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Participating Frequently
June 20, 2023
Answered

Holding mouse left button down gets stuck during some actions

  • June 20, 2023
  • 20 replies
  • 6365 views

Since version 24.5, a new bug where holding the mouse button gets stuck during actions like panning, zooming, and, transform (maybe more actions that I haven't noticed). When releasing the mouse button, the action continues until I click again. This bug has persisted in 24.5, 24.6, and the current Beta 24.7. I tried resetting the preferences. Any help would be appreciated. 
This sounds similar to these two posts.


https://community.adobe.com/t5/photoshop-ecosystem-discussions/hand-tool-sticky-when-quot-space-bar-quot-dragging-across-image-with-pen-tool-24-4-1/m-p/13828219#M735296

 

https://community.adobe.com/t5/photoshop-ecosystem-bugs/using-spacebar-to-pan-sticks-when-it-shouldn-t/idi-p/13828719

This topic has been closed for replies.
Correct answer CShubert

Hi @mohameda24324359 , curious if the latest beta works, we are releaseing new beta's each week, so the current one is:

Adobe Photoshop Version: 25.0.0 20230727.m.2257 47ac892 x64

 

20 replies

CShubert
Community Manager
CShubertCommunity ManagerCorrect answer
Community Manager
August 2, 2023

Hi @mohameda24324359 , curious if the latest beta works, we are releaseing new beta's each week, so the current one is:

Adobe Photoshop Version: 25.0.0 20230727.m.2257 47ac892 x64

 

Participating Frequently
August 1, 2023

@CShubert 
I've just updated to Beta version 25, and the bug is back. Rolled back to 24.7 which works fine.

 

Participating Frequently
July 5, 2023

@CShubert 
Dare I say it is fixed??!!

I've updated to Beta Version: 24.7.0 20230628.m.2223 0770f83 x64. I have been using it for the past hour, and haven't experiecnced this bug.

CShubert
Community Manager
Community Manager
July 4, 2023

Hi all, please make sure to update to the latest Ps beta:

 

Adobe Photoshop Version: 24.7.0 20230628.m.2223 0770f83 x64

 

Participant
July 4, 2023

I have the exact same bug in my PS, and I tried everything but nothing resolve this bug.

Participating Frequently
June 21, 2023

@CShubert , here is the System Info:
Adobe Photoshop Version: 24.6.0 20230603.m.2196 77b00e0 x64
Number of Launches: 114
Operating System: Windows 10 64-bit
Version: 10 10.0.19044.3086
System architecture: Intel CPU Family:6, Model:7, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-512, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 3312 MHz
Built-in memory: 32418 MB
Free memory: 20781 MB
Memory available to Photoshop: 24911 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 7.1.3
SAM SDK Version: 4.1.4
ACP.local Status:
- SDK Version: 3.2.0.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.5.3.1
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.0
Content Credential Helper Version: 0.5.3
D3D12Warp renderer: Disabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 1
PSUserConfig entries:
- K uSty UseSystemStylus 0
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 4.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA RTX A2000 12GB
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 11,368 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.1
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: top=0, left=0, bottom=2160, right=3840
Display: 2
Display Bounds: top=0, left=3840, bottom=2160, right=7680
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"C:\Program Files\Adobe\Adobe Photoshop (Beta)\sniffer.exe" -baseTimeMS=81843048 -comment=Photoshop Version: Adobe Photoshop 24.6.0 20230603.m.2196 77b00e0 x64

[1025 ms]
Start sniffer 2023-06-21 14:05:41
# Photoshop Version: Adobe Photoshop 24.6.0 20230603.m.2196 77b00e0 x64
C:\Program Files\Adobe\Adobe Photoshop (Beta)\sniffer.exe -baseTimeMS=81843048 -comment=Photoshop Version: Adobe Photoshop 24.6.0 20230603.m.2196 77b00e0 x64

{116 ms}
Start platform native
# displays: 2
Display 0
Display: \\.\DISPLAY6
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA RTX A2000 12GB index=0)

Display 1
Display: \\.\DISPLAY7
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (2,560, 0) -> (5,120, 1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA RTX A2000 12GB index=0)

# devices: 1
Device 0
Name: NVIDIA RTX A2000 12GB
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY6
\\.\DISPLAY7
GPU accessible RAM: 11,368 MB
VRAM: 11,368 MB
Dedicated System RAM: 0 MB
Shared System RAM: 16,996 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2023-06-10 000000.000000-000
Driver age: 0 months
Driver version: 31.0.15.3625
Supports UMA: UNSUPPORTED
D3D-ID: 9585
End platform native
{370 ms}

