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Hey @davidg51. I'll need more info to help you figure this out. Could you please share the system info of Photoshop from Help > System info > Copy & paste into a text document > attach here or upload to Creative Cloud files (https://assets.adobe.com/files) and share the link here?
Past reports of similar issues were linked to the screen's pixel dimension. To deduce if it is Photoshop, go to the location of the preference folder below and rename it to backup. https://helpx.adobe.com/photoshop/using/preferences.html
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Hey @davidg51. I'll need more info to help you figure this out. Could you please share the system info of Photoshop from Help > System info > Copy & paste into a text document > attach here or upload to Creative Cloud files (https://assets.adobe.com/files) and share the link here?
Past reports of similar issues were linked to the screen's pixel dimension. To deduce if it is Photoshop, go to the location of the preference folder below and rename it to backup. https://helpx.adobe.com/photoshop/using/preferences.html
These changes will give a fresh start to Photoshop as a fresh install. Let me know how it goes.
Thanks!
Sameer K
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Hi Sameer, I also uninstalled PS CC and reinstalled it, since I had the same issue last year. It did not correct the issue. I only edit NEFs so my files are quite large. I've done this for years and this just started 2 weeks ago
David
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I did this and it started working again thanks. Don't know why but it works.
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Sameer K, I just found a very simple solution that someone in LR posted a couple years ago. Doesn't make sense but it corrected the issue of not enought room to open image in PS. Adobe needs to address this, I can't be the only one having this issue.
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Hello.
I am having the same error on MacOS 12.6.9 with LrC 12.5 and Ps 25.0.0. I did not receive this error with Ps 24.7.1.
As for a workaround, in LrC I choose to open in Photoshop 2023 as a smart object. Save the file. Then in Photoshop 2024, File>Open, then choose the newly created file.
If this is associated with my monitors, I am using two monitors: Dell U2722Q and a Dell U4021QW.
I agree, this is an anomaly that has arisen with v25.0.0 and impacts my usual workflow, it should be identified and fixed.
Thank you very much.