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P: Photoshop beta crash on launch

Explorer ,
Apr 04, 2024 Apr 04, 2024

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(Sorry if this has been asked before.)

With the latest Photoshop beta update, it crashes on launch.

I have uninstalled the Photoshop beta, uninstalled and reinstalled CC, restarted, unchecked GPU composting in the non-beta version., and reinstalled Photoshop beta, it still crashes on launch (the icon in the dock bounces once and stops without launching).

I have been using Photoshop beta since it was available, even though there is a warning that my (older) OS may cause issues. 

I on a team (Enterprise) version of CC.

Mac OS Big Sur 11.7.10

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correct answers 1 Correct answer

Adobe Employee , May 20, 2024 May 20, 2024

Today's (5/20) Photoshop Beta distribution, 25.10 20240519.m.2625, should fix startup issues for you, as we have restored the ability to run Photoshop on macOS 11 (Big Sur) equipped Macs, as well as non-AVX2-equipped hardware.

If you still have any issues starting Photoshop once you've installed today's Beta, please let us know more detail about your computer system.

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Explorer ,
Apr 26, 2024 Apr 26, 2024

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Provato a fare come dici, però non mi fa mettere il controllo completo. Ho Windows 10 Pro.

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New Here ,
Apr 26, 2024 Apr 26, 2024

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Thank you.  Thank you.  I've been trying to figure this out for days.  Your recommendations solved it!

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New Here ,
Apr 26, 2024 Apr 26, 2024

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25.9 crashed each time I opened it. After much frustration, I tried the solution suggested and removed Nik 6 Color Efex....It opend without difficulty now.

Thank you so much!!!!

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Community Beginner ,
Apr 26, 2024 Apr 26, 2024

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nothing   Thanks

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Community Beginner ,
Apr 27, 2024 Apr 27, 2024

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Thanks - the beta crashing was driving me nuts and your solution worked perfectly!  BIG THANKS! Francois

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Community Beginner ,
Apr 27, 2024 Apr 27, 2024

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@jjarango your solution worked perfectly:

 

I was able to solve the problem (Photoshop Beta 25.9 working with the Nik Collection) in the following way:

1. Uninstall the version of Photoshop Beta that won't start.
2. Install a previous version that does work.
3. With the control panel uninstall the Nik Collection.
4. Install the latest version of PS Beta (25.9).
5. Download the latest version of the Nik Collection from the DXO website and install it, after having installed PS Beta 25.9 and checked that it loads correctly!

This way Photoshop Beta starts without problems and I can use the Nik Collection.

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Explorer ,
May 01, 2024 May 01, 2024

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Ma va disinstallata anche la versione non beta di photoshop?

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Explorer ,
May 01, 2024 May 01, 2024

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Ma va disinstallata anche la versione non Beta presente sul P.C.?

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Community Beginner ,
May 01, 2024 May 01, 2024

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idem

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New Here ,
May 08, 2024 May 08, 2024

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No NIK or other plugins - 25.9 errors on start on Win 10. Previous versions have worked. Main Ps works fine. 

Uninstalled the beta, rebooted, reinstalled, same problem. Won't start with shift either. Relatively old PC (eg no TPM chip, don't have AVX2). Relatively new NVIDIA GTX 1050 Ti. Wondering if my hardware isn't capable of supporting the beta?

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Explorer ,
May 09, 2024 May 09, 2024

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Ho seguito alla lettera quanto indicato ma la versione 25.9 seguita a non aprirsi dopo averla installata.

Mi appare questo messaggio:

Impossibile avviare correttamente l’applicazione (0xc0000142).

Fare click su OK per chiudere l’applicazione.

Non capisco come risolvere.

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New Here ,
May 19, 2024 May 19, 2024

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I got same (0xc0000142) error when i try to run the program.... HELP

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Adobe Employee ,
May 20, 2024 May 20, 2024

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Today's (5/20) Photoshop Beta distribution, 25.10 20240519.m.2625, should fix startup issues for you, as we have restored the ability to run Photoshop on macOS 11 (Big Sur) equipped Macs, as well as non-AVX2-equipped hardware.

If you still have any issues starting Photoshop once you've installed today's Beta, please let us know more detail about your computer system.

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New Here ,
May 20, 2024 May 20, 2024

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quote

Today's (5/20) Photoshop Beta distribution, 25.10 20240519.m.2625, should fix startup issues for you, as we have restored the ability to run Photoshop on macOS 11 (Big Sur) equipped Macs, as well as non-AVX2-equipped hardware.


Works for me! Thank u....

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Adobe Employee ,
May 21, 2024 May 21, 2024

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LATEST

This issue has been fixed. IF you have a similar issue please start a new thread.

 

Thanks,

Cory - Photoshop Product Manager

Status Fixed

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