{370 ms}
Start platform OpenGL
# displays: 2
Display 0
Display: \\.\DISPLAY6
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA RTX A2000 12GB/PCIe/SSE2 index=0)

Display 1
Display: \\.\DISPLAY7
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (2,560, 0) -> (5,120, 1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA RTX A2000 12GB/PCIe/SSE2 index=0)

# devices: 1
Device 0
Name: NVIDIA RTX A2000 12GB/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY6
\\.\DISPLAY7
GPU accessible RAM: 11,920 MB
VRAM: 11,920 MB
Dedicated System RAM: 0 MB
Shared System RAM: 16,996 MB
API version: 2.1 (2.1.2 NVIDIA 536.25)
Device version: 2.1 (2.1.2 NVIDIA 536.25)
Vendor name: NVIDIA
Driver date: 2023-06-10 000000.000000-000
Driver age: 0 months
Driver version: 31.0.15.3625
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{544 ms}

{544 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA RTX A2000 12GB
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 12,072 MB
VRAM: 12,072 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 205 GB / s
Compute score: 3,578.79
Device name string: NVIDIA RTX A2000 12GB
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{937 ms}

Exit code kExitNormal
End sniffer 2023-06-21 14:05:42
[kStatusNormal, kExitNormal]

[1025 ms]
Finish RunAllAPIs

[5441 ms]
Start GetSnifferResult

[5441 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 91190762966788075890
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\
Temporary file path: C:\Users\aUser\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 952.6G, 192.7G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Plug-ins\

Installed components:
ACE.dll ACE 2023/04/13-10:44:44 79.e061fb0 79.e061fb0
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library dfba77e
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2023/01/28-17:08:16 79.4c0bb7e 79.4c0bb7e
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.8567dec 79.8567dec
AdobeXMP.dll Adobe XMP Core 2023/03/23-08:56:37 79.a8d4753 79.a8d4753
AdobeXMPFiles.dll Adobe XMP Files 2023/03/23-08:56:37 79.a8d4753 79.a8d4753
AdobeXMPScript.dll Adobe XMP Script 2023/03/23-08:56:37 79.a8d4753 79.a8d4753
AGM.dll AGM 2023/04/13-10:44:44 79.e061fb0 79.e061fb0
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2023/04/04-19:10:45 79.8b163e2 79.8b163e2
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2023 27.1.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2023/04/13-10:44:44 79.e061fb0 79.e061fb0
AXE8SharedExpat.dll AXE8SharedExpat 2022/12/13-13:20:11 79.002995e 79.002995e
AXEDOMCore.dll AXEDOMCore 2022/12/13-13:20:11 79.002995e 79.002995e
BIB.dll BIB 2023/04/13-10:44:44 79.e061fb0 79.e061fb0
BIBUtils.dll BIBUtils 2023/04/13-10:44:44 79.e061fb0 79.e061fb0
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2023/04/13-10:44:44 79.e061fb0 79.e061fb0
CRClient.dll Adobe Crash Reporter Client DLL 12.1.0.202305231609_434b669
DirectML.dll DirectML Redistributable Library 1.10.1+230125-1155.1.dml-1.10.177341d
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvaaudiodsp.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-7.1.0-11-16f02e5
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv71.dll International Components for Unicode Build 14.0.04ee3a5
icuin71.dll International Components for Unicode Build 14.0.04ee3a5
icuuc71.dll International Components for Unicode Build 14.0.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2023/03/10-17:55:06 79.6dcde51 79.6dcde51
libeay32.dll The OpenSSL Toolkit 1.0.2zf
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.14.20230410.1.429e1e3
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2023/03/30-19:06:20 79.fb3b9df 79.fb3b9df
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.30319.415
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.30319.415
onnxruntime.dll Microsoft® Windows® Operating System 1.14.20230410.1.429e1e3
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2023 24.6
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2023 24.6
PSViews.dll Adobe Photoshop 2023 24.6
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zf
SVGRE.dll SVGRE 79.e41acba 79.e41acba
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.5.1.73e2151 17.5.1.73e2151
Unified Extensibility Platform uxp-7.1.0-11-16f02e5
UPIC 2.6.0


Required plugins:

