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Participant
April 14, 2023

P: Generative Fill Button greyed out (age)

  • April 14, 2023
  • 385 replies
  • 238886 views

After selection is active, I cannot use the generative fill button. It's visible, but greyed out...

I already switched from german language to english without success.. Please advice. Thanks !

 

Patrick

385 replies

Participant
May 23, 2023

I've tried everything metioned here and it still doesnt work for me either. 

Adobe Photoshop Version: 24.6.0 20230520.m.2181 4e0245f x64

Participant
May 23, 2023

Hi

I just downloaded the Photoshop Beta (its the correct version  24.6.0 20230520.m.2181 4e0245f x64)

However, the Generative Fill is simply not accessible. 

 

It does not matter if its a blank canvas or a pre-existing image.
Any help is appreacited. 

Participant
May 24, 2023

I am having the same problem, but my coworker isn't. 

Participant
May 23, 2023

same issues :

 

Version Adobe Photoshop : 24.6.0 20230520.m.2181 4e0245f arm64 : Mac OS 12.6.0 Architecture système : Apple M2, HybridCPU(4:4) 

Participant
May 23, 2023

Unable to access Generative Fill. Option to select is gray and unavailable. 

Participant
May 24, 2023

Same here, friend. When I hover over the window it says, “Generative Fill is currently not available.” I've read that one has to be at least 18 years old. I am but no idea how Adobe would know my age. Perhaps this is the issue?

Participant
May 23, 2023

generative fill button not seen ı am older than 18 and also RGB. This is how it seen. promt button not seen.

Participant
May 23, 2023

Sou assinate e minha versão do Photoshop Beta não funciona a ferramenta Generative Fill.

Consigo encontrar a ferramenta mas ela não habilita para digitação.

 

Como posso resolver isso?

Kevin Stohlmeyer
Community Expert
Community Expert
May 24, 2023

Why is the Generative Fill unavailable?
If you find that Generative Fill is greyed out for you, it is possible that you may not have a valid Date of Birth associated with your Adobe ID account. To update your Date of Birth, you can do any of the following:
• Log into Behance with your Adobe ID and enter your Date of Birth.
• Log into your Adobe account and enter your Date of Birth. To learn more, see Error: "Not eligible to use Creative Cloud services".
Once your Date of Birth is up to date, relaunch the Photoshop (beta) app to enable Generative Fill.
https://helpx.adobe.com/photoshop/using/generative-fill.html

Participant
May 23, 2023

My generative fill in photoshop beta does not work. The tool enables but does not let me type.

how do i fix it?

Participant
May 23, 2023

Having this same issue, bumping hoping for a solution 

Participant
May 24, 2023

Same Issue...completely updated, it's still greyed out... uninstalling.

 

Participating Frequently
May 23, 2023

Hi. I've updated Photoshop Beta and confirmed I have the correct version, 24.6 m.2181.

I make a selection with my selection tool and the generative fill bar appears, however the button is greyed out.

When I hover over the button I get a message tag stating "Generative fill is currently not available". 

My layer is rasterized and unlocked, so I'm not sure why this feature isn't working.

Participant
May 23, 2023

having the same issue

Participating Frequently
May 23, 2023

still not working after taking these steps

May 23, 2023

Hello my friends,

I have the same problem. Feel free to reach out to me if you'd like. I also removed the built in macOS firewall to try. I have a student discount account, so I hope that is not the issue.

Apple macBook Air m2

Ventura 13.3.1

Adobe Photoshop Version: 24.6.0 20230520.m.2181 4e0245f arm64