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kissedbysunshine
Participant
November 7, 2018
Question

Presets showing up wrong

  • November 7, 2018
  • 1 reply
  • 318 views

I imported my presets into the desktop version of my Lightroom CC and it synced with my mobile app. However some of the presets that synced over are showing up like they are broken. Example the preset is there but when applied to a photo the photo is turned askew. I don’t know how else to describe it. Other presets are coming in as red and blue highly saturated and the rest are totally fine. I’ve tried deleting and reimporting the presets with the same issues. Any ideas? Has this happened to anyone else?

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      1 reply

      Sahil.Chawla
      Adobe Employee
      Sahil.Chawla
      Adobe Employee
      November 8, 2018

      Hi there,

      Sorry to hear about the incorrect presets, could you please check here and let us know if the presets are here? Photo Editor | Online Photoshop Lightroom

      Regards,
      Sahil

      B
      brittliw
      Participating Frequently
      November 10, 2018

      I am having the exact same issue... presets show up in mobile app, presets show up in the link you just provided, but rather than them coming in dysfunctional like kissedbysunshine, they are not available at all. User presets have completely disappeared in Lightroom CC on desktop.

      Brittli

      JohanElzenga
      Community Expert
      JohanElzengaCommunity Expert
      Community Expert
      November 11, 2018

      brittliw  wrote

      I am having the exact same issue... presets show up in mobile app, presets show up in the link you just provided, but rather than them coming in dysfunctional like kissedbysunshine , they are not available at all. User presets have completely disappeared in Lightroom CC on desktop.

      Brittli

      What you see is most likely not the same issue. Check what kind of image you have selected. If you have selected a JPEG or TIFF image, then those presets that are specific for raw-files (basically that's those presets that apply a camera profile) will become invisible.

      -- Johan W. Elzenga
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