P: Ability to export more than 15 photos at a time

[FeedbackCommunityMember]

Here is our conversation about CS and me
Naveen GK: Hello! Welcome to Adobe Customer Service.
Naveen GK: Hi Yeung
yeung y: Hello
yeung y: i have a question
yeung y: how can I do unlimited dng export to jpg on my iOS and android Lightroom mobile
Naveen GK: I understand that you would like to use Lightroom free trial on ipad. Is that right?
yeung y: Correct
Naveen GK: Let me check and help you with that.
Naveen GK: May I place this chat on hold for a minute or two, while I check the information for you?
yeung y: Of course, thank you
Naveen GK: I'm sorry, Yeung . It's taking time please allow me few more minutes.
yeung y: Please
Naveen GK: Thank you for staying online
Naveen GK: I checked and see that there is no subscription under this account: [removed]
Naveen GK: Since you are using the trial version, I'll transfer the chat to our technical team to check and help you better. Please stay online
yeung y: And also one more question
yeung y: and also when I'm using android Lightroom mobile , For example I have 5 dng files convert to jpg , once I tag the photo from left to right , e.g : 1.dng , 2.dng , 3.dng , 4.dng , 5.dng , the final concert files is not in sequence , like 3.jpg , 1.jpg , 2.jpg , 5.jpg , 4.jpg . Is it normal?
Naveen GK: Yeung, we are from customer service team and our technical team will be able to check and help you with that. Please stay online
yeung y: Thank you so much info: Please wait while we connect you to a representative.info: You are now chatting with Priyank Dubey. Please don’t close the chat window or browser tab since it will end our chat session.
Priyank Dubey: Hello! Welcome to Adobe support.
Priyank Dubey: Please allow me 1-2 minute(s) to review your account details.
yeung y: Thank you
Priyank Dubey: DNG is only available for iOS not for Android yeung y: It's work android as well
yeung y: The latest Version
Priyank Dubey: Allow me one minute
Priyank Dubey: Oh Yes I am sorry it is only for specific Phones support Raw format
yeung y: It's work on iOS and android
Priyank Dubey: I am sorry but can you elaborate what you mean by unlimited dng Export?yeung y: Because I can only export 15 dngs file to jpg every time
Priyank Dubey: What if you try to select more, Are you getting any error?
yeung y: Got the message from the app
Priyank Dubey: What message?
yeung y: I need to run the app now, may be disconnect our conversation yeung y: How can we keep chating ?
Priyank Dubey: You can send the screenshot here
Priyank Dubey: contact us back and refer to case # 0220217102
yeung y: Your file was successfully uploaded: image.png.
yeung y: Cannot click over 15 files
yeung y: It happened any convert not even dng file
Priyank Dubey: There are no such Issue that has been reported
Priyank Dubey: You may try to create another collection and then check
yeung y: Pls wait
Priyank Dubey: ok
yeung y: Pls wait 1-2mins
Priyank Dubey: ok
yeung y: What do you mean another collection?
Priyank Dubey: Allow me some time
Priyank Dubey: okay, I have just checked on my end, You can only export 15 images at a time yeung y: Ohhhhhh
Priyank Dubey: There is no way to increase that Limit
yeung y: Even I join the Adobe plan ?
Priyank Dubey: Yes
yeung y: Both happen android and iPhone ?
Priyank Dubey: Yes
yeung y: It's bad news for some user like me when use iPad Pro to run Lightroom mobile app , when we edit all the raw photo . It's only export 15 images at one time .
yeung y: I like to use iOS system to run your app more than Mac or Windows because of the weight and very convenience
Priyank Dubey: You can sync as many images as you want and Use Lightroom Desktop to Export as many pictures
Priyank Dubey: but Lightroom Mobile is a very light version with only minimum functions
yeung y: I understand your point
yeung y: This is not a big problem for every users yeung y: As I told you I like using iPad to edit the photo when I travel or on the train
yeung y: Hope you discuss your engineer team to get a better performance on next version , nice to talk to you Mr. Bubey
Priyank Dubey: You can also post your suggestions on feedback.photoshop.com
yeung y: Just refer the case #0220217102 to the website?
Priyank Dubey: No
Priyank Dubey: You need to type in your actual problem
Priyank Dubey: case # are for Support only
yeung y: Ok , thank you for your sharing , bye
Priyank Dubey: Bye Bye!
info: Your chat transcript will be sent to [removed] at the end of your chat.

[Antoine HLMN]

Won’t happen.
They don’t listen... the only way would be to massively unsubscribe.

[Victoria Bampton LR Queen]

Tan Gin Hui, scroll back up a bit to the comments made by jhaftel only 2 months ago. Josh is the product manager. He explained the technical limitations they're facing, but also asked some questions to help figure out how they can best work around those limitations. I'm sure your answers to those questions would be useful in addressing this issue.

