Participant

P: (Android) App Crashing after 8.1.0 update

Forum|Forum|3 years ago
December 17, 2022
16 replies
4018 views

Hello! My LR Android Mobile App Version 8.1.0 has been crashing since early yesterday (12-17-22) afternoon. I have done everything on my end to try and fix this issue. I've signed out and signed back in, uninstalled and reinstalled, clear cache, restarted my phone, etc. Nothing seems to work. It is not sinking my photos to my computer. Each time I try and open the App it opens for three seconds before it crashes and kicks me out. Any other suggestions on how to fix this issue? I pay monthly to use this App and how I edit pictures for my clients. This is already effecting how soon I return my pictures to my clients. I don't want to pay for a service that doesn't allow me to use it. Thanks for any help!

Android

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Alan27852359jmdj

Known Participant

I have the same issue and the latest version 8.1.1. Why does it still crash, have done all the usual, sign in/out, turn on/off etc?

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Anonymous

Hello is there any update on this??

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Wiebe27650802tzko

Participating Frequently

Switching to grid segmentation on said album crashes the app as well

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Wiebe27650802tzko

Participating Frequently

I've created a new album with auto-import enabled, my previously imported files are now duplicated in the new album.

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Wiebe27650802tzko

Participating Frequently

New issues have been introduced since this update, quickly editing several images (cropping, light levels) while copying files from sd to main storage crash the app.

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Julien27615534ci9r

Participant

I can confirm the issue is solved with v8.1.1. Thanks for the prompt fix.

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Wiebe27650802tzko

Participating Frequently

Confirmed working again, thanks for the quick response

Rikk Flohr_Photography

Community Manager

Please download Lightroom Mobile Android 8.1.1 from your respective App store as soon as it is available. This should cure the crashing issue.

Thank you for your patience.

Rikk Flohr: Adobe Photography Org

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Angelika27652598uhu6

Participant

My app also is crashing in the same way. I have not been able to retrieve the pictures taken through the app lately. Very inconvenient.

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Wiebe27650802tzko

Participating Frequently

I've got the same problem, disabling sync stops the app from crashing.

I've tried deleting and re-adding the recent albums, clearing cache, restarting the phone, but no luck...

Can we download an older version somewhere?