Hi, I`m sorry for my english, but I have big problem. I bought original Lightroom CS6 box version few years ago. Last 1-2 years I didn`t used this program, now wanted use it, but I can`t. Every my trying finished with communicate: "The serial number is already in use by the maximum allowed computers." - How I can deactivate another computers if I don`t have them?
I tried find help in live chat, on helpx.adobe.com but nothing. Live
- Chat finished with information Lightroom 6 is end of support.
Lightroom version 6 was the last stand alone version that utilized a serial number. With Lightroom 6 you were required to register your license key while you were logged in to your Adobe account online. You were allowed to have two computers activated at any point in time. If you wished to activate another unit you would have to deactivate one other units.
Deactivate requires the unit to be connected and logged in to your Adobe a/c via an internet connection.
If for any reason you cannot do so you have to connect to Adobe and begin a chat with an Adobe employee to have a unit deactivated .