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Cannot sign in to Lightroom - App shows trial on macOS

Forum|Forum|4 years ago
January 6, 2022
1 답변
165 조회

I am trying to get into light room and it keeps telling me to start a free trial even though it is purchased. I click stgart free trial and then says i have already purchased it and then kicks me. WHAT IS GOING ON??!! I need this for work, please help.

macOS

이 주제는 답변이 닫혔습니다.

Community Manager

Community Manager

Hi,

We're sorry about the trouble with Lightroom. Would you mind sharing the version of Lightroom you're using along with your computers macOS version?

You can can also try the steps suggested here: https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

Let us know if it helps!

Regards,

Nikunj