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Update from 7.5 to 8.0 results in 6.0?

Contributor ,
Oct 14, 2024 Oct 14, 2024

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I had Lightroom 7.5, and wanted to upgrade to 8.0.

Now Creative Cloud desktop tells me I have 8.0, but in Lightroom it says 6.0. Before upgrading I had 7.5.

 

I have tried to fault trace, by signing out, restarting the Mac and signing in til Creative Cloud again, but no change.

Lr 8-0.JPG

This screen photo is from Creative Cloud Desktop > Applications >Lr - Product information

Lr 6-0.JPG

 

System information:

Lightroom versjon: 6.0 arm64 [ 20220928-0910-e5c3644 ] (Sep 28 2022)
NGL-versjon: 1.31.0.19
WF-versjon: 5.0 0e17e26
VF-versjon: 1.0.119.3
HIL-versjon: 40405

Operativsystem: macOS
OS-versjon: macOS 15 (24A335)
Programarkitektur: arm64
Datamodell: MacBookPro18,3 / Apple M1 Pro
Logisk prosessorantall: 8
Innebygd minne: 16 384,0 MB
Virkelig minne tilgjengelig for Lightroom: 16 384,0 MB
Ekte minne brukt av Lightroom: 673,0 MB (4,1%)
Mest minne brukt av Lightroom: 768,0 MB
Størrelse på minnebuffer: 330,4 MB

Intern Camera Raw-versjon: 15.0 [ 1261 ]
Maksimalt trådantall brukt av Camera Raw: 5
SIMD-optimalisering for Camera Raw: Neon
Virtuelt minne for Camera Raw: 25MB / 8191MB (0%)

Skjerm: 3024x1964

Informasjon om grafikkprosessor: Metal: Apple M1 Pro
Detaljer om grafikkprosessor: lastet inn: Ja, støttet: Ja, beregn: Ja, init: I4_GPU4, hard: success, myk: success, al: Ja, dl: Nei
OS Media-funksjon: true

Programmappe: /Applications/Adobe Lightroom CC
Innstillingsmappe: /Users/arnoldhoddevik/Library/Application Support/Adobe/Lightroom CC
Bibliotekmappe: /Users/arnoldhoddevik/Pictures/Lightroom Library.lrlibrary

Regards
Arnold Hoddevik
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macOS

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correct answers 1 Correct answer

Adobe Employee , Oct 14, 2024 Oct 14, 2024

In Mac Finder - go to Applications

Expand any folder showing "Lightroom CC"
Activate the Uninstall for that folder
If the Uninstall doesn't run, delete the folder in Applications

Once you've removed them all from Finder, refresh your CCD App and install again. 

 

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Adobe Employee ,
Oct 14, 2024 Oct 14, 2024

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If you use the Creative Cloud App to uninstall the LrD 6.x, and then refresh the app ([Ctrl/Cmd]+[Alt/Opt]+[ R ]) and then reinstall, what version is installed?

 

 

 

Rikk Flohr: Adobe Photography Org

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Contributor ,
Oct 14, 2024 Oct 14, 2024

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  • Thanks for replying so quickly, @Rikk Flohr: Photography  So strangely there is no option in the CC-app to uninstall - no way I can find. LrD.LR-6-Opt.JPG
Regards
Arnold Hoddevik

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Adobe Employee ,
Oct 14, 2024 Oct 14, 2024

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In Mac Finder - go to Applications

Expand any folder showing "Lightroom CC"
Activate the Uninstall for that folder
If the Uninstall doesn't run, delete the folder in Applications

Once you've removed them all from Finder, refresh your CCD App and install again. 

 

Rikk Flohr: Adobe Photography Org

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Contributor ,
Oct 14, 2024 Oct 14, 2024

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Problem solved, but this was not straigt forward.
I expanded the Lightroom CC folder, and activated the Uninstall. That jumped directly to the CCD app.
So, I deleted the Lightroom CC folder, but when I clicked install in the CCD app, Lr opened, now with v7.5
So, I found a second Lightroom application fil in the Apps folder, and deleted it.
Now time to install Lightroom, and v8.0 is the installed version.
Thanks for guiding me, @Rikk Flohr: Photography 

Regards
Arnold Hoddevik

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Adobe Employee ,
Oct 14, 2024 Oct 14, 2024

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Great news. Enjoy!

 

Rikk Flohr: Adobe Photography Org

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