Accented Edges 24.6 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 24.6 - from the file “Adaptive Wide Angle.8bf”
Analog Efex Pro 2 2.0.12.12 - from the file “Analog Efex Pro 2.8bf”
Angled Strokes 24.6 - from the file “Filter Gallery.8bf”
ApplyImageDataFilter NO VERSION - from the file “GigapixelAIApply.8bf”
Average 24.6 - from the file “Average.8bf”
Bas Relief 24.6 - from the file “Filter Gallery.8bf”
BMP 24.6 - from the file “Standard MultiPlugin.8bf”
Buddhabrot v1.3 - from the file “buddhabrot.8bf”
Camera Raw 15.4 - from the file “Camera Raw.8bi”
Camera Raw Filter 15.4 - from the file “Camera Raw.8bi”
Carotid Function Fractal v1.1 - from the file “carotid.8bf”
Chalk && Charcoal 24.6 - from the file “Filter Gallery.8bf”
Charcoal 24.6 - from the file “Filter Gallery.8bf”
Chrome 24.6 - from the file “Filter Gallery.8bf”
Cineon 24.6 - from the file “Cineon.8bi”
Clouds 24.6 - from the file “Clouds.8bf”
Color Efex Pro 4 4.3.24.12 - from the file “Color Efex Pro 4.8bf”
Color Halftone 24.6 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 24.6 - from the file “Filter Gallery.8bf”
Conté Crayon 24.6 - from the file “Filter Gallery.8bf”
Craquelure 24.6 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 24.6 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 24.6 - from the file “Standard MultiPlugin.8bf”
Crosshatch 24.6 - from the file “Filter Gallery.8bf”
Crystallize 24.6 - from the file “Standard MultiPlugin.8bf”
CUR (Windows Cursor) NO VERSION - from the file “ICOFormat64.8bi”
Cutout 24.6 - from the file “Filter Gallery.8bf”
Dark Strokes 24.6 - from the file “Filter Gallery.8bf”
De-Interlace 24.6 - from the file “Standard MultiPlugin.8bf”
Dfine 2 2.2.21.12 - from the file “Dfine2.8bf”
Dicom 24.6 - from the file “Dicom.8bi”
Difference Clouds 24.6 - from the file “Clouds.8bf”
Diffuse Glow 24.6 - from the file “Filter Gallery.8bf”
Diffuse v1.6 - from the file “diffuse.8bf”
Displace 24.6 - from the file “Standard MultiPlugin.8bf”
Dry Brush 24.6 - from the file “Filter Gallery.8bf”
Entropy 24.6 - from the file “statistics.8ba”
Export Color Lookup Tables 24.6 - from the file “Export3DLUT.8be”
Extrude 24.6 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 24.6 - from the file “FastCore.8bx”
FFT RGB NO VERSION - from the file “FFT_RGB.8bf”
Fibers 24.6 - from the file “Standard MultiPlugin.8bf”
Film Grain 24.6 - from the file “Filter Gallery.8bf”
Filter Gallery 24.6 - from the file “Filter Gallery.8bf”
Fresco 24.6 - from the file “Filter Gallery.8bf”
GatherImageDataFilter NO VERSION - from the file “GigapixelAIGather.8bf”
Glass 24.6 - from the file “Filter Gallery.8bf”
Glowing Edges 24.6 - from the file “Filter Gallery.8bf”
Grain 24.6 - from the file “Filter Gallery.8bf”
Graphic Pen 24.6 - from the file “Filter Gallery.8bf”
Halftone Pattern 24.6 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 24.6 - from the file “HalideBottlenecks.8bx”
HDR Efex Pro 2 2.2.24.12 - from the file “HDR Efex Pro 2.8bf”
HDRMergeUI 24.6 - from the file “HDRMergeUI.8bf”
HSB/HSL 24.6 - from the file “Standard MultiPlugin.8bf”
ICO Windows Icon/Favicon NO VERSION - from the file “ICOFormat64.8bi”
IFF Format 24.6 - from the file “Standard MultiPlugin.8bf”
IFFT RGB NO VERSION - from the file “IFFT_RGB.8bf”
Ink Outlines 24.6 - from the file “Filter Gallery.8bf”
JPEG 2000 24.6 - from the file “JPEG2000.8bi”
Kurtosis 24.6 - from the file “statistics.8ba”
Lens Blur 24.6 - from the file “Lens Blur.8bf”
Lens Correction 24.6 - from the file “Lens Correction.8bf”
Lens Flare 24.6 - from the file “Standard MultiPlugin.8bf”
Liquify 24.6 - from the file “Liquify.8bf”
Matlab Operation 24.6 - from the file “ChannelPort.8bf”
Maximum 24.6 - from the file “statistics.8ba”
Mean 24.6 - from the file “statistics.8ba”
Measurement Core 24.6 - from the file “MeasurementCore.8me”
Median 24.6 - from the file “statistics.8ba”
Merge to HDR Efex Pro 2 2.2.24.12 - from the file “HDR Efex Pro 2.8bf”
Mezzotint 24.6 - from the file “Standard MultiPlugin.8bf”
Minimum 24.6 - from the file “statistics.8ba”
MMXCore Routines 24.6 - from the file “MMXCore.8bx”
Mosaic Tiles 24.6 - from the file “Filter Gallery.8bf”
Multiprocessor Support 24.6 - from the file “MultiProcessor Support.8bx”
Neon Glow 24.6 - from the file “Filter Gallery.8bf”
Note Paper 24.6 - from the file “Filter Gallery.8bf”
NTSC Colors 24.6 - from the file “NTSC Colors.8bf”
Ocean Ripple 24.6 - from the file “Filter Gallery.8bf”
OpenEXR 24.6 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 24.6 - from the file “Filter Gallery.8bf”
Palette Knife 24.6 - from the file “Filter Gallery.8bf”
Patchwork 24.6 - from the file “Filter Gallery.8bf”
Paths to Illustrator 24.6 - from the file “Standard MultiPlugin.8bf”
PCX 24.6 - from the file “PCX.8bi”
Photocopy 24.6 - from the file “Filter Gallery.8bf”
Picture Package Filter 24.6 - from the file “ChannelPort.8bf”
Pinch 24.6 - from the file “Standard MultiPlugin.8bf”
