Windows PC, I am running Windows 11.

Rikk Flohr_Photography
Community Manager
October 25, 2022

@PeterG1  I still see you in the original thread, Peter.  We do lose track of OS in merged threads so that may be why. Follow the other thread please.

Rikk Flohr: Adobe Photography Org
Participant
October 25, 2022

Today I upgrade my OS to MacOS Ventura and after upgrading I have problems with Lightroom Classic. I save all the catalogs in external hard drive and it is not opening. I am getting this message 

Failed to create lock file inside the folder: Lightroom Catalog-v11_v12.lrcat-data.

 

The process cannot access the folder because it is being used by another process. How to resolve this issue? Please let me know. Thanks

 

Known Participant
October 25, 2022

I just wanted to offer the following as a counter example.  I upgraded to Lightroom Classic 12.0 while still running a Beta of Ventura (11).  I did this on three machines.  First, on a Mac Studio Ultra running Thunderbolt 3/4 Connected RAID arrays controlled by SoftRAID 6.3.2 (also beta).  I keep my catalog on one small SSD RAID, while my photos on another larger (24 TB RAID array - RAID 5).  No problems running LR12 with the updated catalog on the external RAID array.  Second machine, similar RAID configuration, but a 2020 iMac i9, 10 Core machine.  No problem updating the catalog or accessing the catalog before or after the LRC 12 catalog upgrade.  Have imported, exported, edited, saved and backed up files on both machines.  Third machine.  2020 Mac Book Pro (Intel i9).  This time I'm just running LRC with an attached SSD holding a small catalog and small set of files (just for traveling).  No issues there either.

 

The common thread here is that doing the install while still using a Ventura Beta seems to have avoided the problem.  Subsequent to this, I updated to the release version of Ventura.  Everything still runs properly.  

 

This might explain why the issue didn't show up in QA for either Ventura or from betas of Lightroom Classic.  Apparently, something changed between the final beta of Ventura and the release version of Ventura that only affects machines not converted to LRC 12 before the final release of Ventura.

 

Hope this helps.

Participant
October 25, 2022

Typically, how long does it take Adobe to fix these issues? I use both an external drive and Nikon cameras so this is a nightmare for me

Rikk Flohr_Photography
Community Manager
October 25, 2022

The OS issue was discovered in the beta phase for Ventura. Without a release date from Apple, Lightroom Classic was released with a fix that mitigate the OS issue. After Lightroom's release, Apple released the final version of Ventura which mitigated their previous issue. Consequently, now, Lightroom Classic will need an update to function with the changed final version of Ventura.  An update for the drive issue should be release soon. Until then, space available, you can move your catalog to the local drive to avoid this problem.. 

 

The Nikon tether issue has a dependency on Nikon to update their SDK for Ventura compatibility so that may be a longer wait. 

 

I am sorry but exact dates and times are not available for pending updates. 

Please update to LrC 12.2 and Ventura 13.2.1. If you continue to experience issues, please start a new thread. 

 

Thank you for your patience. 

 

Rikk Flohr: Adobe Photography Org
Participant
October 27, 2022

You warned everybody not to install it, yet you did?  Did you test it in beta?  I've been involved in IT since 1965 and in photography since Brownie cameras.  If you think you understood the rollout, then why install a production piece of software on a new operating system.  I always encouraged my employees to stay away from new operating systems for several weeks to a month following an initial rollout for precisely these cases.  An operating system is far more sophisticated than any piece of photo software.  Why, with your experience and your expertise would you not follow your own advice?  I just don't understand your attitude.  Adobe knows this is a problem; Apple knows this is a problem.  The new Ventura beta fixes the problem but not everyone has access to it, nor should they have access to it.  I'm long retired and time is my own currency.  I can easily figure out how to roll back operating systems and software to prior states.  There are many secrets in Silicon Valley.  Apple is just down the road from Adobe.  Adobe informed Apple of the problem; Apple didn't fix it promptly so Adobe rolled their own fix so they could continue to test LRC.  WTF would you have expected them to do?  Just stop developing, testing, and working on the product until Apple fixed the problem?  Apple obviously made an error here, not Adobe.  I've been testing Apple OS for 15 years, and Adobe products for almost as many years, as well as many other well-known photographic and statistical software.  There was simply no way for Adobe to anticipate that Apple would, at the very last minute, decide to fix something that Adobe already fixed?  Now, it will be interesting to see if Adobe's fixes for the problem in macOS 13.0 don't collide with Apple's fixes in macOS 13.1.  All I know is the machine I'm writing this from is running Ventura 13.1.  Everything worked exactly as expected when the release version of Ventura (macOS 13.0) came out last week, and it still works today with Ventura (macOS 13.1 beta 1).  You, on the other hand, seem not to have tested Ventura and blindly installed it on the expectation that all applications released prior to the final release of Ventura would work.  You were wrong.  What can I say except that if you make a living as a photographer, let this be an expensive lesson to you about updating operating systems without doing the research (at least wait a day or two) ahead of time.  If I literally made my living with mission-critical software (as I once did), I would be very reluctant to update on day one, two, or seventeen.  I've seen entire hospitals be brought down by an operating system upgrade.  Only fools upgrade their operating systems on day 1 if their living depends on everything working as designed.


It is not a user error to perform a regular MacOS update.

No, I will not test 13.1 Beta.

Yes, I expect that expensive apps work also on the new version of the OS.

If there is a bug it should be fixed as soon as possible.

People work on it - fine.

End of discussion.

KR,

Thomas

Known Participant
October 25, 2022

Hello!

Creative cloud updated my lightromm classic on my MAC to version 12. Now I can't open any of my catalogs which are on an external device. Are there any fixes ready?

Bye

Sven

GoldingD
Legend
October 25, 2022

See:

https://community.adobe.com/t5/lightroom-classic-discussions/p-mac-ventura-known-issues-please-read-before-you-upgrade-your-os/td-p/13285146