When I create a and album to share,the links always give me this:"This site can’t provide a secure connectionadobe.ly sent an invalid response. Try running Windows Network Diagnostics.ERR_SSL_PROTOCOL_ERROR " Windows 10ChromeLirtroom is up to date according to the Creative CloudPlease help,Thank you

Ary Milligan

Participant

질문

The past couple of days I can access the links I create to share pictures

Forum|Forum|4 years ago
July 30, 2021
3 답변들
1410 조회

When I create a and album to share,

the links always give me this:

"

This site can’t provide a secure connection

adobe.ly sent an invalid response.

Try running Windows Network Diagnostics.

ERR_SSL_PROTOCOL_ERROR

"

Windows 10

Chrome

Lirtroom is up to date according to the Creative Cloud

Please help,

Thank you

Windows

이 주제는 답변이 닫혔습니다.

Jim Wilde

Community Expert

I'm not seeing any such problem (I'm based in the UK), I can share an album without issue and view it on different systems. Is the problem still happening? If so, perhaps post a screenshot of the share settings dialog from LrWeb?

J

Jack613

Participating Frequently

I cannot share a link without the attached error message citing the link, regardless of the browser used and on both PC and mac. I can share an album, however. The steps I took (PC) were right clicking the folder >>> Lightroom links >>> copy public link. When I tested the link, it failed. My WIN 10 and LR application are both up to date. The "Share & Invite" menue states "Anyone can view". The settings allow for downloads and comments and likes.

I also used my gmail account on the web bypassing Outlook Exchange; again, same problem.

Jim, you said you could share an ablum successfully. Was this using a link or otherwise? If not using a link, would you try doing so?

Of note is that the link works on my iphone.

Jim Wilde

Community Expert

Yes, it was using a Public Link. Initially I set it up using LrWeb, as that's where I tend to manage all my shared albums, but I subsequently shared an album from LrClassic, again no problems.

I also tried entering the link in your screenshot into a browser, but that returned a message to say that the album is private, which suggests it's not set to Anyone Can View. Have you tried looking at the share settings in LrWeb, maybe clicking on the link there to see if that works?