P: Administrator is not allowing access to NanoBanana

[Akash_Aksah8359]

another one problem;

i attached a image that is a issue of new updated photoshop beta google nano banana 2.5 error

[typo corrected in subject — was "Administer"]

[teronu22761513]

Our account is enterprise also and there is no third tab for us.

[ALAN5E29]

Pete, my school admin reports teh same issue that these settings are not in the EDU admin console

[rajsriguide]

Thanks. 

[Vibrant_Coconut5EF5]

Same issue here. Admin at University says that there is no switch in the Admin Console.

[Alessio Buldrin]

Nel mio Photoshop Beta le nuove funzioni AI con Nano Banana e Flux non funzionano. Dopo aver inserito il prompt gira per qualche secondo e poi la generazione si blocca, compare un messaggio che dice che l'amministratore di sistema ha temporaneamente bloccato questa funzione. Qualcuno ha avuto lo stesso problema? Si può risolvere?  Sistema operativo Windows 11

[jane-e]

...the system administrator has temporarily blocked this function

By @Alessio Buldrin

Do you have a managed plan such as Teams, Enterprise, or Student? If so, IT can turn this off and you need to talk to them.

EDIT: I see that your post has been merged with the Primary Thread. See the pinned reply at the top of the page.

Jane

[Noel Orridge]

Hi @Alessio Buldrin! Thank you for reaching out! As Jane-E suggested, if your account is controlled by an Admin, you would need to request permission. Here's how you can find your account admin: How do I contact my Adobe administrator?

Thanks! 

[Alessio Buldrin]

Grazie

Cordiali Saluti
Alessio Buldrin

Foto e Grafica IMMAGINI snc di Alessio Buldrin e Susanna Bosco

[PII removed]

Avviso di riservatezza.
In ottemperanza alla D.Lgs. 196/03 e al UE/2016/679 ('GDPR'), si fa presente che il presente messaggio è destinato alle persone o enti sopra nominati per loro stretto uso. Poiché potrebbe contenere informazioni riservate o coperte dal segreto professionale, con divieto di divulgazione ai sensi di legge, se non ne siete i destinatari con la presente comunicazione siete informati che del suo contenuto non è permessa alcuna divulgazione, copia distribuzione o altra forma di uso.
Se vi è pervenuta per errore, vi preghiamo di darcene comunicazione al nostro indirizzo di posta elettronica 
[email removed]
Grazie

[analytical_genius2269]

i attached a image that is a issue of new updated photoshop beta google nano banana 2.5 error

[jane-e]

@analytical_genius2269 

Your attachment did not come through. Be sure to use the Insert Image icon (sun and mountains) at the top of a Reply window.

Please tell us what kind of plan you have.

Jane

[vaishak_pk6156]

I got the same reply from the admin 

[Serge Adrien5F9B]

Hello, I am the admin of our school acount and I do not have this option available! Do you know why?

[vinicius_3895]

The admin of my account already said that the non-adobe generative is active. But isn't still working.

[Serge Adrien5F9B]

For me I do not have thi option on the consol.

[Existencel0st]

I am in the US, New Jersey and the option is not available for our school district as well. I am also the admin of all school accounts. 

[DrexelJustin]

EDU admin here, alsoc onfirming the option to enable Non-Adobe Generative AI Models does not exist in our admin console.

[alex_2048]

Same here, as a univeristy Teacher. I can't find a soultion to open up the console with my IT team. Hopfully this is resolved soon.

[helpful_canvas9094]

"It should be located in: Admin Console under Settings> Asset Settings > Non-Adobe Generative AI Models > Toggle the switch on/off"

Non-Adobe Generative AI Models - This section does not exist in the Admin console. 

[Kay h plus p]

Ich habe vollen Zugriff auf mein Adminkonto und auch Premium-Funktionen, aber nach wie vor keinen Zugriff auf Nano Banana und Flux!

[Nasreen279314888jw7]

I asked by admin to enable Non-Adobe Generative Ai Models but he said he doesn't have this option in Admin Console settings. He sent me this image too... 😞

[kristen_3577]

This is the same with our organization, our IT team said there is no such this for the toggle to be turned on in assets. I was at Adobe Max and the Adobe team couldnt help either because they said it was my admin, but admin doesnt have this option. I saw someone here say you have to have premium, but it wont even allow me to do the generative upscale which is included in standard. 

I'm not sure what to do but I can use half the feature we were show at MAX. 

[jane-e]

@kristen_3577 

What happened when your administrator went to the Adobe Admin Console and contacted Adobe Customer Care. 

Details here.

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

Jane

[helpful_canvas9094]

I am a 'System Administrator' in our Adobe tenet. The option 'Settings> Asset Settings > Non-Adobe Generative AI Models' does not exist. 

[jane-e]

@helpful_canvas9094 

It's not clear. Did you contact Adobe Customer Care from the support tab in the Adobe Admin Console? If so, what did they say?

Jane