Participant

P: Administrator is not allowing access to NanoBanana

Forum|Forum|4 months ago
September 29, 2025
52 replies
31315 views

another one problem;

i attached a image that is a issue of new updated photoshop beta google nano banana 2.5 error

[typo corrected in subject — was "Administer"]

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Existencel0st

Participating Frequently

Hello,

I work for a school district and I am the Admin and User for the Admin Console. I can confirm that there is no option to enable or disable use of partner Ai features. I followed the directions of it's location in the console and it is not there.

G

GroomsPhotography

Inspiring

nano banana not showing in contextural taskbar

G

GroomsPhotography

Inspiring

after upgrading to version 27.0

I

Incredible_Smile9007

Participant

I'm the same as you. I'm an admin. and I don't see any tab in the Access settings that says Non-Adobe generated AI models

S

Sebastian.Erinome

Participant

I also get the same message as others when trying to use the Nano Banana model in Photoshop. Since I am also an administrator at my institution, I have access to the administration console. Unfortunately, the Non-Adobe generative AI models tab is not visible at all in the Asset settings section. Instead, Content credentials is displayed. I am attaching a screenshot below.

V

vinicius_3895

Participating Frequently

I am with the same issue. The admin already allowed non-adobe IA, but isn't working yet.

Pete.Green

Community Manager

Make sure they're looking in the specific place suggested in my previous post -- https://community.adobe.com/t5/photoshop-beta-bugs/p-administer-is-not-allowing-access-to-nanobanana/idc-p/15526022#M20519

If that's not there, I also wonder if there's any versioning of the Admin console available?

R

retromedia_7003

Participating Frequently

Our account is part of Enterprise. but our admin says there is not such option to be enabled in Admin Console. is he somehow lying ??

A

Alessio Buldrin

Participant

Nel mio Photoshop Beta le nuove funzioni AI con Nano Banana e Flux non funzionano. Dopo aver inserito il prompt gira per qualche secondo e poi la generazione si blocca, compare un messaggio che dice che l'amministratore di sistema ha temporaneamente bloccato questa funzione. Qualcuno ha avuto lo stesso problema? Si può risolvere? Sistema operativo Windows 11

jane-e

Community Expert

...the system administrator has temporarily blocked this function

By @Alessio Buldrin

Do you have a managed plan such as Teams, Enterprise, or Student? If so, IT can turn this off and you need to talk to them.

EDIT: I see that your post has been merged with the Primary Thread. See the pinned reply at the top of the page.

Jane

O

Oytun351046247ehf

Participant

Hello,

While trying to use the Gemini (Nano Banana Generative) plugin in Adobe Photoshop, I encountered the following error message:

“Your system administrator isn’t allowing access to this feature right now. Please contact them for more information.”

Because of this error, I am unable to access the plugin.

I am using the latest version of Photoshop.
My account is active and licensed through Adobe Creative Cloud.
The issue only occurs with the Gemini Nano Banana Generative feature.

Could you please provide more information about the cause of this issue? If an additional module, license, or authorization is required, I would appreciate your guidance on how to resolve it.

Thank you.

B

Ben M

Community Expert

This menas that your account is part of an enterprise or educational license. Your administrator will need to activate the features from the admin console to allow you to use the features. They can be found in the Settings>Asset Settings>Non-Adobe Generative AI Models>Toggle the switch and it will then be enabled.

A

Ali_Elteraawy3725

Participant

When I try to use Nano Bana, I have this issue: "Your system administrator isn't allowing access to this feature right now. Please contact them for more information." After updating Photoshop Beta about three times this week.

Any thoughts? or Solutions?

Cheers

Pete.Green

Community Manager

Hi all,

If your account is part of an EDU or Enterprise account, this message is likely because the IT Admin has not yet enabled access for this feature. Please work with your admin to enable access at the account level.

It should be located in: Admin Console under Settings> Asset Settings > Non-Adobe Generative AI Models > Toggle the switch on/off

Regards,

Pete

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