Where are my Presets in Lightroom Mobile?

[defaultyafgbun7s7kw]

I got onto the mobile app and all of my presets were gone and only showing "profiles". I logged onto the online version and they were still missing. Can anyone help?

[defaulta93ued23blle]

Same 😞 so sad, all pictures and presets are gone.. and I don't have the "preset" anymore to import them again ...

[Charlie.D · Accepted solution]

The Presets and Profiles buttons moved locations on the Edit toolbar.

Tap Presets, and switch from Premium to the Library tab, and scroll down until you see User Presets--your presets should be there.

All your existing presets should still exist, unless you deleted the free version of the Lightroom mobile app (the free app does not sync anything to cloud storage/backup).

[defaulta93ued23blle]

I don't have the user presets.

I deleted Lightroom and reloaded it because I thought it was just an error. and now all presets I payed for are gone.. 

[Charlie.D]

@defaulta93ued23blle 

If you are using the free version of Lightroom, deleting the app deletes the photos and presets that were inside the Lightroom app.  There is no way for Lightroom to store and protect the files on your device when Lightroom itself no longer exists on your device.  Only the paid Lighroom subscription syncs photos and presets to cloud storage/backup.

If you have a recent backup of your device, restoring that onto your phone is the only way to put back the presets you had installed.  Otherwise, you will need to re-install the presets. 

[defaultlmneh2r0yohy]

All of the sudden my PAID FOR presets in light room are gone?!? Help! 

[Fabrício5FBC]

Olá o meu light ruim entrou está com problemas perdi todos meus presentes e não consigo mais adicionar alguns, nem criar perfil.

[Luisa5F9A]

Hi I was wondering if anyone could help with my presets. They are completely gone. Not sure why, anyone knows how to get them back? Thank you in advance! 

[Brandi98A7]

I logged in and now all of my presets that I've had in there for a couple years are gone. Did this happen because of an update?  I purchased those presets and can't upload them again. 

[Πεγκυ5FB7]

I bought the premium fltr and since the last week I could import there my photos  and edit them. Now I downloaded the Lightroom, I followed all the steps that make them work together but nothing happens to my photos 

[Charlie.D · Accepted solution]

The placement of the Presets button recently changed in Lightroom Mobile's Edit view.  If that change is not the reason you cannot find your Presets, please read through the advice here: https://helpx.adobe.com/lightroom-cc/using/lost-photos-presets-lightroom-mobile.html 

[defaultykpqo6qxe4ez]

For me the same. All my saved presets are away. I really hope to get them back, I payed for them!

[alexus0D44]

My presets disappeared with the update, does anyone know how to fix that?

[Ignacio B. · Accepted solution]

Since the UI was changed somewhat in the 6.3 version:
1. Presets and Profiles changes places
2. There are now two tabs in Presets: Premium/Library.

Please check if it helps to tap on Library and scroll down to e.g. User Presets.


Thanks,
Ignacio

[Stella Bella Boo]

Hi I've just gone into my app to find all my purchased presets gone. Help!

[Ignacio B.]

I've merged your post to this thread since the topic is the same.
Please let us know if this helps or not.

[vic5CE8]

All of my presets I have purchased are gone and I am not sure how to get them back or who to contact for support. If anyone has any suggestions please let me know. Thankyou 🙂 

[Ignacio B.]

I've merged your post to this thread since the topic is the same.
Please let us know if this helps or not.

[miguelb28742834]

I cant find in mobile the lightroom

Pressets, the photos upload in desktop and iPad, but not any presset

[Ignacio B.]

I've merged your post to this thread since the topic is the same.
Please let us know if this helps or not.

[Tanja5FFE]

All my presets are gone, no idea why and no idea how to get them back. Only working with the app. Need them back immediately. How?

[Ignacio B.]

I've merged your post to this thread since the topic is the same.
Please let us know if this helps or not.

[defaultmtx07518s16i]

Today all my presets (purchased ones) are no longer on the app! Where did they go and how do I get them back?

thanks!

[defaultrqnifkq2p35f]

Yep mine are gone too did you manage to fix the issue?

[Arianna5DF4]

Mine are gone too!!!