Pixar 24.6 - from the file “Pixar.8bi”
Plaster 24.6 - from the file “Filter Gallery.8bf”
Plastic Wrap 24.6 - from the file “Filter Gallery.8bf”
Pointillize 24.6 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 24.6 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 24.6 - from the file “PBM.8bi”
PortraitPro 3.1.0 - from the file “PortraitProPSFilter64.8bf”
Poster Edges 24.6 - from the file “Filter Gallery.8bf”
Radial Blur 24.6 - from the file “Standard MultiPlugin.8bf”
Radiance 24.6 - from the file “Radiance.8bi”
Range 24.6 - from the file “statistics.8ba”
Render Color Lookup Grid 24.6 - from the file “Export3DLUT.8be”
Reticulation 24.6 - from the file “Filter Gallery.8bf”
Ripple 24.6 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 24.6 - from the file “Filter Gallery.8bf”
Save for Web 24.6 - from the file “Save for Web.8be”
ScriptingSupport 24.6 - from the file “ScriptingSupport.8li”
Sharpener Pro 3: (1) RAW Presharpener 3.1.21.12 - from the file “SHP3RPS.8bf”
Sharpener Pro 3: (2) Output Sharpener 3.1.21.12 - from the file “SHP3OS.8bf”
Shear 24.6 - from the file “Standard MultiPlugin.8bf”
Silver Efex Pro 2 2.2.24.12 - from the file “Silver Efex Pro 2.8bf”
Skewness 24.6 - from the file “statistics.8ba”
Smart Blur 24.6 - from the file “Standard MultiPlugin.8bf”
Smart De-Interlacer v1.5 - from the file “deinterlacer.8bf”
Smudge Stick 24.6 - from the file “Filter Gallery.8bf”
Solarize 24.6 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 24.6 - from the file “Filter Gallery.8bf”
Spherize 24.6 - from the file “Standard MultiPlugin.8bf”
Sponge 24.6 - from the file “Filter Gallery.8bf”
Sprayed Strokes 24.6 - from the file “Filter Gallery.8bf”
Stained Glass 24.6 - from the file “Filter Gallery.8bf”
Stamp 24.6 - from the file “Filter Gallery.8bf”
Standard Deviation 24.6 - from the file “statistics.8ba”
Substance NO VERSION - from the file “MaterialFilter.8bf”
Sumi-e 24.6 - from the file “Filter Gallery.8bf”
Summation 24.6 - from the file “statistics.8ba”
Targa 24.6 - from the file “Standard MultiPlugin.8bf”
Texturizer 24.6 - from the file “Filter Gallery.8bf”
Tiles 24.6 - from the file “Standard MultiPlugin.8bf”
Topaz DeNoise AI 18.0 - from the file “tltopazdenoiseaips_x64.8bf”
Topaz Gigapixel AI NO VERSION - from the file “GigapixelAIAutomation.8li”
Topaz Photo AI NO VERSION - from the file “TopazPhotoAI.8bf”
Topaz Sharpen AI 18.0 - from the file “tltopazsharpenaips_x64.8bf”
Torn Edges 24.6 - from the file “Filter Gallery.8bf”
Twirl 24.6 - from the file “Standard MultiPlugin.8bf”
Underpainting 24.6 - from the file “Filter Gallery.8bf”
Vanishing Point 24.6 - from the file “VanishingPoint.8bf”
Variance 24.6 - from the file “statistics.8ba”
Viveza 2 2.1.21.12 - from the file “Viveza2.8bf”
Water Paper 24.6 - from the file “Filter Gallery.8bf”
Watercolor 24.6 - from the file “Filter Gallery.8bf”
Wave 24.6 - from the file “Standard MultiPlugin.8bf”
WIA Support 24.6 - from the file “WIASupport.8li”
Wind 24.6 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 24.6 - from the file “WBMP.8bi”
ZigZag 24.6 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 6.6.1.2 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-6.6.1\"
CDO: 1.138.1
CmdN: 1.18.5
CDP: 1.162.1
Projects: 1.7.0
Loaded at: 144 ms - launch time impact: 58 ms
ccx-timeline (Prepared) 3.1.10.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 27.3.1.0 - from the file "Required Folder"
Loaded at: 18288 ms - launch time impact: 0 ms
Beta Feedback (Prepared) 1.15.1.0 - from the file "Required Folder"
CCX Sharesheet UXP (Prepared) 24.10.0.0 - from the file "Required Folder"
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
Loaded at: 151 ms - launch time impact: 0 ms
Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder"
Loaded at: 155 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.37.3.0 - from the file "Required Folder"
Loaded at: 17058 ms - launch time impact: 1 ms
CC Libraries Panel (Prepared) 3.24.22.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\"
CAPTURE: 2.0.41 STOCK: 4.0.2
Substance 3D (Prepared) 0.1.6.0 - from the file "Required Folder"
Photoshop Adjustments Panel (Loaded) 1.27.4.0 - from the file "Required Folder"
Loaded at: 16247 ms - launch time impact: 1 ms
Photoshop UXP Export-As (Prepared) 5.8.23.0 - from the file "Required Folder"
Photoshop Facepile (Loaded) 1.2.1.0 - from the file "Required Folder"
Loaded at: 18289 ms - launch time impact: 0 ms
Photoshop In App Messaging (Loaded) 4.0.3.0 - from the file "Required Folder"
Loaded at: 18291 ms - launch time impact: 1 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 16757 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 16758 ms - launch time impact: 0 ms
Discover Panel (Loaded) 3.6.0.51 - from the file "Required Folder"
Loaded at: 18293 ms - launch time impact: 23 ms
Neural Filters (Registered) 1.15.0.95 - from the file "Required Folder"
Scan time: 0 ms - entries: 35

