Lightroom classic crashing while exporting pictures

Forum|Forum|6 years ago
October 30, 2019
4 replies
273 views

Lightroom Classic freezes, and then crashes my imac (lightrom freezes and then imac reboots automatically) every time I export pictures. I am on lightroom classic version 8.4.1 and imac is on OS Mojave 10.4.6 (latest version). My imac has 2TB of storage with 40GB ram.

I have tried the following and still the issue is persisting

- reset preferances

- reinstalled lightroom

thanks

This topic has been closed for replies.

GoldingD

Legend

And searching for similar problems invariably points to hardware issues, often heat related (dust bunny's, fans not working, GPU overworking) , batteries (MACBook), Hard drives failing, and RAM.

Some you can investigate, some you can test, some may need a visit to an Apple Store.

some examples:

https://community.adobe.com/t5/Lightroom-Classic/LR-crashes-when-exporting-batch-of-400-photos/td-p/10346587

https://community.adobe.com/t5/Lightroom-Classic/Lightroom-Classic-CC-crashing-on-exporting-jpegs/td-p/9751633

A

as90285047Author

Participant

You were right. it was a memory issue. I had upgraded the memory a few weeks ago and when i removed it, it fixed the lightroom crashing problem. thanks a lot!

GoldingD

Legend

And please post a screenshot of your export screen

GoldingD

Legend

Oh, and if use GPU acceleration is on, turn it off, then test.

GoldingD

Legend

Please post your sys info as lightroom classic reports it

>Help>System Info..>Copy

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