Raw photo appears to have been altered after running AI Denoise in Lightroom desktop 12.3

[swebsurf]

After updating to 12.3 with the new AI Denoise feature, I've seen some cases where the original file will contain an '!' which, when clicked, pop up the message 'Lightroom has encountered problems reading this photo. You will not be able to make adjustments to the photo. I tried making further adjustments to both the raw file and the resulting DNG file and was able to without incident, so far. To make things even more confusing when I was investigating this one of those that displayed the warning no longer displays the warning; I even tried Denoising that photo again, but the warning did not occur.  I wish I could reproduce this, but so far I cannot.  I've noticed this behavior on 2 different photos from 2 different photo sets, neither shows the warning now.

Anyone else see this? Any ideas?

Here is a screenshot from today when I saw the warning; the warning flag is now gone from this photo

[Ian Lyons]

I seen this few times. For some reason, LrC believes that the file is no longer available/accessible. It seems quite benign, and usually clears the issue as quickly as it appears. I have tried to reproduce the issue in order that I can submit a bug report, but haven't been able to come up with reproducible steps.

And before anyone suggests you to reset set your preferences, switch of the GPU off, etc  - don't! None of these work.

[rebeccaf86414146]

Same exact thing is happening to me!  This just started once I updated to the latest Lightroom 12.3.  I was just on with the Adobe support and they said it could be a permissions problem... They had me do some stuff in my settings.  Hopefully this fixes the problem.  Have you had any luck?

[rebeccaf86414146]

Hello,

I am using the latest Lightroom (12.3 Version, Camera Raw 15.3).  I have never before encountered a problem with Lightroom reading my images, but I am now getting an error message on seemingly random files.  The message says "Lightroom has encountered a problem reading this image.  You will not be able to make adjustments to this Photo."  I then see an exclamation point on the thumbnail photo...  However, if I shut down Lightroom and reopen the program the error message goes away and there are no issues with the images anymore.  I am able to adjust the photo in Lightroom and export it no problem.  Seems like there may be a bug in the latest update.  Is anyone else having this issue?

Thanks!

[TheDigitalDog]

Odd but at this point, maybe try resetting your preferences, might fix it:

Try resetting your Lightroom preferences:
https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html
Also see: https://community.adobe.com/t5/lightroom-classic-discussions/important-steps-for-manually-resetting-...

Quit Lightroom Classic.
macOS: Press and hold the Shift + Option keys.
Windows: Press and hold the Shift + Alt keys.
While holding down the keys, launch Lightroom Classic.
When asked, select "Yes". 

[dj_paige]

I am now getting an error message on seemingly random files.  The message says "Lightroom has encountered a problem reading this image.  You will not be able to make adjustments to this Photo."  I then see an exclamation point on the thumbnail photo... 

File is corrupted. You need to restore the photo from your backups.

[TheDigitalDog]

File is corrupted. You need to restore the photo from your backups.

By @dj_paige

Except the OP implies after shutting down LR, the document doesn't produce this warning. So it seems like Lightroom Classic is wonky for some reason (again, preferences that need a reset, a new bug?). 

[dj_paige]

Hmmm ... you are correct! I missed that.

[rebeccaf86414146]

I thought the files may be corrupt as well, but after closing LR and re-launching the program the error message is no longer there.   The images that had the error message are completely fine and I can export them and work on them in Photoshop. 

[Ian Lyons]

I suspect you're experiencing the same issue as described in below linked thread.  If your issue is as described in below thread, then I can ask that the two threads can be merged.

Also, note my comments in the thread. 

https://community.adobe.com/t5/lightroom-classic-discussions/raw-photo-appears-to-have-been-altered-...

[rebeccaf86414146]

Yes, this is the same thing that is happening to me!  I have been in contact with Adobe support and they had me change some preferences.  Hopefully that solved the problem!

[Ian Lyons]

@Rikk Flohr: Photography can you merge this thread with https://community.adobe.com/t5/lightroom-classic-discussions/raw-photo-appears-to-have-been-altered-...

[rebeccaf86414146]

Thank you!

[DdeGannes]

I have only one thought for @swebsurf , do you have have " Automatically write metadata to XMP" in your preferences?

[Yukon Dan]

Yeah, this is happening to me. If you unstack the original and the new DNG, the exclamation mark only seems to appear on the new DNG for me. In the Library module, LR won't read the image. It just appears super blurry. However, if I switch the Develop module, the image is viewable correctly, and, despite the warning message, I can actually edit the image. But it's annoying that I can't view it in Library.

[Advarte Fabio C]

Hi

The same happens to me on DNG photos too.

Has anyone solved the problem?

Fabio

[Advarte Fabio C]

Hello

I closed and then reopened the catalogue and the warning with the question mark disappeared.

Fabio

[Ian Lyons]

The issue normally corrects itself after switch back and forth between Develop and Library or applying an edit. Are you finding that not to be the case?

[Advarte Fabio C]

The warning does not disappear with the change between Library and Develop but only by closing the catalogue and reopening it

[rebeccaf86414146]

I have been in contact with Apple support 3 times for this exact issue!  Each time the support tech took over my computer and changed some prefernces saying it should not happen again... However, it keeps happening even after re-installing Lightroom!