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\index.html”
PugetBench for Photoshop 0.93.7 0.93.7 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\PugetBench for Photoshop\Client\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\manager.html”

Installed TWAIN devices: NONE

CShubert
Community Manager
Community Manager
June 21, 2023

Thanks for the update @mohameda24324359 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Participating Frequently
June 21, 2023

@CShubert 
I already have Flick Fanning disabled. I disabled Overscroll, but the issue persists.
The issue started after updating to version 24.5 No other changes were made on the PC at the time when the issue started. I just updated to version 24.5 and it started happening. I use a wacom tablet, and the issue occurs at the same rate whether I'm using the mouse or the pen.
I rolled back to version 24.4.1 and it is working fine without that specific bug.


Beta version 24.6 has the issue, but it occurs a lot less frequently. I can at least use this version.

The issue occurs a lot more in Beta version 24.7. I would say ,on average, it happens in one of three attempts when I zoom, pan, etc... This is the same frequency as non-beta version 24.5 and 24.6. There is no consistency in how it occurs. It can also happens when moving the Transform box points during free transform, where I'm only using the mouse without keyboard input.

 

Thank you Cory for looking into it! I'm really hoping to fix this as the Generative Fill feature is kinda SUPER awesome!

CShubert
Community Manager
Community Manager
June 21, 2023

Hi @mohameda24324359 

 

Go to Preferences/Tools and disable flick panning and overscroll - does the issue still occur?

Are you using only a mouse or do you also have a graphics tablet/pen?

 

Participant
November 10, 2023

Yes.

 

Kevin Stohlmeyer
Community Expert
Community Expert
November 10, 2023

@Tim33475453vyjn update to the latest beta install 25.2 from this week.

Participating Frequently
June 21, 2023

Also, the same bugged behavior happens when holding right click and alt (to resize brush).