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Max LTV
Max LTV
Known Participant
April 11, 2020

P: Video does not play in full screen detail

  • April 11, 2020
  • 4 replies
  • 1647 views

When viewing photos and videos in full screen detail mode, videos would show as static picture with video controls (not functional) overlaid over it. Cannot play video in Fullscreen Detail (Shortcut F) mode.

    This topic has been closed for replies.

    4 replies

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    October 26, 2021

    Greetings,

     

    The Max 2021 Photography products updates have been released and include remedies for this topic.  The updates will be rolling out worldwide, October 26 and 27, 2021. If you do not see the updates in your Creative Cloud Desktop app, you can refresh the apps to see if the updates are available in your region.  The keyboard shortcut to refresh is [Cmd/Ctrl] + [Opt/Alt] + [ R ]. 

     

    Note: iOS and Android updates may take up to a week to appear in your App Store.

     

    Thank you for your patience.

    Rikk Flohr: Adobe Photography Org
    Max LTV
    Max LTVAuthor
    Known Participant
    December 27, 2020

    Over 8 months passed, and it still does not work. On Mac a video in full-screen mode just kicks you out of full-screen, and on Windows it displays non-functioning video controls and sometimes kicks out of full screen. Why can't it just play videos in full screen, like Windows Photos or any other basic photoviewer? 

    Max LTV
    Max LTVAuthor
    Known Participant
    October 21, 2020

    @Rikk Still not resolved in the latest update. It's an issue both on Windows and Mac. Please...

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    April 13, 2020
    Thanks for the report. We've logged a bug for this. 
    Rikk Flohr: Adobe Photography Org
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