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Known Participant
June 10, 2017
Question

Unexpected error when opening catalog on iMac

  • June 10, 2017
  • 3 replies
  • 1186 views

This has happened twice in the last few days.  I have spent hours editing and now have lost it all, is there a way of getting these edited images back?

Also if I uninstall lightroom and reinstall it will I loose all my other catalogs?

This topic has been closed for replies.

3 replies

Geoff the kiwi
Community Expert
Community Expert
June 10, 2017

Which OS version and Lightroom version  are you using?
Also where is the catalog stored???

Geoff the kiwi
Community Expert
Community Expert
June 10, 2017
Per Berntsen
Community Expert
Community Expert
June 10, 2017

You will not lose anything by reinstalling, but it's not likely to fix the problem.

Also, your images exist completely independent of Lightroom - they are not in Lightroom - but the edits are in the catalog.

Can you quote the exact error message?

Do you have a recent backup of the catalog? If you do, can you open the backup?

The catalog could be corrupted (usually caused by hardware failure), or it could be (only guessing here) a permissions problem.

You could try to create a new catalog, and then try to import the original catalog into the new one. (File > Import from another catalog)

Known Participant
June 11, 2017

Hi

Im using OS X 10.9.5 on my iMac and lightroom is CC 2015.10.1.  My catalog is saved on my external hard drive (which i do remove when I go into the studio). I do recall a few days before this... my computer completely froze so I had to force stop... maybe that is the problem?? 

When I try opening a new catalog and import from the original it comes up with this message?

How do I do an integrity check?

How do I set lightroom to back up every time I close it down??

Thanks

Per Berntsen

Geoff the kiwi

dj_paige

Per Berntsen
Community Expert
Community Expert
June 11, 2017

How do I do an integrity check?

How do I set lightroom to back up every time I close it down??

Go to Edit > Catalog settings > General, and set Back up catalog to When Lightroom next exits.

Close Lightroom, and this screen should appear:

Then choose how often you would like bakups to be made, where to save them (it's best to save backups to a different hard drive than the drive where you have the catalog), and finally make sure Test integrity and Optimize catalog are checked.

Edit: Forgot to include a screenshot of the Lightroom folder. Here it is.