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Fredrik266205518dxt
Inspiring
October 3, 2024
질문

Lightroom won't import 4K 10 bit 4:2:2 video from a Sony A7iv

  • October 3, 2024
  • 1 답변
  • 1767 조회

As the subject suggests, this is what happens. The thumbnail for the video gets imported alright but the video file is just a gray square and impossible to play.

I import via the MacOS app (version 7.5) and I am running Mac OS Sonoma 14.6.1.

I have been able to import videos with the same settings through the web interface to Lightroom and I have also been able to do it on the app on a Windows OS.

이 주제는 답변이 닫혔습니다.

1 답변

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
October 3, 2024

Please share a sample video that fails to import properly so that we can examine it. 

 

Thanks

Rikk Flohr: Adobe Photography Org
F
Fredrik266205518dxt작성자
Inspiring
October 3, 2024

The file is too big to upload, but here is a link to where it is stored in Lightroom (only audio works) and perhaps you can download it from there and examine it. If this doesn't work, perhaps you have another sharing method?

https://adobe.ly/3Uiuj7h

Thanks!

Fred

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
October 15, 2024

Tried but no change. I am currently stuck with importing the above video formats via the web interface. Mac OS simply won't work. Windows even stranger as it works intermittently. Out of a batch of video clips, some will import correctly, some will just be grey thumbnails, black screen but with sound when played.


I am curious if the 8.0 release changes the behavior you are seeing?

Rikk Flohr: Adobe Photography Org
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