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Participating Frequently
November 1, 2024

P: LR iOS batch export gets stuck

  • November 1, 2024
  • 48 respuestas
  • 7515 visualizaciones

Is anyone experiencing download issues currently? The process begins to download and then arrives at a point about a quarter way of the downloads then seems to start freezing up. If I go individually through each picture it allows for the download but as a group I'm having issues. Anyone know what it is causing it?

 

 

{title modified by Moderator to be clearer}

48 respuestas

Participant
November 17, 2024

Yes my iPad Pro started doing this recently too.  It has become very slow and won't export the edited photos to my iPad . It freezes and says rendering.  Everything is up to date and I've plenty of space on the iPad. It hasn't done this before but now it's every time . I use Sony a9iii.  No issues previously . 

Participant
November 14, 2024

Gibt es schon eine Lösung?

Also das Einfrieren passiert jetzt auch hin und wieder beim Rendern, aber echt schlimm ist die Geschichte mit dem Speichern.

Ich muss jedes!!! Mal vor dem Speichern das iPad komplett herunterfahren/neu starten, ansonsten hängt es sich beim Speichern immer auf. 

So kann man nicht arbeiten

Community Manager
November 11, 2024

@AlexJz 

Thanks for the great notes!  It's this kind of detail that really helps developers investigate.  

I'll follow up here when I have some news to share about this matter.

Inspiring
November 9, 2024

@Charlie.D when it happened:

- Local files. I always check "Store Locally" otherwise the app is just plain unusable

- Leica Q2 or SL2 DNG files

- Original files, not denoised/enhanced

- Export was at 4096px JPG 80% sRGB or 90%

 

It basically froze with this dialog:


Waited a few minutes, it wasn't recovering.

Restarted twice, same thing.

 

Only after a hard restart of the application, I was able to do the export once again.

It doesn't appear very often to be fair, I can't really find a set of actions that would reproduce it consistently.

 

iPad M4 14 - since Lightroom 10.0.1

MacBook Pro 16’’ M1 Pro 16GB on OSX Ventura 13.1
Participant
November 8, 2024

Hallo zusammen,

ich habe eine Problem mit LR-App (nicht Mobile) und meinem iPad Pro.

Bilder bearbeiten usw. ist nach wie vor möglich, nur wenn ich den ganzen Kram exportieren möchte,

kommt das Fenster, es würde exportieren, nur passiert dann nichts mehr. Meistens schon beim ersten Bild, manchmal hört das Programm auch mittendrin auf. Wenn ich dann das iPad neu starte und den Exportvorgang wiederhole, klappt es dann (meistens). Das ging los, als mit einem Update dieses Content Credentials als beta aufgespielt wurde. Das habe ich ausgeschaltet, bringt aber nichts.

Gibt es da irgendwelche Lösungsansätze?

Und wie ist das eigentlich: liest und löst Adobe hier mit, oder überlässt es sowas komplett der Community?

 

Besten Dank schon mal.

 

Icke

Inspiring
November 8, 2024

That's an issue which starts to be reported many times here and elsewhere... 

There's clearly a batch export issue, where Lightroom will completely freeze randomly on an image.

Mentioned here as well: https://community.adobe.com/t5/lightroom-ecosystem-cloud-based-discussions/lightroom-app-performance-is-now-terrible-on-ipad-os-what-happened/m-p/14955562#M96671

 

Funny, I received a notification of a post from an Adobe employee on the other post, to get more info.. when I clicked on the link, nowhere to be found, and when I PMed her, no response.

MacBook Pro 16’’ M1 Pro 16GB on OSX Ventura 13.1
Community Manager
November 5, 2024

Thanks again!  We were able to reproduce the problem with images from your specific camera.  Other raw images did not have the same issue. 

 

I converted this from a regular post to a bug for tracking.  Setting this to "Acknowledged" while we wait for Dev's investigation

Participating Frequently
November 4, 2024

Oh, yes. Exporting photos to my library seems to begin but then continually hits a point that it freezes. Sorry for the confusion.

Community Manager
November 4, 2024

Can you share more details?  Are the images downloading from cloud storage, or do you already have the files available locally?  If you're not sure, can you import 10 new images from your device camera roll, and then try exporting them?

 

Also, what are your specific export settings used?  If I use Export As... DNG, or Export As.. JPG Largest Dimensions @17120455% quality, I can successfully export 30 or more images.  Are you enabling Content Credentials?

 

Perhaps sharing a screen recording of what you're doing could help us see the issue.

Participating Frequently
November 4, 2024

Hi,

I'm able to import to Lightroom. The exporting on my iPad is not working. It seems to begin and about 10 to 18 pictures in the exporting to my iPad freezes. I'm exporting in jpeg from raw being the original file. Once it is stalled it won't function any longer. This might just be a problem on the iPad pro. 

Export settings 

Jpeg 

Large files (have plenty of memory on iPad)

Screen 

With watermark 

Thanks in advance.

Community Manager
November 4, 2024

When you say Download, do you mean Export?  Or are you talking about Store Locally for albums?  I'm not really clear on what you want to do.