My free lightroom cc app updated last night and now all of my presets are gone. I’m using an iPhone and I tried saving them again but no luck
Hello! Mine are gone aswell.
I've had them for avbout a month, but after the latest update on my Iphone - They can't be used anymore.
Please help me. I've payed a lot for these presets.
Did I get it right that the presets you have created via the Lr Mobile create-preset option are no longer listed under your user presets after the Lr Mobile 4.1 update? Or have you created the presets based on a e.g. dng captured photo and you try now to apply the preset on a jpg/-or heic? - Guido/Lr Mobile QE
Hi, same issue as mine. presets were created based on dng. Tried it again to export the dng from dropbox to lightroom app and it is not showing.
when you open up a dng within Lr Mobile, e.g create a dng via the Lr Mobile camera and when you then open the presets panel do you get the presets listed again? - Guido/ lr Mobile QE
No presets listed. Just the default presets listed
Have you re-installed the Lr Mobile app or updated a new iPhone from an iOS backup?
I’ve updated my dropbox and lightroom cc app last night.
Does it help to logout and in again?
Same issue as mine
Mine are gone too! I’m so disappointed. I paid a lot of money for these presets. I hope they can fix this soon.
they REALLY need to fix this asap! i’m so frustrated!
Same here: recently imported presets (Replichrome e.g.) disappeared. Only the group and the included reset preset is still there. On trying to re-import LR CC says all imported but they don’t show up anywhere
for some reason however all the Mastin Labs presets are still available.
OK, looks like I figured out what‘s going on here: the presets in CC are actually there however they don’t show up in case they are not compatible with the file type, in my case jpg while I usually work with RAWs
In CC CLASSIC the “incompatible“ presets show up in italic ore are even hidden once selected to do so in the preference panel.
As of the latest update, presets now show up even if not all settings are compatible. In case they are applied, only the relevant (compatible) settings are applied.
So, try updating to the latest release (Dec 10 2018) and see if that helps.
These latest updates created all that mess!
The corresponding presets will only show up when you open up a photo processed from the camera model the preset was created for. Could you double check this. Hope this helps.-Guido
you're just joking, right???
Is there a way to make presets compatible with all files?
on the mobile app, click on presets. On the top left corner of the presets tab that pops up it will have the word “color” with a drop down arrow. Click that and scroll down to “user presets” and they will show up.
I had had the same problem!
I’m not seeing a box in the left hand corner and I see nowhere with the clicking on “color” option??
oh wait! i found it! & they‘re back! thank YOU soooooo much!!!!
Hello again! So my presets disappeared when my phone updated Lightroom CC... I’m not sure what to do now
Hello! New user here having the same problem. Can you explain how you fixed it in a little more detail? I’m trying to figure Out the process of but can’t seem to find it.
Hello! New user here having the same problem. Can you explain this in a little more detail? I’m trying to find what you’re speaking of but can’t figure it out.