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P: Masking - Clarity Sliders have no effect after update

Community Beginner ,
Feb 21, 2024 Feb 21, 2024

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Hi

Ever since I updated my Lightroom mobile today (21/2/24) to version 9.2, my clarity slider for my masks stopped working. When I slide it from -100 to +100, no changes to the image can be seen. The weird thing is this only applies to the clarity slider. All the other sliders for my masks work.

Any idea on how to fix this/whats causing the issue?

 

Thanks!

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iOS: iPhone

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correct answers 1 Pinned Reply

Adobe Employee , Mar 18, 2024 Mar 18, 2024

Version 9.2.1 was released to the iOS App Store earlier today. Please update to 9.2.1 as it contains a fix for this issue. 

Thank you for your patience. 


Status Fixed

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64 Comments
Adobe Employee ,
Mar 19, 2024 Mar 19, 2024

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@Dantedellamore  I see 9.2.1 in the iOS App Store. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
Mar 21, 2024 Mar 21, 2024

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Since the last update the Clarity slider does nothing in a mask. It works fine in global Clarity, but is non-functional inside a mask.

 

Fix needed asap. 

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New Here ,
Mar 23, 2024 Mar 23, 2024

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The 9.2.1 update has still not fixed this error. I have even updated the software on my iPad in hopes that will make a difference but it hasn't. When can we expect an actual fix? This is stopping me from completing some tasks and this is a service we pay for. Thanks

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Adobe Employee ,
Mar 23, 2024 Mar 23, 2024

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@Grant362716645r02 

I just tested on a fresh install of 9.2.1 on iPad Pro iOS version 17.4, and it is working correctly for me. 

 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
Mar 23, 2024 Mar 23, 2024

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Clarity slider seems not to work inside the masks. It works when appled to the full picture but not to the maks

 

this is something new. It used to work in the past weeks

 

thanks for help

 

alessandro

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New Here ,
Mar 23, 2024 Mar 23, 2024

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When you say fresh install, are you suggesting we delete the app and reinstall? How will this hinder all the installed files and edited photos? @Rikk Flohr: Photography 

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Community Beginner ,
Mar 23, 2024 Mar 23, 2024

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The update fixed it for me. Perhaps try to do a hard shutdown of your iPad.

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Adobe Employee ,
Mar 23, 2024 Mar 23, 2024

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@Grant362716645r02 

I mean "install" - just like I wrote - not "reinstall". I did not have 9.2.1 installed on my iPad so I installed it, and the fix was verified. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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New Here ,
Mar 23, 2024 Mar 23, 2024

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Okay well it will doesn't work for me and seems I'm not the only one. Have tried the suggestions of hard shut down too

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New Here ,
Mar 23, 2024 Mar 23, 2024

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I can confirm deleting the app and re-installing does fix the issue

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Community Beginner ,
Mar 23, 2024 Mar 23, 2024

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Should I delete Lightroom on my iPad and then download again? I get a warning that all data will also be deleted, that would be a disaster.

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Community Beginner ,
Mar 23, 2024 Mar 23, 2024

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Clarity into mask not available anymore on iPad and it's been several weeks....

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Community Expert ,
Mar 24, 2024 Mar 24, 2024

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What version number of Lightroom are you usiung on your iPad? The Clarity slider is still available in the Masking>Effects panel using the latest version 9.2.1:

 

Screenshot_24_03_2024__10_20.jpg

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Community Beginner ,
Mar 24, 2024 Mar 24, 2024

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LATEST

I'm using the last version. Clarity appears in Effect panel but doens't work, it doesn't change anything even at 100. I already deleted the app and install again, nothing changed.

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