[johna76373788]

Not sure if jhaftel is still part of this chat? If so, I believe there is a way to get around the 15 image export to some degree that doesn’t require sync.

Adobe, Allow us to connect our iPads via lightning usb to a laptop or desktop, open Lightroom photoshop cc on the desktop and physically sync all the RAW’s from the iPad onto a selected hard drive connected to the desktop, including the catalog, with albums and collections, very simple. So the most I have to do is have a small 11 inch laptop with me that can batch rename, resize and export while I’m working on my iPad.

If this is not possible, which clearly it is, because Lightroom Cc on desktop already connects to mobile devices to download from camera roll, is to allow us to take the catalog Lightroom mobile folder which we can get off our iPad through iTunes file sharing and open it on our desktop Lightroom photoshop cc, just like one shares any catalog folder, showing all edits and raw files.

The third option is even more simple, allow just to sync or lightning connection for copying just the catalog info, so we can load our originals separately onto a drive and point to new folder location once we open the saved cataloging our desktop or laptop.

Why can’t this be done and I’ve asked this so many times now on multiple forums and nobody ever addresses this?

The reason is that adobe has put all its money, time and energy into cloud and sync tech and ignored basics. Its simple, many want Apple to up their game with iPads, even bigger and faster ones, so we can travel with one device, instead of heavy laptops and Wacom tablets. Adobe, internet speeds may be improving overall, but you presuming everyone, everywhere has a connection and your ignoring the fact that sd and compact flashes are increasing in size, image file sizes are increasing and in the end your expecting us to sync entire Lightroom mobile catalog with RAWs back onto our desktops, that’s like 200gb or more, crazy!

[Antoine HLMN]

... that's because they want you to hit the 20 Go limit...

[johna76373788]

Good point.

[tang33736618]

I think John has adequately addressed jhaftel’s questions 2 months ago.

I don’t want work arounds. I dont want to carry one more item around that I don’t need. If the iPad Pro is powerful enough, and the app can do it. I don’t see why adobe can’t increase that export limit. If I can import unlimited photos, I don’t see why I can’t export unlimited photos. The app in its current form is manifestly inadequate for my workflow.

I will just stick to my mbp and unsubscribe to Lightroom cc until the issue has been addressed. This subscription model that adobe is transiting to is a double edged sword. I am forced to pay for the service indefinitely, however I can also leave with my money anytime I want.

Pity, since it was a first true mobile solution that actually worked and I liked it.

[Antoine HLMN]

You're right! I'm currnetly looking how to use another sync service, as LR is not ready yet. I prefer a less complete solution but where I'm not dependent on bugs or basic design flaws.
Now they're the only one to have a synced solution and they know it, but when another player comes to the market... Oh man!

[johna76373788]

A general question to everyone in this discussion.

Has anyone tried out a macro touch tool? There is an app called Auto Touch which is unfortunately only available on cydia, not Apple App Store, so jailbreaking is required, which I’m not prepared to do.

What this tool does is record an indefinite touch sequence, so what you do for example is, load 300 or however many images into Lightroom mobile. Start the touch record, touch the share button, slide your finger across the top row of images, touch the tick icon top right, which brings up the resolution block, choose max res, let the rendering happen (I’d recommend waiting 1 minute longer after render completes, as each render varies in time), then location box drops down, select the option to where and what folder it’ll be copied, most likely in files.

Repeat this touch sequence until 300 images line by line are done. The first time will take a while, but in the end all you have to do in future is select your album folder and play the touch sequence back, walk away from your iPad and it’ll give you however many touch sequences you recorded played back you. Automation.

You may have to turn off sleep or screen auto lock, but I do believe this could actually work.

Anyone here know anything about these type of apps? Or even can make one?

[FeedbackCommunityMember]

I have 500 pictures that I want to export and I can only take 15 at a time. It’s impossible to know witch ones that are already exported. The date disapoears in EXIF information after export. Useless if you do not fix this!

[FeedbackCommunityMember]

The way it works now, it cannot replace any serious desktop workflow. Only small group of photos’ edit. It’s a shame because all the useful edits tools are there, and I am willing to subscribe to move my workflow on an iPad 100%.

For now I will unsubscribe, following for a solution from adobe.

[blueveek]

I fully empahtise. I’ve been trying to switch to Lr CC on iOS, but this limitation (along with not being able to lossless export OR sync settings) made me reconsider. Since I don’t want to go back to non tablet-centric workflows, I’ve stopped using Adobe products until they ship professional products.

[FeedbackCommunityMember]

Die Maximale Anzahl Fotos die ich exportieren kann sind jeweils 15 Bilder. Geht da auch mehr?

[FeedbackCommunityMember]

Would just like to add some context to your "me too" - I'm working with a purely mobile flow, as below:

SD Card upload to iPad, then Lightroom Import/upload, catalog, edit etc.

