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P: No sync over cellular on Samsung Tab S7 FE 5G

Community Beginner ,
Apr 12, 2022 Apr 12, 2022

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I recently (had to) upgraded to a newer tablet because the old one was no longer going to work with T-Mobile. So, I moved my Lightroom mobile over to it and get a message that 'Syncing over cellular network is currently disabled. Tap here to change the settings.' So, I tap here and am taken to the preference menu. There is no sync options here. I have deleted and reinstalled the app, still, no joy.

 

While I sync over WiFi when available, when I am away from WiFi, I still need to be able to sync over cellular to edit, show clients, etc.

 

Other posts refer to a Cloud Storage and Sync option, but that is not there. Syncing over WiFi seems to work fine.

 

Thanks, Chris

Bug Investigating
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Android

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correct answers 1 Pinned Reply

Adobe Employee , Mar 23, 2023 Mar 23, 2023

Moving this to the bugs. Updated status to investigating.
Please upvote from the top (not my comment) if you also see the issue.

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New Here ,
May 14, 2024 May 14, 2024

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This worked for me. I have a Galaxy Tab 9 Ultra. I was able to 1. Have a turn cellular tab option and I can turn it on

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New Here ,
Jul 26, 2024 Jul 26, 2024

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Galaxy tab ultra isn't compatible with mobile data, it's a wifi only device. 

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New Here ,
Jul 26, 2024 Jul 26, 2024

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What does that have to do with anything? Reread the problem please.



Sent from my Verizon, Samsung Galaxy tablet

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