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JazzieGeePhotography
JazzieGeePhotography
Participant
April 30, 2022
Answered

Lightroom mobile Importing photos with filters

  • April 30, 2022
  • 2 replies
  • 2484 views

For whatever reason, any time I import any photo from my camera into LT mobile on my Android it is coming up looking filtered, even though I haven't done any editing to the photo yet. It is pink hue and cyan blues for whatever reason and there doesn't seem to be a fix for it. Help?? 

    This topic has been closed for replies.
    Correct answer Denis Fomenko

    I also have auto-update installed. But I updated the program manually using the galaxy store. strange, but there was no update in google play. Perhaps a manual update will help You. After the update everything worked. thank you all very much.

    2 replies

    Victoria Bampton LR Queen
    Community Expert
    Victoria Bampton LR QueenCommunity Expert
    Community Expert
    May 1, 2022

    There's a bug that's been fixed in the last few days, you might not have had the update yet: https://community.adobe.com/t5/camera-raw-bugs/p-incorrect-default-color-rendering-on-heic-files-ios-and-android-captures/idc-p/12882078

    Victoria - The Lightroom Queen
      D
      daniel_munich
      Known Participant
      May 24, 2022

      Dear Victoria,

      I have a very similar bug, but with Samsung/Android heic-files:

      https://community.adobe.com/t5/color-management-discussions/heic-files-imported-with-wrong-colours-since-april-with-lightroom-mobile-lightroom-classic-and-lrcc/m-p/12963144/thread-id/4087

      Could you please try to help me?

      Whom to report that bug?

      Thank you very much, indeed!

      D
      daniel_munich
      Known Participant
      May 26, 2022

      The issue is fixed in Android 7.3.1 - I've seen no other reports about this specific issue. If Daniel, could post an image for viewing that illustrates the problem, it might help. 


      I attached the comparison.

      My original was merged into the wrong thread (regarding iOS panorama heic files).

      There are more Reports about this after April 27:

      Link

       

      This was my initial post:

      "

      On our Samsung phones (S10 and Note 10+ 5G) we switched to the heic file format, as soon as lightroom supported these pictures (spring 2020).

      Since then, we have almost 10.000 heic pictures in our collection, including invaluable memories of our family, safari/travel and so on. We manage over 150.000 private pictures with lightroom and we are very dependend on it.

      As I said, everything was fine until April this year. With one of the (automatic) updates there must have been a change in how lightroom handles the colors of heic files. During the import process the colours are completely messed up (see example attached, original heic file: https://we.tl/t-kwaKMKeGxq).

      This happens with Lightroom mobile under Android, with Lightroom classic under Windows 11 and with Lightroom CC.

      If I open the same file on our phones or on the PC with Windows photo viewer, irfanview or any other app, the colours are fine.

      Interestingly, it doesn't only affect new imported files, but also ALL our previous heic files, and these had normal colours until recently.

      Please have a look what happened, fix that terrible bug and save our memories!

      Thank you very much, indeed!"

      D
      Denis Fomenko
      Participant
      April 30, 2022

      I got the same problem after the last update of lightroom mobile. this happens when importing photos with .heic extension. there is no such problem when importing jpeg. can anyone suggest a solution?

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