Copy link to clipboard
Copied
Since updating throughout Creative Cloud" a couple of hours ago, I get "Develop Module Disabled, please renew your membership" with Lightroom 5.5 while all other programmes work fine. My membership is up to date and paid in advance! What do I do?
Hello All,
If you are having this issue still please try the following troubleshooting steps.
Solution 1: Sign out of Lightroom 5.5 and then sign back in with your Adobe ID.
Solution 2:
Set permission to SLStore & SLCache Folder ::
NOTE: Perform this procedure two times, once each for the SLCache and the SLStore folders.
Mac:
Copy link to clipboard
Copied
I'm having exactly the same issue
Copy link to clipboard
Copied
Same problem here. Map and Develop modules inaccessible. Was working OK yesterday after update to 5.5 but have been unable to get any work done today - costing me time and money!
Copy link to clipboard
Copied
the same thing happened to me what did you do? I did the update and lost all my pictures
Copy link to clipboard
Copied
Is there a phone number to call for tech support?
Copy link to clipboard
Copied
Lens Envy, did you actually lose your pictures, or just your catalogue, or did it just open a new catalogue?
Copy link to clipboard
Copied
i worked on pictures today and they sent a message to download upgrade for kinks in lightroom 5 when I did, all my pictures are gone, nothing in my catalogs. I had 1400 pictures.
Copy link to clipboard
Copied
But are they gone from your hard drive or just from Lightroom? can you see them in Explorer?
Copy link to clipboard
Copied
they are in pictures on finder on my mac
Copy link to clipboard
Copied
my lightroom is empty no pictures.
Copy link to clipboard
Copied
Run import
Copy link to clipboard
Copied
got it! Thank you so much!!!
Copy link to clipboard
Copied
I was able to load new photos but my previous photos are not in library...:(
Copy link to clipboard
Copied
If I go to import I can see my catalog of pictures. i can load, but when I go back to library only the new ones are showing.
Copy link to clipboard
Copied
Not sure but first try selecting all pictures. If that doesn't work, try unticking the Don't import suspected duplicates box in the right-hand sidebar of the import screen
Copy link to clipboard
Copied
Hi I went to get started with mobile at the top and signed in. This sorted it.
Copy link to clipboard
Copied
I'm seeing it too. I'm hoping it doesn't take long for Adobe to sort it out...
Copy link to clipboard
Copied
Me too
Copy link to clipboard
Copied
Be useful to know all your OS's. No issue here on Mac. I believe what you are seeing is LR acting as if you don't own it such it's locking out some functionality. Not sure why this is happening so more details about your configurations would be useful. CC-like bug?
Copy link to clipboard
Copied
Windows 8.1 64 bit for me.
Copy link to clipboard
Copied
I'm getting this too. Updated today. I tried uninstall and re. but still no joy.
Windows 7 64 bit
Copy link to clipboard
Copied
Windows 7 SP1. Intel Core i7 4770K, 8GB RAM. Update was working yesterday but not today so seems like a problem at Adobe's end to me.
Copy link to clipboard
Copied
I just tried uninstalling and installing the direct download, and it seems to be working...
http://download.adobe.com/pub/adobe/lightroom/win/5.x/Lightroom_5_LS11_win_5_5.exe
Copy link to clipboard
Copied
Excellent, well done and thank you. The direct download worked for me.
Copy link to clipboard
Copied
Same problem. Win 7
After installation, from creative cloud panel, I successfully started Lightroom and did one edit, uploaded it to Flickr from Lightroom. Exited program and was gone for an hour or so, then I get this.
Renewal is in end of August.