Export is to the 'Documents' app, where I then transfer to a Linux host on Amazon Cloud where a script resizes images, uploads them to the right place on Amazon S3, generate page templates with reference to the images and produces drafts for a Jekyll based blog hosted on github.

The draft posts are synced using Working copy and edited on either Editorial or iA Writer, before ultimately being 'published' with a git commit+ push.

I've got it really streamlined, but the 15 image limitation is the biggest 'issue'. This is my 'desktop' computer.

Allowing Lightroom to run in split screen mode would allow it to be exporting in either float over or just he skinny mode (limiting functionality as appropriate) would alleviate any concerns about the iPad killing it from memory or the device being otherwise unusable during export. (Safari and most other apps can also run in 'slide over' during export as it is (see screenshot)

[FeedbackCommunityMember]

I really like Lightroom on iPad. But lack of exporting an entire album is a nightmare! iPad Pro replaces desktop/laptop for me. I want export hundreds of images while traveling. I don’t have access to desktop. Lack of exporting an entire album renders this app useless for me. There should be a workaround for this. For example if I choose to store photos locally, there is a nice progress bar shown on album. Why not to develop similar functionality for exporting an entire album?

[FeedbackCommunityMember]

ha - i thought i'm the only one having problem with these limitation. i am using android 8.1 and i am having the same error when exporting more than 15 photos. hopefully this will be sort out.

[Antoine HLMN]

... Adobe and its "we know it better" attitude...
sad...

[FeedbackCommunityMember]

At the moment, I'm importing 800+ photos in lightroom mobile on my ipad pro. This is not the first time and I know that this can take more than 15 minutes. How come this is possible but exporting more than 15 photos isn't?

I work full time as a photographer and I've decided to ditch the laptop and go fully portable. Believe it or not, I can do literally everything that I need from a laptop on my ipad pro (from importing to full retouching) EXCEPT for exporting all photos at once, pasting settings to all photos at once, image watermarks (which I'm not that fussed about since we have text watermarks added this year), and custom export options.

To answer the questions you asked from the other post above,
1. Why are you looking to export a large number of images? Are you sending to a client, are you looking to back them up, etc.

A growing number of users (not just me) want to be able to work on the road for various reasons. I want to go lighter for travelling which is why I ditched the laptop. Doing events, live shows, or even portraits require exporting a lot of photos in one go.

2. What format do you need those images to be in?

I'm simple. Most of my clients are happy with a jpeg srgb format. However it would be nice to change the sizes and resolutions for different uses (e.g. Facebook, website, etc)

3. What is missing for your workflow with the ability to create an online shared album from which people can download full resolution images with all edits applied?

This was probably aimed for the original poster but for me, I suck it up and just paste settings to photos individually and export 15 photos at a time. If these two issues can be taken care of, I can easily cut my work flow to a quarter of the time it takes me now.

I knew that switching to an all mobile set up would come with compromises but it would be a great help if these can be sorted especially since even those who still use laptops/desktops are clamouring for these features. Thanks!

[FeedbackCommunityMember]

I think that the question: "Why are you looking to export a large number of images" is totally irrelevant. If an album can be greater than 15 images, it's obvious that I might want to export entire album, whatever reasons I might have.

[FeedbackCommunityMember]

1. Why are you looking to export a large number of images?

Well there are an easily vast number of reasons that a software house as Adobe (professional creative softwares maker since decades..) should imagine without any difficulties:

- For instance me and my wife use shared iCloud albums, she doesn't want our photos I took  in a link to an online album, she wants them in her iPhone photo app

- I need to share photos to other people(relatives, family members, friends, clients) because they want to print them out, they don't want a link to an online album from which downlad them one by one, they want a folder with jpeg (which size I would like to optimize)

- I need to use my photos on an other platform, to make a portfolio, a photo-project, to back up them in my HDD, etc..

I need a way to move my photos after I edited in your software. As for now Lightroom mobile CC (ipad-iphone version) is a space where photos can come in and from where they cannot exit anymore, If not in little groups (randomly ordered in my iphone gallery btw).

Hope to have enlightened a bit some of the customers needs. 

[Rikk Flohr: Photography]

Android Users: Lightroom mobile 3.6 for Android was released earlier today and has removed the 15 photo limit. Give it a spin! https://feedback.photoshop.com/photoshop_family/topics/lightroom-cc-mobile-august-updates-released

[Victoria Bampton LR Queen]

And iOS looks like it's live too.

[johna76373788]

Just briefly checked my iPhone and it looks like the 15 image share or export limitation has been lifted on IOS as well. Awesome news

[Cicuryn]

Great news this limit has been removed. Once I was trying to do download one whole album to family member's USB drive on phone and it was frustrating doing so by 15 image batches. This makes much more sense now.

[kane_porter]

Nope - just checked mine still set to 15 in all exporting on IOS.

[kane_porter]

Wonder when IOS will be updated???