P: Client commenting, rating and liking collections without Adobe ID

32 Votes
LEGEND ,
Mar 02, 2015 Mar 02, 2015

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Please allow clients with no Adobe ID to comment, like and rate Lightroom Mobile Collections. The un-logged in client access needs to be limited to a small number of features to allow clients to interact with their photographer over progress of work and providing feedback.

Only major missing feature from LR in my opinion.

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15 Comments
Explorer ,
Jul 25, 2016 Jul 25, 2016

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I second this! Why can't I share a link to my collection via Lightroom Mobile, then send it to others whom I would like to help me rate the photos? And why can't they see the star ratings via the Lightroom Mobile shared collection link? I would think this feature is essential for collaborating and sharing collections online?

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LEGEND ,
Nov 07, 2016 Nov 07, 2016

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Allowing users without an Adobe ID to like and comment via their Google or Facebook account would be also very helpful. Anonymous liking and commenting should only be allowed optionally and not by default.

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Explorer ,
Dec 06, 2016 Dec 06, 2016

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it would also be nice to be able to get comments and likes from LR mobile users without an Adobe ID.THe need for an Adobe ID often keeps customers or friends form using this features.

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New Here ,
Dec 06, 2016 Dec 06, 2016

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This is my number one question asked by customers when I use lightroom mobile as a proofing album.

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Guest
Dec 06, 2016 Dec 06, 2016

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A vision for Lightroom Mobile is to do a teathered Studio Shoot and to send selected images to a client using "Make Public" which provides a unique URL which may be emailed to a client for his viewing  on his own Laptop or tablet, and comment.  The process works perfectly until the client wants to comment on one or more images.  When the client clicks on the "comment" or "Like" icons, he is immediately asked for his Adobe ID and Password, or to Register for an Adobe ID.  I can't imagine a client wanting to do this unless he already has an Adobe ID.  The client in all probability isn't even aware of Adobe.  The only rationale I see for asking for an Adobe ID is to identify who is returning the comment.  Why not just ask for the client's name and email address (which you know since you sent the link to him via emil), which should be sufficient to identify him.  Without this change I view this vision for Lightroom Mobile as a failure.
 

Can this be implemented in a future update?

 

Kent Messamore

k.messamore@comcast.net

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Community Beginner ,
Dec 06, 2016 Dec 06, 2016

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Hi all, 
as reply to the other topic, I'm working on Evlaa so simplify this workflow and allow you to have a very easy way to have the selection of photos with your client. 

Please, check out Evlaa and let me know what you think about. 
Happy to talk. 
Cheers 
Martin

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Community Beginner ,
Mar 02, 2017 Mar 02, 2017

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Am I missing something here? I recently made a public collection of photos so that my friends could leave comments on their favourite photos. Is it right that you can't leave a comment or like a photo unless you have your own Adobe login? This seems stupid. What if I was to send this link to a client to proof my photos for me and they can't give any feedback because they don't have an Adobe login. So ... am I missing something here? None of my friends or family can do anything without being asked to login?

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Adobe Community Professional ,
May 05, 2017 May 05, 2017

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I thought that Adobe Revel (pretty much Lightroom Mobile's predecessor) didn't require an Adobe ID to comment on Shared Albums. I may be wrong though.

If I am not, it would be nice for this feature with Shared Collections to act like Revel.

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Community Beginner ,
May 05, 2017 May 05, 2017

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For this purpose i created a second adobe id and send the credentials with the invitation...

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LEGEND ,
Aug 03, 2018 Aug 03, 2018

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Adobe Customer Support services are Adobe Digital Editions, Adobe Flash Player, Shockwave, Adobe Creative Cloud, Adobe Creative Suite, Adobe Acrobat etc. We are available 24/7 for online support.

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LEGEND ,
Sep 12, 2018 Sep 12, 2018

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Hello everyone, I use Lightroom in mobile, It is working well no any error I give 5 Star ratings to Lightroom. With the help of Lightroom, we can simply be capturing, editing and sharing our photos with social media and friends also. but from some days I am not able to capture my photos with Lightroom this error makes me irritate my camera open and suddenly shutting down. I am following the given Adobe Phone Number to resolve my problem. if anyone has problem-related to lightroom contact Adobe Phone Number. Thank you

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LEGEND ,
Mar 10, 2019 Mar 10, 2019

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I think its ridiculous to expect people to get an Adobe Id just to comment on or like a photo. Also how does this stand in relation to GDPR?

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LEGEND ,
Jul 22, 2021 Jul 22, 2021

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This is exactly one of those things that drive me crazy...

Just because you have such a dominant position in the marketplace doesn't mean you shouldn't care about customer needs.
There are so many threads with similar and very reasonable customer requests or bug reports and it seems as Adobe is just ignoring them all together. No replies, no changes... 

I sometimes find it hard to imagine what your view on humanity has to be, to be ok with this kind of blatant disregard for your customers.

So, rant over. I guess I'm be back creating Adobe-IDs for my clients, once again... 😕

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Community Beginner ,
May 20, 2022 May 20, 2022

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I whole heartedly agree. The workflow needs to allow for non-Adobe clients to provide feedback. Please integrate this ASAP!

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New Here ,
Jul 07, 2022 Jul 07, 2022

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I completely agree. Commenting and liking without Adobe ID is essential.

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