Bugs should only be reported for the latest or current version of Lightroom Desktop. If you believe you have a bug, it must be verified on the latest version. New bug reports will not be accepted for older versions of the software.
If you believe you have encountered a bug, it is important to first search the existing bugs to see if your issue and a possible solution or workaround have already been reported. If so, please add to that thread. If not, it may be prudent to start a new thread.
Greater than 90% of the bugs reported are not actually bugs. Before starting a new thread, please read:
P: Do I post in Discussions or Bugs?
When logging a new bug report, it's required by the Lightroom Desktop team for the information in the report to include steps to reproduce the bug experience. Once we can reproduce an issue, then we can start to investigate a fix. Bug reports without reproduction steps will be moved to discussions.
If, after some troubleshooting, we find that the bug report is, in fact, not a product bug, it will be moved out of Bugs and over to Discussions.
- Do not use the word "bug" in the subject line.
- Do not mix multiple bug reports in a single post.
- The items listed in the bug-reporting template below are required.
Bug report template:
- Description of Issue
- Lightroom Desktop Version Number (Help>System Info…)
- If your version was purchased from the Mac App Store, please indicate that as well.
- OS Version Number
- Camera Model (sometimes necessary)
- Step-by-step Reproduction Instructions (in precise terms, please)
- The Expected Result
- The Actual Result
Don't be surprised if your bug report is moved to discussions. The bug forum is for bona fide bugs that have been entered into Adobe's bug tracking system. Until a bug report is qualified, it may remain in discussions.
Note:
ETAs for bug fixes are not announced prior to release. When a fix is released, the primary thread for each bug will be updated.
Thank you for your help!
Rikk Flohr: Adobe Photography Org
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