P: Subscriptions from Mobile App Stores don't work with Desktop Software

[Rikk Flohr: Photography]

We get so many questions about this I decided that an authoritative post would be helpful. 

If you've purchased a subscription from a mobile app store, (e.g. Apple's App Store, the Google Play Store or the Samsung Store), the subscription is for mobile devices only. Running Lightroom Desktop on a PC or a Mac requires a specific subscription purchased for desktop computers.

The Desktop subscription includes access to the Mobile product but not vice-versa. 

Lightroom Web is included in all subscriptions. 

If you've purchased the incorrect subscription for your needs, or your needs have changed, please login here to update your plan: https://www.adobe.com/products/photoshop-lightroom.html 

After subscribing to the Ecosystem plan, you can decide whether to cancel your mobile-only plan.

Hopefully this helps. 

[Mark38851019w4hz]

First off, subscribing through iOS, it makes no mention of it being the mobile only version. Second, I don't want or having any use for all those extras. I just want Lightroom access through my iPhone and occasionally on my desktop when I have a bigger collection of photos to go through. Have to pay double for that is hardly worth another $60 a year. 

[Nancy OShea]

First off, subscribing through iOS, it makes no mention of it being the mobile only version.

By @Mark38851019w4hz

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It's assumed you know the difference between iOS (mobile) and macOS (computers).

• iOS iStore = dedicated mobile apps for use on iOS mobile devices only. 
• Computer apps for macOS computers will not work on iOS mobile devices or vice versa.

If you don't believe me, feel free to consult an Apple rep who can explain the differences to you.

[Mark38851019w4hz]

Of course I know the difference. Let me try and make things basic for you so YOU can understand. When subscribing to things, it usually tells you what kind of subscription you're making. There's numerous subscriptions I can make through an iOS app that work anywhere. Nowhere does it mention, when buying the Lightroom subscription, that it is mobile only. Got it now?