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liammorleyphoto
liammorleyphoto
Participant
June 29, 2023
Question

"Updates have been disabled for this machine. Please contact your administrator."

  • June 29, 2023
  • 1 reply
  • 5855 views

My creative cloud has never updated any apps, I always have to uninstall and re-install the newest verison. All my apps say "up to date" in the Creative Cloud app but they are aren't. I'm on a Macbook Pro running Ventura 13 but this has been an issue across all Mac OS updates.

 

I have tried deleting the AdobeUpdaterPrefs.dat file which i read about in another thread but it hasn't done anything. In the same folder is a file named aamul.log and when opened this is the latest addition (alongside some dates and times which i have removed) - 

 

Loaded at startup/logon.
UpdaterIsNotEnabled.
WARNING - Updater is NOT enabled.
Updater has never been run on the machine.
Window is NOT Elapsed.

 

How do i get Adobe Updater to run? How do I enable Adobe Updater?  Why has it never been run on the machine?

 

Please help, I'm at the end of my tether with Adobe CC right now...

    This topic has been closed for replies.

    1 reply

    dj_paige
    dj_paige
    Legend
    June 30, 2023

    Please see my answer here: https://community.adobe.com/t5/lightroom-classic-discussions/updates-have-been-disabled-for-this-machine/td-p/13903912

    liammorleyphoto
    liammorleyphotoAuthor
    Participant
    July 1, 2023

    Apologies, I should've mentiothat it's a personal MacBook so I am the administrator.

     

    CC shows all apps up to date and the title of this thread is the error I get when trying to update through the apps themselves.

      D
      default5a4av00har7y
      Participant
      June 10, 2024

      Any solution to this?  I'm having the same issue.

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