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Participant
April 20, 2023
Pregunta

New denoise function "Denoise is not currently available with this photo format"

  • April 20, 2023
  • 18 respuestas
  • 75752 visualizaciones

Hi, I want to test out the new function on some noisy low light photos I have but am met with the message "Denoise is not currently supported with this photo format"

On the site it says "Denoise is currently supported only for Bayer and X-trans mosaic raw files" My camera is a Cannon EOS Rebel T6, which does use Bayer Mosaic, so shouldn't it be able to utilize this function?

Is there a specific setting on the camera or something when i transfer the files to the computer that is changing it? Any help is appreciated, thanks!

18 respuestas

Geepers996
Participant
March 31, 2024

Hi, I get the same message:
"Denoise is not currently compatible with this file format"
My file is a Nikon NEF (RAW) file. This is what is always selected in the menu & the file is an .NEF extension. My camera does not support small or medium raw files. Why doesn't Denoise work?
What does Adobe mean by 'Nikon small raw files' are not supported? How small? How large? 8MP, 12MP, 16MP (D4), 20MP (D500, D5). It seems to work on 36MP D810 files- then it works well.
Is the real cut-off CCD vs CMOS?

Rikk Flohr_Photography
Community Manager
Community Manager
December 14, 2023

A Learn More link has been added to better inform you of compatible files within the Denoise dialog.

Rikk Flohr: Adobe Photography Org
Nourabiad
Participant
October 2, 2023

The funny thing is I had shot a wedding the other day, same camera, same file sitting, same everything.

The ones that I took in the afternoon showed the same message. But the one that I took late at night, the Denoise worked perfectly fine. I cannot see what the problem is!

Participant
August 25, 2023

I have the same issue with Nikon uncompressed NEF files taken on a D850. Often after rebooting Lightroom a couple times it will work. The application is buggy and it has nothing to do with the photo file. Reading how dismissive some of these comments are is upsetting to say the least. If you have nothing of value to add to the conversation then just stay out of it.

Participant
July 17, 2023

Hello,

 

I have a similiar issue but I get that message with only the last set of images I took. All are raw (.raf) Fujifilm XT10. The ones I took a week ago do not have that same message so I have no idea why the last batch cannot use denoiseAI.

 

Any idea on that?

 

Thanks,

William

Participant
July 4, 2023

I'm getting the same error message but it's only after the latest update. (I updated 8 days ago and after that it doesnt work)

 

I've tried editing pictures taken the same day with the same camera and all same configurations than others that I had already used it on, but I'm getting the same message on the ones that are not edited. I am not trying to apply Denoise to a photo that has already been Denoised but on similar ones. 

 

I am trying to apply denoise on RAW (sony) pictures and all have the same issue. 

Participant
July 7, 2023

I have the same "Denoise is not currently available with this photo format" error message, but only on photos where I taken them on my new Sony A7RV.

 

Really hope this is fixed soon.

Participant
June 12, 2023

use other program like topaz denoise or other

timc20248435
Participant
May 26, 2023

I am having the same frustrating issue with this.  What better purpose did Adobe do this??  We have a lot of images not working manually with denoise and it is no longer available to use with details using the brush for specific areas.  What the...??  Adobes update created a lot more work for pro photographers and their assistants.

Participant
May 22, 2023

Time to call BS on this feature. If its not ready don't bother serving it. We don't have the time and patiece... for crying out loud!

Known Participant
May 7, 2023

Yet another frustrating new feature not working properly... 

The new AI Denoise is 100 times better than before. It even beats the amazing DXO Pure RAW which I've been using for a couple of years now but it makes it even better because of the simple workflow. It all works inside LR so there is no need to process on a separate app and the processed files keep the same Develop edits so it's seamless.

Great job Adobe but... I have a Sony A7RV and only shoot in uncompressed RAW. Strangely I get the "not currently available" message in just some files. They are all the same. From the same camera, memory card and they are sequential, yet, LR gives me the error. Today I processed 10 files and only 1 didnt't work. Very weird...

Like I said, they are sequential. One file works and the next one doesn't... What gives?

 

Participant
February 19, 2024

Hi, did you ever find a fix for this? i have done a shoot today and uploaded my images and am unable to denoise on my macbook, yet i have uploaded the exact same images to my imac desktop computer and its working fine. very annoying as my macbook is so much faster and has a lot more memory.

lookign for a fix if you can help please?