P: I do not see my People view populated

[Rikk Flohr: Photography]

This is the thread where we are tracking People views don't show any persons issues. 

[FeedbackCommunityMember]

After a week Adobe does not have an expected ETA to share: it seems they have a really strong planning capability - or a really bad planned date for completion.

[FeedbackCommunityMember]

...6 days...

[FeedbackCommunityMember]

Almost a week and still waiting as well.

[phillipj38723546]

It's been several days, more than a week, since the Lightroom CC update, and my People section still reads No Faces Detected.

[jonathanp19087368]

Now my people tag has finally started to be populated! I have 87363 photos so I understand it took some time, would have loved to hear a "This function should be working within a week" or something similar. Nice to have the facerecognition, seems to be better than the old lightroom classic version.

[FeedbackCommunityMember]

...7 days...

[Rikk Flohr: Photography]

Marco, I need some information from you. If you click the cloud icon in the upper right of the Lightroom CC for desktop interface, what is the size of your Cloud storage?

[FeedbackCommunityMember]

Hi Rikk, it displays 351,14 Gb of 1 Tb used.
M.

[FeedbackCommunityMember]

Only problem that I can imagine is that I did some face recognition on my LR Classic several month ago and now I have those faces in CC (a migration of data from Classic, as they are all named and only about 2k photos out of a total of 48k). No new recognition from Sensei.

[FeedbackCommunityMember]

... 8 days ...

[FeedbackCommunityMember]

Faces were detected on Day 1, but I suspect that it was a result of the files already being tagged from Lightroom Classic.  No other updates. Any idea how long this indexing process is supposed to take?

263.71 GB of 1 TB Used
23,305 pictures

[Rikk Flohr: Photography]

Marco, the account associated with the Adobe ID with which you posted to this forum shows a trial status and has very little data. Is it possible you have another Adobe ID where your main information resides? If so, can you email me that Adobe ID

[FeedbackCommunityMember]

I just sent my Adobe account

[FeedbackCommunityMember]

No faces detected. 76284 Photo library / 707 gb/ 1TB.

I have a lot of lossy compressed DNG's in my library.

[FeedbackCommunityMember]

No faces detected 7.200 photo library, 948,22 of 1TB available

[whantsch]

No faces -3 days

[superbestlucky]

No faces detected. Updated apps last Monday. Over 27k images in around 700gb.

[FeedbackCommunityMember]

... 9 days ...

[YYZ1717]

I have 34,774 file susing 321.38GB and still no photos in people section. Have been waiting for 10 days now. Not impressed.

[FeedbackCommunityMember]

So reaching out to Adobe support on twitter here was the official response. I have 39K photos and 800GB out of 1TB.

“Hi Tony, thanks for the info. You have above 200 GB storage on Lightroom CC cloud and the indexing are still going on Lightroom server.

Customer's with 200 GB or more used cloud storage will have to wait a little more as the photo indexing is still going on the Lightroom Server. “

So if we have above 200 GB, we’re pretty much SoL. Essentially if we’re using the Creative Cloud to it’s full abilities, this new feature is something we won’t get for a long time. Only folks who don’t use it as much get this feature, which is a shame because as we are paying a higher monthly fee and not getting the same benefits.

[YYZ1717]

I particularly love the “little more” answer. You’d think a technology company would have some more specificity to their responses.

[FeedbackCommunityMember]

Yeah. We’re paying more for storage a month so at least provide a better time frame. I almost feel like it’s a punishment for using more cloud storage

[FeedbackCommunityMember]

We are asking some info in their support forum for days and now we find out that their problem is related to the size of our DB from twitter... really good communication skills. The same dB in Google Photos took only a day to index my faces.

[YYZ1717]

Can you provide a link to the tweet please?

[FeedbackCommunityMember]

It started off as a tweet for me asking but they gave me the response via twitter inbox